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Travel (TVL) Branch

Systems Availability

Direct-Access Planned Maintenance Outage

Direct Access will not be available from Thursday, June 30, 2022 at 9:00 PM (CDT) until Friday, July 1, 2022, at 1:00 AM (CDT). This outage is necessary for system and server maintenance. 

ETS Quick Reference Cards

About Quick Reference Cards 

The quick reference cards listed below are provided by CWT Sato Travel (ETS Contractor). Some are generic guides and have not been customized for the U. S. Coast Guard. There are two categories of cards:

  1. Cards for the individual traveler or the travel arranger 
  2. Cards and for the approver-the approving official 
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  • MOBILE APPROVALS QUICK REFERENCE CARDUpdatedFebruary 2022

    Approvers review travel documents – authorizations, vouchers, advances, and local travel claims – to ensure 1. The document is within travel policy 2. Correct accounts have been selected to fund the travel expenses 3. Expenses are correctly estimated or claimed and reimbursement types are correct

  • APPROVING DOCUMENTS QUICK REFERENCE CARDUpdatedFebruary 2022

    Approvers review travel documents, ensuring that: 1. The document is within the travel policy. 2. The correct accounts have been selected to fund the travel expenses. You can make funding changes if needed. 3. For authorizations, approvers also verify that the expenses are correctly estimated, reimbursement types are correct, estimated expenses have been properly split between funds, and reservations are within policy. 4. For group and open authorizations, approvers also verify that the specific limitations are correct.

  • APPROVING ADVANCES QUICK REFERENCE CARDUpdatedFebruary 2022

    Approvers review travel advance requests, ensuring that: 1. The advance is within the travel policy. 2. The correct accounts have been selected to fund the advance. You can make funding changes if needed.

 

ETS User Guides

About the User Guides

The user guides listed below are provided by CWT Sato Travel (ETS Contractor). Some are generic guides and have not been customized for the U. S. Coast Guard. There are two categories of user guides:

  1. Guides for the individual traveler or the travel arranger.
  2. Guides for the approver-the approving official.
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  • PCS Advances & PCS ClaimsUpdated(June 23, 2022)

    Until a new system is in place for PCS claims, we're using a combination of TPAX and ETS to calculate, approve, and payout PCS advances and claims.

  • APPLICATION OVERVIEW

    An overview of the ETS application. Updated January 2022.

  • FIRST LOG ON AND PROFILE UPDATES

    Before you can log on and use ETS to manage your travel needs, you need a user ID and access credentials. A travel policy manager or other authority in your office or workgroup will provide you with this information When your account is available, you will receive an email message notifying you that your account has been created. The email provides you with a link you must follow to complete your security profile and gain access to ETS. 

    Update Travel Charge Card for Future-Dated Reservations: When you update the credit card number or expiration date for a travel charge card (GTCC) on the Credit Cards page of a traveler’s E2 user profile, E2 will now check for reservations (i.e., held reservations or a reservation attached to a trip) using that GTCC that have at least one future-dated segment. If a corresponding reservation is found, E2 will update the reservation with the new TCC information. An entry will also be added to the Trip History for any affected trip to reference the change. Updated November 2021.

  • GETTING STARTED

    Getting started with ETS. This guide lists the various browser, booking site, and desktop requirements needed to run ETS. Updated January 2022.

  • MAKING RESERVATIONS

    How to make travel reservations in ETS.

  • CREATING AUTHORIZATIONS

    How to create a travel authorization in ETS. Updated November 2021

  • AMENDING AUTHORIZATIONS

    How to amend a travel authorization in ETS.  Updated November 2021.

  • CREATING VOUCHERS

    How to create a travel voucher in ETS.  Updated January 2022.

  • CREATING LOCAL TRAVEL CLAIMS

    How to create a local travel claim in ETS. Updated January 2002.

  • CREATING OPEN AUTHORIZATIONS

    How to create an open (blanket) travel authorization in ETS. Updated November 2021.

  • CREATING ADVANCES

    How to create requests for advances in ETS. Updated January 2022.

  • CREATING GROUP AUTHORIZATIONS

    How to create a group travel authorization in ETS

  • TAKING OTHER TRIP ACTIONS

    Most of your actions in E2 Solutions involve a specific document, like an authorization, voucher, or local travel claim. Some actions, however, impact multiple documents. Canceling a trip, for example, impacts all documents associated with the trip, including authorizations, vouchers, travel advances, and reservations. Trip actions include • Canceling a trip • Closing a trip • Copying a trip • Working with trip templates • Making reservations after authorization approval. Updated January 2022.

 

 

 

ETS Walkthroughs

These guides are annotated screenshots that walk users through various tasks in ETS.

(*)  YN2 Steinbach, Airstation San Francisco, created and provided these guides.
(**) YN1 Heather Everett, TRACEN Petaluma, created and provided this guide.

ETS Hotline 1-866-800-8724

Attention

Travel Assist Teams hotline: 1-866-800-USCG (8724). Due to the fees associated with troubleshooting issues directly with CWTSATO’s Customer Care Line, members are strongly discouraged to call CWTSATO directly but instead to work with their Authorizing Official and or Funds Manager. Authorizing Officials/Funds Managers should contact the Travel Assist Teams hotline: 1-866-800-USCG (8724) during the business hours of 8 a.m. to 7 p.m., (EDT), Monday-Friday. Once they have called the hotline, they will be prompted to select a geographic region (west, central, or east time zones) for regional customer care; AOs/Commands stationed out of the continental U.S. (OCONUS) can select any region to be connected to a team member. If AOs/Funds Managers call PPC directly for assistance, the PPC Customer Care Team will direct callers to the Travel Assist Team hotline. 

  • The Travel Assist Team (TAT) will now be available through the remainder of the fiscal year (FY22) to assist with travel claims. Only approving officials or fund approvers should contact TAT.