PPC LOGO 

U. S. Coast Guard Pay & Personnel Center

click for guides
click for guides

self-service user guides

2019 Novel Coronavirus (COVID-19)

Travel (TVL) Branch

ETS First Logon and ADVTRAV Profile Data Transfer

Per ALCOAST 377/21, the initial 72-hour period for establishing ETS accounts is complete. Members who did not establish accounts are encouraged to wait for a second email  invitation from CWTSato Travel on 21 October.  These invitations will expire within 72 hours; failure to activate in the required timeline will create additional administrative workload on support staff. Commands should ensure all service members are provided adequate time to complete the activation process. Accounts will remain active for 90 days and members who have not logged on will receive a reminder to log in or risk the accounts being disabled. Members who did not establish an account that have travel prior to 21 October should notify their Approving Official (AO) to initialize their accounts. 

Example Initial Logon:

Notes:

  1. Link:  If the link does not work, copy and paste into another web browser.
  2. User Id: will be USCG-member specific employee ID.  Example USCG-1234567.
  3. Password:  Please use your EMPLID only, the SSN is having issues.

ETS Initial Logon Dialog Boxes

  • Travelers will ensure their profile is up to date in the new system. Profiles from ADVTRAV – to include user names, passwords, frequent flier numbers, DoD ID numbers/Known Traveler Number, Secure Flight Data, etc., will be transferred to the new TMC.

Related Quick Reference Cards and Guides:

LOGIN PASSWORD RESET QUICK REFERENCE CARD

FIRST LOGON AND PROFILE UPDATES USER GUIDE 

ETS Hotline 1-866-800-8724

Travel Assist Teams are here to help you learn the new electronic travel system.

Attention

We are experiencing an extremely high volume of calls.  If you are an Approving Official or an immediate traveler, traveling within the next 48 hours, please contact the Travel Assist Team. 

All other callers, including those with travel beyond 48 hours or with policy questions, should contact their local Admin/AO for assistance.

As announced in ALCOAST 347/21, if you need assistance with the  E-Gov Travel System (ETS) call the Travel Assist Teams hotline: 1-866-800-USCG (8724) during the business hours of 8 a.m. to 8 p.m., (EDT), Monday through Friday. Once members call the hotline, they will be prompted to select a geographic region (west, central, or east time zones) for regional customer care.

Notes:

  1. Members stationed out of the continental U.S. (OCONUS) can select any region to be connected to a team member.
  2. If members call PPC directly for assistance, the PPC Customer Care Team will direct callers to the Travel Assist Team hotline.  
About the Guides & Quick Reference Cards

 

The user guides listed below are provided by CWT Sato Travel (ETS Contractor). These are generic guides and have not been customized for the U. S. Coast Guard. There are two categories of user guides:

  1. Guides for the individual traveler or the travel arranger (below - left).
  2. Guides for the approving official (below - right).
ETS Quick Reference Cards for Travelers/Arrangers
Page 1 of 1
ETS Quick Reference Cards for Approvers
  • MOBILE APPROVALS QUICK REFERENCE CARD

    CWT SatoTravel
    Approvers review travel documents – authorizations, vouchers, advances, and local travel claims – to ensure: 1. Document is within travel policy 2. Correct accounts have been selected to fund the travel expenses 3. Expenses are correctly estimated or claimed and reimbursement types are correct
  • APPROVING DOCUMENTS QUICK REFERENCE CARD

    CWT SatoTravel
    Approvers review travel documents, ensuring that: 1. The document is within travel policy. 2. The correct accounts have been selected to fund the travel expenses. You can make funding changes if needed. 3. For authorizations, approvers also verify that the expenses are correctly estimated, reimbursement types are correct, estimated expenses have been properly split between funds, and reservations are within policy. 4. For group and open authorizations, approvers also verify that the specific limitations are correct.
  • APPROVING ADVANCES QUICK REFERENCE CARD

    CWT SatoTravel
    Approvers review travel advance requests, ensuring that: 1. The advance is within travel policy. 2. The correct accounts have been selected to fund the advance. You can make funding changes if needed.
  • ALL APPROVER QUICK REFERENCE CARDS

    CWT SatoTravel
    ZIP File with all Approver Quick Reference Cards.
Page 1 of 1
ETS User Guides for Travelers/Travel Arrangers
  • APPLICATION OVERVIEW

    CWT SatoTravel
    An overview of the ETS application.
  • FIRST LOG ON AND PROFILE UPDATES

    CWT SatoTravel
    Before you can log on and use ETS to manage your travel needs, you need a user ID and access credentials. A travel policy manager or other authority in your office or workgroup will provide you with this information When your account is available, you will receive an email message notifying you that your account has been created. The email provides you with a link you must follow to complete your security profile and gain access to ETS.
  • GETTING STARTED

    CWT SatoTravel
    Getting started with ETS. This guide lists the various browser, booking site, and desktop requirements needed to run ETS.
  • MAKING RESERVATIONS

    CWT SatoTravel
    How to make travel reservations in ETS.
  • CREATING AUTHORIZATIONS

    CWT SatoTravel
    How to create a travel authorization in ETS
  • AMENDING AUTHORIZATIONS

    CWT SatoTravel
    How to amend a travel authorization in ETS.
  • CREATING VOUCHERS

    CWT SatoTravel
    How to create a travel voucher in ETS.
  • CREATING LOCAL TRAVEL CLAIMS

    CWT SatoTravel
    How to create a local travel claim in ETS.
  • CREATING OPEN AUTHORIZATIONS

    CWT SatoTravel
    How to create an open (blanket) travel authorization in ETS.
  • CREATING ADVANCES

    CWT SatoTravel
    How to create requests for advances in ETS
  • CREATING GROUP AUTHORIZATIONS

    CWT SatoTravel
    How to create a group travel authorization in ETS
  • TAKING OTHER TRIP ACTIONS

    CWT SatoTravel
    Most of your actions in E2 Solutions involve a specific document, like an authorization, voucher, or local travel claim. Some actions, however, impact multiple documents. Canceling a trip, for example, impacts all documents associated with the trip, including authorizations, vouchers, travel advances, and reservations. Trip actions include: • Canceling a trip • Closing a trip • Copying a trip • Working with trip templates • Making reservations after authorization approval
  • All Traveler/Arranger User Guides

    CWT SatoTravel
    A ZIP file containing all Traveler/Arranger User Guides for ETS
Page 1 of 1
ETS User Guides for Approvers
Page 1 of 1