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USCG Pay & Personnel Center             

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

FSMS WILL BE UNAVAILABLE 01 OCT 24 to 15 OCT 24

For further instructions please use: ALCGFINANCE 033/24 SUBJ: ENTERING AND RECORDING COMMITMENTS AND OBLIGATIONS DURING EARLY FY25 FSMS DOWNTIME > United States Coast Guard > Coast Guard Pay and Personnel News (uscg.mil)

DIRECT ACCESS CHALLENGES

Our Pay and Personnel Center team members are users of Direct Access –just like you– and are similarly impacted by challenges with the system.  Though the Pay and Personnel Center does not own or control repairs to Direct Access, we continue to advocate with the Program Office to prioritize repairs and the C5I Service Center to conduct those repairs.  We appreciate your patience and grace during this time period.

In essence, Direct Access is our ship . . . and our ship is damaged and undergoing depot-level repairs.  The crew at the Pay and Personnel Center are just as eager for Direct Access to come back to fully mission capable, so we can better serve our Coast Guard families.

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Mailing Address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
0730-1600 (Central time) M-F

E-Mail

PPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Direct Access User Guides

Direct Access Logon PageSign into Direct Access                         

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 Direct Access User Roles and Functions
 

Direct Access User Roles and Functions: Functional roles have been created to assist users with requesting roles.  Examples:  CG SPO Technician, CG SPO Auditor, CG CGIS Investigator.

Functional User Roles Information Page - a complete table of available FUNCTIONAL ROLES can be found in Personnel and Pay Procedures Manual, PPCINST M1000.2 (series) Chapter 2 Section G

References

(a) United States Coast Guard Regulations 1992, COMDTINST M5000.3 (series)
(b) Personnel and Pay Procedures Manual, PPCINST M1000.2 (series) Chapter 2 Section G

 

Direct Access Notifications 03/13/2024 
Requesting, Removing, and Withdrawing User Roles and Functions 01/09/2024
Recertifying User Roles and Functions 01/11/2024
Recertification Status Report 10/11/2023
Why was my user role request denied? 01/12/2024
Command Approver Procedures
Approving or Denying User Roles 01/10/2024
 District Reserve Force Readiness Branch (DXR), and LOGCOM, PAC-13 Reserve Orders
 

 

Topic Procedure
Guide (PDF)
Authorizing FSMS Reserve Orders 03/29/2023
Reserve Orders Extract Report 03/14/2024
Expenditure Types for Reserve Orders  

 

 Enlisted Evaluation System (EES)
 

 

Topic Procedure
Guide (PDF)
Self Service for Commands - EES Enlisted Evaluation Review Direct Access User Guide covers the following topics:
  1. Enlisted Evaluation Review – Supervisor Submission
  2. Enlisted Evaluation Review Endorsements
  3. Enlisted Evaluation Review Approval
  4. Member Counseling Receipt 
 12/14/2023
Self Service Member – EES, View Completed Enlisted Evaluation Reviews 12/15/2023
 

 

 Person Profile (Awards, Competencies, Languages, Training, Weigh-In Data, etc.)
 
Topic Procedure Guide (PDF)
Competencies 05/26/2023
Competency Dictionary August 2024 - 09/04/2024
Honors & Awards

Individual Awards: 03/25/2024

Mass Update (Multiple members-Same award & date): 04/17/2023
Incentive Points 05/25/2023
Education

Upon degree completion, students will request an official transcript be sent to ETQC-Registrar Office 300 E. Main Street, STE 1201, Norfolk, VA 23510

Visit ETQC's website https://www.forcecom.uscg.mil/Our-Organization/FORCECOM-UNITS/ETQC/VOLUNTARY-EDUCATION/  for specific procedures
Electronic Based Distributed Learning (EBDL) Courses 02/08/2024
Languages

Guide 03/31/2023
Licenses and Certifications 03/30/2023
Memberships 08/15/2024
Test Results 04/05/2023
Training (Adding updating additional training)

Guide: 04/05/2023
Member Weigh-In Data

04/04/2024
Member Weigh-In Report 10/31/2023
Viewing an Officer Specialty Code 03/31/2023

 

 

 

 

 Personal Data, Job Data, and Dependency Data
 
Topic Procedure Guide (PDF)
BAH/Dependency Data / Emergency Contact Data Form Print Procedure* 01/02/2024
BAH Dependency Verification SPO Procedure 01/03/2024
BAH Dependency Verification Reports 12/27/2023
Dependent Information 08/12/2024
Dependent Aging Out 01/16/2024
Divorce, Annulment, or Death of a Dependent 01/18/2024

Personal Data Changes

  • Address (Home, Mailing & Home or Record)
  • Change of Name
  • Correction of SSN or Date of Birth
  • Citizenship / Passport Data
  • Diversity Data
  • E-Mail Address
  • Marital Status
  • Phone 
 01/22/2024
Questionable Dependent / PPC Legal Approval 06/28/2024
Urinalysis Report 11/03/2023
Understanding Job Data 01/18/2024

(*) BAH Dependency Data Form - Delayed Processing - Changes you make in Personal Information/Dependent Information WILL NOT IMMEDIATELY APPEAR ON THE BAH DEPENDENCY DATA FORM. The form relies on an update process that runs daily at 0500 (EST) to pull data from for the form. Wait until after 0500 (EST) or until the next day before attempting to print the form. Includes procedures for printing by member employee ID and batch printing by department ID (SPO or unit).

 


 Reports and Queries
 

Required User Role for "Schedule a Query":

Only the user roles listed below have the ability to run a report that uses the Schedule a Query component.

User roles required to run a query

Topic Procedure
Guide (PDF)
Absence Request Report (Last item in Chargeable Absence Requests guide) 07/17/2024
Action Request Report and Viewing Transaction by Member 11/06/2023
Active Duty 6th or 10th Anniversary Query 11/03/2023
Adhoc Report Request Procedure 07/02/2024
BAH/COLA Report 12/26/2023
BAH Dependency Verification Reports 12/27/2023
BAH Mismatches (HR Quality Assurance Tool)
Do not submit a customer care ticket if there is no pay adjustment needed.  For example, A BAH quarters status code is changed from code “G” without dependents to code “H” without dependents due to member married to member marriage with no other dependents, and there is no change in the monthly BAH amount the member received and is entitled to.  No pay adjustment is needed.  Do not submit a ticket.		 Under Construction
Basic Needs Allowance Report  06/23/2023
Begin Extension/Re-Extension Reports 12/27/2023
CG Dept Run 04/10/2023
Coast Guard Military Human Resource Record (CGMHRR) 11/07/2022 (PSC iPERMS Access Information Page)
Department Role Query  11/16/2023
Dependent Accountability Report 11/16/2023
FSMS Drill/ADT Audit Report 08/30/2024
Government Travel Charge Card Command / Area Coordinators 04/17/2023 (PPC P&D Provided Guide)

10/23/2010 (PSC-BOPS Provided Guide)
Identifying Inactive Duty for Training (IDT) Dates 03/12/2024
JUMPS Data Repository (JDR) 05/08/2017
Leave Correction Report 01/03/2024
Member All Duty Report 10/31/2023
Member Information 04/10/2023
Member Weigh-In Report 10/31/2023
Net Pay Amount (NPAM) Report 12/27/2023
Obligated Service Report 11/03/2023
Payee Warning Report 06/24/2024
Payroll Verification Report 11/03/2023
Payslip

Individual 04/18/2023

Batched 12/08/2023
Positions at a Department 11/06/2023
Prior Unit History Report 11/15/2023
Reserve Member Balances 02/07/2024
Reserve Order Discrepancy Report 11/13/2023
Reserve Orders Extract Report 03/14/2024
Reserve Waiver Report 11/07/2023
Schedule a Query  12/26/2023
Suspicious Amount-Net Pay Difference Greater Than $500
(NP500 Report)		 01/26/2024
Unit Roster 11/15/2023
Urinalysis Report 11/03/2023
View Member Inactive Duty for Training (IDT) Drills 11/14/2023

 

 

 Retiree Self Service
 
 Self-Service Reserve Component Specific
 
Topic Name Procedure
Guide (PDF)
All Duty Report 05/01/2024

Annual Screening Questionnaire

Also see: Standard Occupational Code Listing File in Excel Format(Spreadsheet listing SOC
codes. Provided for easier searching).

 08/19/2024
Direct Access Notifications  03/13/2024
Inactive Duty for Training (IDT) (schedule, edit, or withdraw IDT requests) 05/01/2024
IDT Subsistence Allowance 02/26/2024
Mobilization Volunteer Opportunities (Member Self-Service) 05/03/2024
Montgomery GI Bill Selected-Reserve (MGIB-SR) 10/11/2023 
My Reserve Orders Requests 08/14/2024
My Reserve Orders - Under construction- Contact your P&A / RSV Supervisor to get a copy of your View Only Orders.  
My Reserve Drills  04/01/2024
View My Reserve Points Statement 05/30/2024

 

 

 Self-Service
 
Topic Procedure
Guide (PDF)
Add a Shortcut to Favorites 08/13/2024

Clearing Cookies and Cache

Note: To clear the SSL state in Windows 10:

  1. Open the Start menu.
  2. Search for and open Internet Options.
  3. In the dialog box that appears, select the Content tab.
  4. Click Clear SSL State.

Clearing Cookies and Cache in Google Chrome

Clearing Cookies and Cache in Microsoft Edge
Direct Access Browser Requirements & Helpful Tools 03/24/2021
Direct Access Notifications 03/13/2024
Absence Request (Chargeable)  04/27/2023
Absence Requests (Non-Chargeable) 10/25/2023
Allotments/Voluntary Deductions 10/04/2023
A-School request (self-service) 02/21/2024
BAH Dependency Data Verification  10/03/2023
Blended Retirement System (BRS) Opt-In Eligible Accessions and Process (Post January 1, 2019) 06/10/2019
Blended Retirement System (BRS) - Information (BRS Overview and calculator demo) 03/08/2018
Coast Guard Civilian DA Self-Service 10/06/2023
Digitally Signing a PDF (Electronic Signature) 06/13/2022
Digitally Signing Documents from Direct Access 03/30/2020
Direct Deposit 10/03/2023
Email Addresses 10/02/2023
Emergency Contacts 12/12/2023
Enlisted Evaluation Reviews 12/15/2023
eRésumé (PCS) 11/11/2023
Ethnic Groups and Details 12/06/2023
Federal Tax Elections 12/28/2023
Functional Roles: See Requesting, Recertifying, Removing, and Withdrawing User Roles and Functions, below  
Government Travel Charge Card 10/03/2023
Home Address, Mailing Address, and Thrift Savings Plan Mailing Address 09/29/2023
My Airport Terminal - PLEASE SEE KNOWN ISSUES 09/27/2023
My Assignments Endorsements 09/27/2023
My eResume Report 12/12/2023
My Member Info (View My Awards, Training, Education, and Competencies) 06/04/2024
My Panel Submissions (e.g. CWO appointment, Command Screening, and, other boards and panels) 11/16/2023
My Religion - self service 10/02/2023
Officer Comparison Scale Summary 08/06/2024

Password

Passwords and Set up/Update Security Questions

02/22/2024

08/15/2024
Phone Numbers

09/29/2023

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 07/29/2024
Requesting, Removing, and Withdrawing User Roles and Functions 01/09/2024
Recertifying User Roles

01/11/2024
Servicemembers' Group Life Insurance Online Enrollment System (SOES) 12/08/2021
State Tax Elections 12/28/2023
Thrift Savings Plan (TSP) 02/22/2024
Understanding the Payslip Leave Summary 09/04/2024
View My Dependent Information 10/11/2023
View My PaySlip 02/22/2024
View My Open Debts 10/05/2023
View My CWO Personal Data Extract 10/10/2023
View My CWO Profile Letter 10/11/2023
View My SWE Personal Data Extract 10/11/2023
View My SWE Profile Letter 10/06/2023
View/Print My Year End (TAX) Forms (W-2s and ACA Forms) (Consent / Opting-out of Paper Copies) 01/29/2024

 

 Self-Service for Commands and P&A Offices
 
Topic Procedure
Guide (PDF)
Absence Request
Chargeable Absence Requests 04/27/2023
Non-Chargeable Absence Requests 10/25/2023
Delegate Approval Authority to Another Approver 04/27/2023
Blended Retirement System (BRS)
Checking a Member's BRS Enrollment Status 05/11/2023
COMMAND - APPROVING A SCHOOL REQUESTS
Approving A School Requests 02/21/2024
Enlisted Evaluation System (EES)
Enlisted Evaluation System (EES) Enlisted Evaluation Review
 

The EES Enlisted Evaluation Review Direct Access User Guide covers the following topics:

  1. Enlisted Evaluation Review – Supervisor Submission
  2. Enlisted Evaluation Review Endorsements
  3. Enlisted Evaluation Review Approval
  4. Member Counseling Receipt
 12/14/2023
eResume & Panel Submissions (Postgraduate/Advanced Education)
Endorsing Panel Submissions and PCS eResumes 04/03/2024
PCS eResume Command Endorsement 03/20/2024
Postgraduate/Advanced Education Overview 12/07/2023
Government Travel Charge Card (GTCC)
Travel Charge Card Command / Area Coordinators 04/17/2023 (PPC P&D Provided Guide)

10/23/2010 (PSC-BOPS Provided Guide)
Mobilization

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 05/03/2024
Endorsing/Approving Mobilization Applications
 		 03/25/2024
Mobilization Post Deployment Information 03/27/2024
Postgraduate/Advanced Education
Postgraduate/Advanced Education Endorsements 04/06/2023
Reserve Specific

Annual Screening Questionnaire (ASQ) Command

Also see: Standard Occupational Code Listing File in Excel Format?(Spreadsheet listing SOC codes. Provided for easier searching).

 08/19/2024
Reserve Member Balances 02/07/2024
Reserve Orders Extract Report 03/14/2024

Issuing FSMS Reserve Orders (AD/ADT/ADOT/ADOS)

Also see: Summary of Reserve Orders Types (04/01/2024)

This is a new version of the guide for issuing reserve active duty orders. It provides procedures for entering cost information that is compliant with the new FSMS account system.

08/14/2024

Reserve Title 14 Contingency Orders 04/09/2024
Generate a Manual DD-214 04/12/2023 
Inactive Duty for Training (IDT) Drills

This guide covers the following topics:

  • Reserve Air Crew Flight Duty Pay 
  • Authorizing a Member-Scheduled IDT Drill
  • Scheduling IDT Drills for an Individual Member
  • Scheduling a Batch of IDT Drills
  • Deleting a Scheduled or Cancelled IDT Drill
  • Marking Individual IDT Drills Completed
  • Marking a Batch of IDT Drills Completed
  • Changing the Drill Status of IDT Drills
  • Correcting a Previously Paid IDT Drill
  • Canceling a Previously Paid IDT Drill
  • Resubmitting IDT Drills Previously Denied by the SPO
 03/13/2024
Reserve Member Status Change (View) 02/01/2024
Reserve Order Discrepancy Report 03/30/2023
View Member Inactive Duty for Training (IDT) Drills 11/14/2023
Identifying Inactive Duty for Training (IDT) Drill Dates 03/12/2024
Inactive Duty for Training (IDT) Subsistence Allowance  02/26/2024
Understanding Reserve Pay Processing 02/16/2024
Reports/Queries
Absence Request Report (Last item in Chargeable Absence Requests guide)     04/27/2023
ADHOC Reports Request Procedure 02/16/2022
Airport Terminal & Viewing Separation Orders 01/26/2024
BAH Dependency Verification Report (SPO or Unit P&A Office User Role Required to run this query) 12/27/2023
CG Dept Run 04/10/2023
Dependent Accountability Report 11/16/2023
Department Role Query 11/16/2023
Leave Correction Report 01/03/2023
Member All Duty Report 10/31/2023
Member Information Report 04/10/2023
Net Pay Advice Report  04/18/2023
Payslips

Individual 04/18/2023

Batched 12/08/2023
Positions at a Department 11/06/2023
Prior Unit History Report 11/15/2023
Reserve Order Discrepancy Report 03/30/2023 
Scheduling a Query 04/13/2023
Unit Roster 11/15/2023
Servicewide Exam (SWE) / Enlisted advancements
Creating Advancement Certificates 04/18/2023
Servicewide Exam PDE by Member 04/18/2023
Servicewide Exam PDEs by Department 04/18/2023
Servicewide Exam Profile Letters by Department 06/05/2023
Servicewide Exam Profile Letter by Member 04/13/2023
User Roles
Approving or Denying User Roles 01/10/2024
Direct Access Notifications 03/13/2024
Weight and Body Fat Standards Program
Member Weigh-In Data Entry 04/04/2024
Member Weigh-In Report 10/31/2023

 

 SPO / P&A Accessions, Reenlistments, and Extensions
 
Topic Procedure
Guide (PDF)
Active Duty 6th or 10th Anniversary Query 11/03/2023
AD Recall from Retirement 07/27/2023
Begin Extension of Enlistment 10/20/2023
Begin Re-Extension of Enlistment 10/20/2023
Begin Extension/Re-Extension Reports 12/27/2023
CG Exchange Allotment for Ditty Bag Bill. 06/08/2023
Contract Data - Approving Contracts 10/20/2023
Contract Data - Change the Date of a Pending Contract 10/20/2023
Contract Data - Extensions & Re-extensions 10/20/2023
Contract Data - Reenlistments 10/23/2023
Contracts Overview 10/25/2023
HIRE - CADET 09/05/2024
Hire - Cadet Initial Clothing Allowance (ICA) (Academy Cadet SPO Only) 04/07/2023  
HIRE - DCO or MARGRAD 09/05/2024
HIRE - OCS-IRR 09/05/2024
HIRE - ROCI 05/16/2024
HIRE Cape May RECRUIT (from CGRC) 09/05/2024
HIRE Reserve Depot 09/05/2024
Lump Sum Leave Sale Overview 09/04/2024
Montgomery GI Bill (MGIB) Enrollment or Decline 06/07/2023
REHIRE - CADET 09/09/2024
REHIRE - Direct Commission Officer (DCO) 09/09/2024
REHIRE PRIOR SERVICE 09/09/2024
REHIRE-RESERVE 09/09/2024
REHIRE-Return to Service - Active Duty Reintegration 09/09/2024
Retained Beyond Normal Expiration of Enlistment 10/20/2023
RSV RET-2 Recall from Retirement 09/16/2024
Statement of Creditable Service (SOCS) - overview guide 09/20/2023 
Statement of Creditable Sea Service  10/02/2023 

 

 SPO / P&A Advancements
 
Topic Procedure Guide (PDF)
Adding a Designator 01/09/2024
Advancing a Member 02/01/2024
Reducing a Member 02/01/2024

 

 SPO / P&A Allowances 
 
Topic Procedure Guide (PDF)

Basic Allowance for Housing (BAH)


DA Pay Processing: Inactive BAH Case

 Start/Stop/Correct/Approve BAH 05/15/2024

Reserve AD BAH 03/26/2024

Enter BAH-TR for Recruit
training, OCS and Academy
Grads 04/07/2023
BAH/COLA Report SPO User Guide 12/26/2023
Basic Allowance for Subsistence (BAS) (starts automatically) N/A
BAS Type II 05/19/2023
Cadet Initial Clothing Allowance (ICA) (Academy Cadet SPO Only) 04/07/2023
Clothing Allowance - Civilian (CCA) Processing CCA  03/20/2023
Clothing Allowance - Supplementary (SUPP CMA) Processing SUPP CMA  04/04/2023
Cost of Living Allowance (COLA) - Continental US (CONUS COLA)

 		 Start CONUS
COLA  10/13/2023

Correcting CONUS COLA 10/13/2023
Cost of Living Allowance (COLA) - Overseas (OUTCONUS COLA/Reduced OUTCONUS COLA)
 		 Start/Stop/Correct/Approve OUTCONUS COLA 10/13/2023
Cost of Living Allowance (COLA) - Unique Expenses N/A Input by PPC
Combat SGLI Allowance Starting Combat SGLI Offset 04/13/2023

Stopping Combat SGLI Offset 07/05/2023
Combat Tax Exclusion Start, Stop, Delete 07/31/2024
Direct Deposit (Establish or Change) 03/10/2022
CG Standard Meal Rate (CGSMR) Refund / Refund for Missed Meals (RMM)

Enter RMM 04/07/2023

Correct, Delete, or Stop   4/04/2023

CGSMR Batch Process (start/stop SMR for multiple members) 01/17/2024
Element Assignment by Payee (EABP) 05/31/2023 
Family Separation Allowance (FSA) Start FSA 01/17/2024

Correct, Delete, or Stop 04/04/2023
Family Separation Housing Allowance (FSH) Start 07/07/2023
Move In Housing Allowance 07/06/2023
Officer Uniform Allowance 04/04/2023
One Time Positive Input (OTPI) 04/05/2023

Overseas Housing Allowance (OHA)

See OHA tables for rates.

Start 04/07/2023

Stop 06/08/2023

Correcting 04/05/2023
Pay Corrections Action Request 04/04/2023
Pay Calculations Results 04/07/2023
Payroll Tax Deferral 01/21/2021
Personal Money Allowance (PMA) (Now starts automatically upon PCS reporting) N/A

 

 SPO / P&A Absences
 
Topic Procedure Guide (PDF)
General Absences General Absences 04/04/2023
Leave and Other Approved Absences

Chargeable Absences 07/17/2024

Non-Chargeable Absences 10/25/2023 
Leave Correction Report 01/03/2023
Reviewing and Auditing Leave 09/04/2024
Understanding the Payslip Leave Summary 09/04/2024
Viewing a Member's Leave Balance 09/19/2024

 

 SPO / P&A Advances
 
Topic Procedure Guide (PDF)

Advances ( Pay, BAH, or OHA)

 04/07/2023
Advances - Change Liquidation Schedule 04/03/2023
Advances - Identifying the Remaining Balance of an Advance 04/13/2023

 

 SPO / P&A Disciplinary Actions
 
Topic Procedure Guide (PDF)
Disciplinary Actions 04/05/2023

Also see: 

SpreadsheetDefense Incident-Based Reporting System (DIBRS).
Cross Reference to 2019 Manual for Courts-Martial

 

 

 SPO / P&A Pay
 
Topic Procedure Guide (PDF)
Action Request Report and Viewing Pay Transactions by Member 11/06/2023

Assignment Incentive Pay:

  • Cutters Undergoing Maintenance Periods (AIP-CMP)
  • Pre-commissioning Cutter Crews (AIP-PCC),
  • Recruiters 
  • Remote & Austere Conditions (AIP-RAC)
 01/19/2024

Assignment Pay (AP) 

11/09/2023
Aviation Incentive Pay (AvIP) 09/25/2023 

Bonuses:

Designated Career Field Bonus (DCFB)

Validating Bonus Paperwork is Correct before Submitting to PPC

Viewing Bonuses and Their Payments

 

08/14/2024

08/14/2024

05/16/2024

Career Sea Pay (CSP)
Five Level Table and TDY Entitlement Rules

 11/28/2023
(covers starting, restarting,
stopping, and deleting neutral time.)

Career Sea Pay Premium (CSPP)

Note: If submitting a transaction out-of-range the SPO will submit the CSPP Start Date Calculator Spreadsheet via a trouble ticket to PPC customer care after approving the CSPP action request in Direct Access. Also, submit the CSPP Start Date Calculator Spreadsheet via a trouble ticket to PPC customer care if having trouble inputting or approving the transaction. 

Known Issue: Career Sea Pay Premium (CSPP) for TACLETs - SPOs must submit trouble tickets to have CSPP payout for CSPP-eligible TACLET members who go TDY to a ship.

Also see: CG-2036, Career Sea Pay Premium Worksheet

 05/03/2024
Combat Tax Exclusion Start, Stop, Delete 07/05/2023
Direct Deposit (Establish or Change) 04/03/2023
Element Assignment by Payee (EABP) 09/06/2023
Diving Duty Pay Start 04/13/2023

Correct, Delete, or Stop 06/16/2022
Foreign Language Proficiency Pay (FLPP) Start 04/07/2023
Correct, Delete, or Stop 06/16/2022

Hardship Duty Location Pay for Designated Areas (HDP-L(DA))

 

 Start 04/05/2023

Correct, Delete, or Stop 06/16/2022

Hardship Duty Pay - Restriction of Movement Due to COVID-19

a. Members may apply for HDP-ROM through their unit Personnel and Administration (P&A) office to their Servicing Personnel Office (SPO). Applications must be accompanied by the following documentation:


(1) Copy of order directing member into quarantine/isolation or restriction of movement. Such orders must include the beginning and ending dates of quarantine/isolation. (Memo Order Template. MS Word file format)


(2) Statement from members that they are required to pay out-of-pocket for the cost of their lodging without full or partial reimbursement. (Template for member's statement. Adobe PDF file format)


(3) Copy of the invoice for the quarters paid for out-of-pocket. Invoices or receipts for lodging with friends or family are not acceptable.


b. Unit P&A offices will review HDP-ROM applications for compliance with the conditions of eligibility and completeness and forward the applications to the unit’s SPO.


c. SPOs will submit HDP-ROM applications to PPC as a customer care ticket. Payment is authorized in arrears for the ordered ROM quarantine/isolation period.

07/17/2020
Starting Hazardous Duty Pay This guide covers the following topics:

Start 04/13/2023 

Correct, Delete, or Stop 06/16/2022
  • Hazardous Duty Pay for Visit, Board, Search, and Seizure Boarding Teams (HAZPAY-VB)
  • Flight Deck Hazardous Duty Incentive Pay (HAZPAY-FD)
  • Flight Duty Hazardous Duty Pay (HAZPAY) for Enlisted Members and Non-rated or Non-designated Officers
  • High-Pressure Chamber Hazardous Duty Pay (HAZPAY-HP)

Hostile Fire / Imminent Danger Pay

Assistant Secretary of Defense Memo of 21 April 2020 provides a listing of re-designated imminent danger areas for purposes of payment of Imminent Danger Pay (IDP)

Assistant Secretary of Defense Memo of 04 June 2020 designates the land area of Saudi Arabia for imminent danger pay effective 14 September 2019.

Start 04/07/2023
Correct, Delete, or Stop 06/16/2022
One Time Positive Input (OTPI) 04/05/2023
Pay Corrections Action Request 04/04/2023
Pay Calculations Results 04/07/2023
Payroll Tax Deferral 01/28/2021
Responsibility Pay 09/13/2024

Special Duty Pay (SDP)

 11/09/2023

 

 SPO / P&A Pay Deductions
 
Topic Procedure
Guide (PDF)
Allotments/Voluntary Deductions 05/20/2024
CG Standard Meal Rate (CGSMR)
(Auto-Starts & Stops for PCS reporting
and departing ESM/EUM units)

Start 08/24/2023
 

Correct, Delete, or Stop 04/04/2023

CGSMR Batch Process (start/stop SMR for multiple members) 01/17/2024

Federal & State Tax Withholding

Also see:

 10/19/2023
How PPC Calculates Taxes on In-Service Debts  11/29/2022
Identifying and Researching Overpayments or In-Service Debts 04/04/2023
Identifying SGLI, FSGLI AND TSGLI Arrears 03/12/2024
Montgomery GI Bill Enrollment or Decline 06/07/2023 
State Tax Withholding Exceptions 08/22/2023 
SPO/ PSI - View a Member's Open Debts 04/12/2023  
Repayment of Taxable In-Service Debt – Net repayment versus Gross repayment  11/29/2022
Understanding Tax Implications for In-Service Debts 11/29/2022

 

 SPO / P&A Permanent Change of Station (PCS)
 
Topic Procedure
Guide (PDF)
Airport Terminal 01/26/2024
Amending or Cancelling PCS Orders 03/26/2024
Approving PCS Orders 03/14/2024

Other Resources:

  
PCS Entitlements Auto Start-Stop 06/10/2024
PCS Orders in Awaiting $ (Funds) Status - Troubleshooting Guide 03/27/2024

PCS Orders & Endorsements

Please note the new order notes which are mandatory for all overseas PCS transfers. The order notes posted on the PSC Overseas Screening Page (CG SharePoint Link, will open in a new tab) are required to be added to the orders of any member traveling to an OCONUS location.  

Career Sea Pay stops once a member departs on Resiliency Absence and there is no expectation for them to the departing unit upon the termination of Resiliency Absence Permissive Orders (see ALCOAST COMDT NOTE 034/21; COVID-19 Major Cutter Resiliency Absence Update).

Resiliency Absence (ICW PCS departure) will be authorized on the PCS order and listed in Delay En route section as "Compensatory Absence". The absence must be entered following any leave en route and prior to proceed or travel time. Entering the absence in this order will stop CSP/CST on the day of departure and stop CGSMR the day prior to departure.

1) Formal training

2) Leave INCONUS

3) Leave OCONUS

4) Compensatory Absence (14-day resiliency absence)

5) Proceed time

6) Travel time.

 03/19/2024

 

 SPO / P&A Reserve Specific Transactions
 
Topic  Procedure
Guide (PDF)
Active Duty
Amend or Cancel Reserve Active Duty Orders 09/13/2024
Issuing FSMS Reserve Orders (AD/ADT/ADOT/ADOS) 08/14/2024
FSMS Reserve Orders-Ready to Finished 07/19/2024
Generate a Manual DD-214 04/12/2023
Reserve EAD Orders with Multiple Sequences 08/30/2024
Reserve Orders Extract Report 03/14/2024
Reserve Title 14 Contingency Orders 04/09/2024
Starting BAH for Reserve Orders 03/26/2024
Summary of Reserve Orders Types 04/01/2024
Inactive Duty for Training (IDT)
Approving / Denying  Inactive Duty for Training (IDT) Drills 11/14/2023
Correcting or Cancelling Inactive Duty for Training (IDT) Drills (Part of Command User IDT Guide) 04/18/2023
Identifying IDT Drill Dates 03/12/2024
Inactive Duty for Training (IDT) Subsistence Allowance 02/26/2024
Viewing Inactive Duty for Training (IDT) Drills  03/30/2023
Other
Annual Screening Questionnaire (ASQ) 08/19/2024
Electronic Based Distributed Learning (EBDL) Courses 02/08/2024
Identifying SGLI, FSGLI AND TSGLI Arrears 03/12/2024
Montgomery GI Bill Selected-Reserve (MGIB-SR) 01/08/2024
Reserve Member Balances 02/07/2024
Reserve Order Discrepancy Report 03/30/2023 
Reserve Status Change 02/01/2024
Understanding Reserve Pay Processing 02/16/2024

 

 SPO / P&A Separations Transactions
 
Topic Procedure
Guide (PDF)
Airport Terminal & Viewing Separation Orders 01/26/2024
Amending a Separation Order 01/17/2024
Approving or Denying Separation Orders 02/02/2024
Canceling a Separation Order 02/07/2024

DD -214 Worksheet
(Also see Separations Flow to the DD-214 ) 08/12/2024

See:

 

 
Death of a Member 02/07/2024
Discharge - End of Enlistment 03/11/2024
Discharge with Separation Request 09/16/2024
Discharge with Temporary Separation Request

03/11/2024
RELAD - AD to SELRES or IRR 03/11/2024
RELAD with Sep Request - AD Officers and Members on EAD 03/11/2024
RELAD AD to ISL (TEMPSEP) 03/11/2024
RELAD Reserve Officers, Twice Non-Select for Promotion, to ISL 08/06/2024
Resuming Retirement for a Recalled Retired (Ret-1) Member 03/05/2024
Retirement Orders 03/08/2024
Separations Overview 03/06/2024
Separation Reports 12/29/2023
Separations Flow to the DD-214 04/03/2023

 

 SPO / P&A Tools (NP500 Report, Paycut Roster, Programming Info, and more) 
 

 

Topic Procedure
Guide (PDF)
Inactive BAH Case Overview  08/08/2023 
Paycut Roster 11/20/2023
Payee Warnings Report 06/24/2024
Researching Basics for Pay and Pay Corrections 01/06/2021
Researching Pay Cases - Revised Calendars 08/14/2023 
Suspicious Amount Net Pay Difference (NP500) Report 01/26/2024
 Training Administration System (TAS)
 
Topic Procedure
Guide (PDF)
Electronic Training Request (ETR)/Training Administration System (TAS)
Accessing the Course Waiting List (TRACENs) 4/5/2023
Adding a Person of Interest External Trainee 4/5/2023
Adding Updating Additional Training 4/5/2023
Adding Updating Test Results 4/5/2023
Submitting an Electronic Training Request (ETR) 01/10/2024
Viewing a Training Summary 4/5/2023
Viewing and Printing Training Administration Orders 4/5/2023
View Training Course Waiting List  4/5/2023

 

Known Issues & Guidance

This section is used to identify and notify all users of any known issues for Direct Access. All user guides and materials are dated and annotated with the last date of revision upon posting. Change or update requests regarding guidance can be sent to: PPC-SMB-PPC-PD@uscg.mil

Self Service “Address (Home and Mailing)” Functionality - If you have your “Accessibility Layout” set to “Screen reader mode on”, you may get an error stating “Invalid grid column name MAIL_MAILADDRESS1.” To bypass this error, ensure your screen reader mode is turned off by doing the following:

1. On top right hand of screen select “Actions (it is the icon with 3 circles)”.

2. Then “My Preferences”.  The “General Settings” tab should by default load. 

3. Under “General Options”, in the “Accessibility Layout” field, select “Screen reader mode off”. 

4. Then click save.

yes Change Password Workaround: Passwords and Set up/Update Security Questions

sad KNOWN ISSUE FOR SELF SERVICE AIRPORT TERMINAL - Some Self-Service members are currently unable to View Orders in Direct Access. This has been reported and is being addressed with no estimated timeline for correction. All SPO/PSI personnel are still able to View/Print Orders. Please contact your local YN for assistance. We apologize to all for the inconvenience!

enlightenedDA Excel Workaround - This guide provides the procedures for opening an Excel document in Direct Access (DA) when you receive an error message.

yes Converting a .csv file to an .xls file - This guide provides the procedures for how to convert files in a comma separated or pipe separated (.csv) format to an .xls format.