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U. S. Coast Guard Pay & Personnel Center

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Direct Access Self-Service Password Reset Offline

PPC is aware of the Direct Access "Forgot Password" issue resulting in customers not receiving an email with the link to reset their password. Direct Access programmers are currently working to resolve this, but there is no estimated time to resolution. Because of this issue, we are currently experiencing an extremely high volume of password reset requests. Please be advised it could take up to 3 business days for PPC to reset your password.

Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES) Implementation

Beginning in October 2018 members of the Coast Guard and National Oceanic and Atmospheric Administration (NOAA) can manage their Servicemembers’ Group Life Insurance (SGLI) coverage using the SGLI Online Enrollment System (SOES). Coast Guard and NOAA members join the Army, Navy Air Force, and Marine Corps in using the new system.

Visit our SGLI-SOES Implementation page for more information and resources.

Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

Feedback button Portal Login

customer care Blended Retirement System Information
DMDC MIL CONNECT WEB SITE LOGO MilConnect

Procedures & Development (P&D) Branch

Direct Access Process Maps, User Guides, Tutorials and Webinar Recordings

Links to Process Maps and  Knowledge Base entries will take you to the CG Portal (CAC login required). Process Maps and User Guides are in Adobe Acrobat (PDF) file format and will open in a new window.  Visit the Human Capital Management Military Human Resource Business Process Standardization (MHR-BPS) Publishing Site on the CG Portal to learn about Context Models and Process Models. You can also review this presentation on HCMS Modeling Elements to learn more.

Direct Access Logon PageSign into Direct Access

Compressed Archives for Deployable Units: If you are assigned to a deployable unit and would like to take our guides with you, send us an e-mail. List the guide categories  you need (e.g. Travel - PCS, Direct - Access Self Service, etc.). We'll create a "zip" file of the guides requested and e-mail you a link so you can download the guides before you deploy. Send requests to PPC (P&D) (PPC-PF-PD@uscg.mil).

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Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
DXR - Reserve Orders Authorization   06/19/2018  
Reserve Orders Extract Report   07/06/2018  

 

 

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
EES Enlisted Evaluation Report Direct Access User Guide covers the following topics:
  1. Enlisted Evaluation Report – Supervisor Submission
  2. Enlisted Evaluation Report Endorsements
  3. Enlisted Evaluation Report Approval
  4. Member Counseling Report (printing)
  5. Self Service Member – View Completed Enlisted Evaluation Reports
PSC Web Page 03/28/2019Updated  

 

 

Topic Process Map Knowledge Base Entry Procedure Guide (PDF)
Competencies   12/05/2014 01/28/2019updated
Competency Dictionary   T​he Excel iconDirect Access Competency Dictionary (file in MS Excel format) (a spreadsheet which shows all authorized competency codes and descriptions) is maintained by Commandant (CG-1B-1).  
Honors & Awards   12/05/2014 05/03/2018
Education EQTC Degree Reporting

05/09/2019

 

Upon degree completion, students will request an official transcript be sent to ETQC-Registrar Office 

Visit FORCECOM's website http://www.forcecom.uscg.mil/Our-Organization/FORCECOM-UNITS/ETQC/Voluntary-Education/Active-Duty/#ICG_ETH_162  for specific procedures

Electronic Based Distributed Learning (EBDL) Courses Effect EBDL System EBDL Courses Approved for Reserve Retirement Points 09/18/2018
Languages   01/21/2015

Viewing/Correcting 08/13/2019New

Adding 08/13/2019New

Deleting 08/12/2019New

Licenses and Certifications   12/05/2014 09/14/2018
Memberships   12/05/2014 09/17/2018
Test Results   06/08/2016
Note: Types of test results inculde; ASVAB, AFQT, SAT, ACT, GRE, GMAT, LSAT, and BPMC.
06/27/2018
Training   Note: Currently only courses that are managed by sessions (courses managed by ETQC and "A" Schools) can be entered in DA. Courses like the Airman Leadership School, Pre-Separation Counseling, ICS Courses, etc., cannot be entered in DA 9.1. If not entering a course impacts SWE eligibility (e.g. Airman Leadership School), submit a trouble ticket requesting a waiver for the SWE. All others, please retain the paperwork. We are working with CG-1 and CG-631 to have this functionality built into DA. We will let everyone know when it is available in DA. 06/27/2018
Member Weigh-In Data   10/27/2015 09/20/2018
Member Weigh-In Report   10/21/2015 07/16/2019Updated
Viewing an Officer Specialty Code     09/20/2018

 

 

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Address (Home, Mailing & Home or Record) 02/19/2015 08/30/2018  
Change of Name 01/13/2015 08/30/2018  
Correction of SSN or Date of Birth 01/13/2015 08/30/2018  
Citizenship / Passport Data 01/13/2015 08/30/2018  
Diversity Data 01/13/2015 08/30/2018  
E-Mail Address 12/17/2014 08/30/2018  
Marital Status 01/13/2015 08/30/2018  
Dependent Information 01/21/2015 08/15/2019Updated 01/29/2019New
Divorce, Annulment or Death of a Dependent 01/21/2015 10/01/2018 02/11/2019New
Questionable Dependent / PPC Legal Approval 01/21/2015 03/15/2018  
BAH/Dependency Data / Emergency Contact Data Form Print Procedure* 10/13/2015 10/17/2018 12/4/2018New
Urinalysis Report 01/15/2015 07/17/2019updated  
Understanding Job Data   02/06/2019updated 02/06/2019updated

(*) BAH Dependency Data Form - Delayed Processing - Changes you make in Personal Information/Dependent Information WILL NOT IMMEDIATELY APPEAR ON THE BAH DEPENDENCY DATA FORM. The form relies on an update process that runs daily at 0500 (EST) to pull data from for the form. Wait until after 0500 (EST) or until the next day before attempting to print the form. Includes procedures for printing by member employee ID and batch printing by department ID (SPO or unit).

 


 

Visit our PHS Officer Corps Direct Access User Guides page for PHS specific guides.

 

 

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Absence Request Report (Last item in Chargeable Absence Requests guide) 11/29/2017 01/31/2019 03/11/2019
Active Duty 6th or 10th Anniversary Query 12/11/2017 08/28/2018 N//A
Adhoc Report Request Procedure   07/16/2018 ‎08‎/‎21‎/‎2018
BAH/COLA Report   08/28/2018 03/21/2019New
BAH Mismatches (HR Quality Assurance Tool)   04/25/2019Updated 02/25/2019New
Department Role Query    07/26/2018 03/20/2019New
Dependent Accountability Report 04/17/2017 06/28/2019Updated 07/11/2019New
CG Dept Run 03/18/2017 07/24/2018 02/19/2019New
Begin Extension/Re-Extension Reports 12/10/201 08/30/2018 N/A

Electronically Imaged PDR (EI-PDR) via WebNow. Covers:

  1. WebNow Account Access and Deactivation
  2. SPO PDR Scanning and Verification Process
  3. Servicing Personnel Office – WebNow User Guide
  09/20/2017  
Government Travel Charge Card Command / Area Coordinators 11/29/2016 06/04/2019 (PPC P&D Provided Guide)updated

10/23/2010 (PSC-BOPS Provided Guide)
07/11/2019New
Identifying Inactive Duty for Training (IDT) Dates   10/17/2018 10/17/2018
JUMPS Data Repository (JDR)   05/08/2017  
Leave Correction Report   07/02/2018  
Member All Duty Report   07/26/2018 N/A
Member Information Report 07/29/2017 07/26/2018 N/A
Member Weigh In Report 10/21/2017 07/02/2019updated 07/16/2019Updated
Obligated Service Report   04/25/2018 N/A
Payroll Verification Report- by SPO 02/20/2018  02/20/2018  
Payroll Verification Report- by EMPLID 02/20/2018 02/20/2018 02/28/2018
Positions at a Department   07/26/2018 N/A
Reserve Order Discrepancy Report   07/06/2018 02/06/2018
Reserve Member Balances   02/19/2019updated 02/21/2019New
Reserve Orders Extract Report   02/19/2019updated 02/21/2019New
Suspicious Amount-Net Pay Difference  Greater Than $500
(NP500 Report)
  10/19/2018 08/13/2018
Unit Roster 03/18/2018 07/01/2019updated 07/11/2019New
Urinalysis Report 02/20/2018 07/17/2019Updated  
View Member Inactive Duty for Training (IDT) Drills   08/29/2018 10/17/2018
Viewing  Pay Transactions by Member   08/30/2018  

 

Can't open .XML files?

​DA outputs some reports in extensible markup language format, these files have the .XML suffix. Windows 10 on the standard workstation doesn't have a default viewer for .XML files. To open an .XML file in Windows 10, use MS Excel. Save the file to your desktop, open MS Excel, select "Open", then "Browse", then "Desktop", and select the .XML file previously saved to the Desktop.

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Add a Shortcut to Favorites   06/15/2018 07/11/2018  
Clearing Cookies and SSL Slate in Direct Access   01/19/2017 01/20/2017 05/07/2018
Direct Access Compatible Browsers     04/19/2019New  
Absence Request (Chargeable)    09/21/2016 01/31/2019 10/23/2018
Absence Requests (Non-Chargeable)     01/31/2019 10/25/2018
Allotments/Voluntary Deductions   05/28/2019 02/08/2019 06/07/2018
Blended Retirement System (BRS) Brief       04/10/2018
Blended Retirement System (BRS) Opt-In Eligible Accessions and Process (Post January 1, 2019)     06/10/2019New  
Blended Retirement System (BRS) - Information (BRS Overview and calculator demo)     03/08/2018 03/08/2018
Coast Guard Civilian DA Self-Service     10/17/2018 10/17/2018
Direct Deposit   02/12/2015 09/28/2018 02/07/2018
Email Addresses   10/24/2014 03/29/2019updated 04/12/2018
Emergency Contacts   12/04/2014 06/12/2018 06/20/2018
Employee Review Summary   01/01/2015 10/17/2018 11/07/2018
eResume (PCS)   10/21/2014 05/22/2019updated 04/23/2018
Ethnic Groups   12/04/2014 06/12/2018 06/13/2018
Federal Tax Elections   12/16/2014 09/28/2018 04/10/2018
Forgotten Password Reset   08/29/2017 05/22/2019updated  
Government Travel Charge Card   01/22/2016 07/18/2019Updated 07/25/2019updated
State Tax Elections Effect State Withholding Exemption 02/24/2016 10/01/2018 04/10/2018
Home Address, Mailing Address, and Thrift Savings Plan Mailing Address   02/09/2015 11/05/2018 10/17/2018
My Assignments Endorsements   12/04/2014 07/03/2019Updated 08/07/2019New
My eResume Report   12/04/2014 10/17/2018 11/06/2018
My Member Info (View My Awards, Training, Education, and Competencies)   12/04/2014 09/28/2018 04/12/2018
My Panel Submissions (e.g. CWO appointment, Command Screening, and, other boards and panels)   10/13/2016 07/02/2019updated 08/07/2019New
Password Change and Reset Setup   08/29/2017 05/22//2019updated  
Phone Numbers   10/26/2014 09/28/2018 05/02/2018

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 

 

Reserve Mobilization Orders   10/02/2018

Apply for Mobilization Opportunities:

Requesting New User Roles (also see "Withdrawing a User Roles Request", below)   09/29/2017 06/18/2018 06/20/2018
Recertifying User Roles   07/25/2017 06/12/2018 06/20/2018
Servicemembers' Group Life Insurance Online Enrollment System (SOES)   09/26/2018 09/26/2018 09/26/2018
Thrift Savings Plan (TSP)   12/21/2017 09/26/2018 02/11/2019

Also see: TSP "Webinar" Recordings (June & August 2018)  

Understanding the Payslip Leave Summary     02/26/2019 N/A
View My Dependent Information   02/23/2018 02/26/2018 05/15/18
View My PaySlip   01/22/2016 10/17/2018 02/14/2018
(7 min)
View My Airport Terminal Orders   02/05/2015 06/20/2018 06/27/2018
(2 min)
View My CWO Personal Data Extract   02/12/2016 06/20/2018 06/21/2018
View My CWO Profile Letter   02/12/2016 01/29/2018 06/20/2018
View My SWE Personal Data Extract   02/12/2016 01/29/2018 04/17/2018
(12 min) 
View My SWE Profile Letter   02/12/2016 02/07/2018 02/14/2018
(7 min)
 
View/Print My Year End (TAX) Forms (W-2s and ACA Forms)  

01/22/2016

10/17/2018 11/07/2018
Withdrawing a User Roles Request   07/25/2017 07/05/2018  

New Reserve Specific Self-Service User Guides:

Topic Name Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
All Duty Report     07/12/2018 08/01/2018

Annual Screening Questionnaire

Also see: Standard Occupational Code Listing File in Excel Format(Spreadsheet listing SOC
codes. Provided for easier searching).

Annual Screening Questionnaire 12/04/2014 08/03/2018 10/24/2017
Inactive Duty for Training (IDT) (schedule, edit, or withdraw IDT requests) Reserve Member on IDT   08/09/2018 10/23/2017 (schedule)
05/15/2018 (withdraw/edit)
IDT Subsistence Allowance     09/04/2018   
Montgomery GI Bill Selected-Reserve (MGIB-SR) Effect MGIB-SR 12/17/2014 07/18/2018 07/18/2018
My Reserve Orders Requests Reserve ADT Orders   08/13/2018 12/04/2017
My Reserve Drills  Reserve Member on IDT   07/12/2018 08/01/2018
View My Reserve Points Statement     07/12/2018 07/18/2018
Understanding My Reserve Points Statement       11/06/2017

 

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Absence Request
Chargeable Absence Requests   10/27/2016 01/31/2019updated Chargeable absence request - CMD/SPO  10/24/2018
Non-Chargeable Absence Requests     01/31/2019updated Non-Chargeable absence request by Proxy 10/30/2018
How Correct or Delete Approved Non-Chargeable Absence Requests  10/18/2018
Delegate Approval Authority to Another Approver   10/27/2016 07/02/2018  
Blended Retirement System (BRS)
Checking a Member's BRS Enrollment Status   12/21/2017 08/13/2018 03/15/2018
Electronic Training Request (ETR)
Submitting an Electronic Training Request (ETR)   11/29/2016 02/19/2019updated 02/21/2019New
Viewing and Printing Training Administration Orders     06/27/2018  
Enlisted Evaluation System (EES)
Enlisted Evaluation System (EES) Enlisted Evaluation Report
 

The EES Enlisted Evaluation Report Direct Access User Guide covers the following topics:

  1. Enlisted Evaluation Report – Supervisor Submission
  2. Enlisted Evaluation Report Endorsements
  3. Enlisted Evaluation Report Approval
  4. Member Counseling Report (printing)
  5. Self Service Member – View Completed Enlisted Evaluation Reports
  PSC Web Page 03/28/2019updated  
eResume & Panel Submissions (Postgraduate/Advanced Education)
Endorsing Panel Submissions and PCS eResumes  

07/07/2016(eResume)

03/24/2016(Postgraduate/Advanced Education Endorsements)

07/03/2019updated  
Government Travel Charge Card (GTCC)
Travel Charge Card Command / Area Coordinators   11/29/2016 06/04/2019 (PPC P&D Provided Guide)updated

10/23/2010 (PSC-BOPS Provided Guide)
07/11/2019New
 Mobilization

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 

Reserve Mobilization Orders    10/17/2018 Apply for Mobilization Opportunities:
Endorsing/Approving Mobilization Volunteer Opportunities


 
Reserve Mobilization Orders    10/17/2018

Endorsing a Request

 

Postgraduate/Advanced Education
Postgraduate/Advanced Education Endorsements   03/24/2016 07/03/2019  
Reserve Specific

Annual Screening Questionnaire (ASQ) Command

Also see: Standard Occupational Code Listing File in Excel Format?(Spreadsheet listing SOC codes. Provided for easier searching).

Annual Screening Questionnaire 07/03/2015 07/02/2018 05/18/2018
Reserve Member Balances   07/03/2015 02/19/2019updated 02/21/2019New
Reserve Orders Extract Report   07/03/2015 02/19/2019updated 02/21/2019New 
Active Duty Orders (AD/ADT/ADOT/ADOS)

Also see: Summary of Reserve Orders Types (9/6/2018)
ADT Orders
ADHC Orders
ADOT Orders
ADOS Orders
07/03/2015 08/22/2019Updated 10/23/2017
Title 14 Contingency Active Duty Orders     04/16/2019 10/17/2018
Inactive Duty for Training (IDT) Drills

The Reserve Inactive Duty for Training (IDT) Drills User Guide covers these topics:

  • Authorizing a Member-Scheduled IDT Drill
  • Scheduling IDT Drills for an Individual Member
  • Scheduling a Batch of IDT Drills
  • Deleting a Scheduled or Cancelled IDT Drill
  • Marking Individual IDT Drills Completed
  • Marking a Batch of IDT Drills Completed
  • Changing the Drill Status of IDT Drills
  • Correcting a Previously Paid IDT Drill
  • Cancelling a Previously Paid IDT Drill
  • Resubmitting IDT Drills Previously Denied by the SPO
Reserve Member on IDT 07/03/2015 07/26/2019updated

IDT Drills - Schedule/Authorize Individual or Batch 07/31/2019Updated

IDT-Drills - Correct/Cancel 07/31/2019Updated

IDT-Drills - Resubmit 07/31/2019Updated


IDT Drills - Complete/Deny 11/19/2018

IDT Drills - Change 11/19/2018

Reserve Member Status Change (View)   07/03/2015 07/12/2018 02/07/2018
Reserve Order Discrepancy Report     07/06/2018 02/06/2018
View Member Inactive Duty for Training (IDT) Drills   07/03/2015 08/29/2018 10/17/2018
Identifying Inactive Duty for Training (IDT) Drill Dates   07/03/2015 10/17/2018 10/17/2018
Inactive Duty for Training (IDT) Subsistence Allowance      09/04/2018 N/A
Understanding Reserve Pay Processing     02/19/2019Updated Verifying a Delay in Pay for a Reservist
02/26/2019

Pay Calendars, Cuts and Timing 03/01/2019
Reports/Queries
Absence Request Report (Last item in Chargeable Absence Requests guide)       11/29/2016 01/31/2019 03/11/2019
ADHOC Reports Request Procedure   07/03/2016 07/16/2018 ‎08‎/‎21‎/‎2018
Airport Terminal   10/26/2014 07/24/2018 02/14/2019New
CG Dept Run   03/18/2015 07/24/2018 02/19/2019New
Dependent Accountability Report   04/17/2017 06/28/2019Updated 07/11/2019New
Department Role Query   N/A 07/26/2018 03/20/2019New
Leave Correction Report     07/02/2018  
Member All Duty Report   N/A 07/26/2018 N/A
Member Information Report   11/29/2016 07/26/2018 N/A
Member Weigh In Report   10/21/2015 07/02/2019updated 07/16/2019Updated
Net Pay Advice Report Request Procedure   11/30/2015 N/A See ADHOC
Requests Guide
 
Positions at a Department   N/A 07/26/2018 N/A
Reserve Order Discrepancy Report     07/06/2018  02/06/2018
Scheduling a Query   07/03/2015 07/30/2018  
Unit Roster   03/18/2015 07/01/2019updated 07/11/2019New
View Member's Payslip     06/06/2019New 08/13/2019New
Servicewide Exam (SWE) / Enlisted advancements
Creating Advancement Certificates     08/16/2018 08/09/2018
Servicewide Exam PDE by Member   02/11/2016 10/17/2018 02/05/2019updated
Servicewide Exam PDEs by Department   02/11/2016 10/17/2018 08/13/2018
Servicewide Exam Profile Letters by Department   02/11/2016 10/17/2018 11/01/2018new
Servicewide Exam Profile Letter by Member   02/11/2016 10/17/2018 11/01/2018new
User Roles
Approving or Denying User Roles   11/01/2018 08/22/2018  
Removing User Roles   11/01/2018 08/22/2018  
Weight and Body Fat Standards Program
Member Weigh In Data Entry   01/25/2016 09/20/2018  
Member Weigh In Report   10/21/2015 09/20/2018  

 

 

Topic Process Map Knowledge Base Entry Procedure Guide (PDF) Tutorial
Viewing a Member's Leave Balance     SPO - Viewing a Member's Leave Balance ( 11/20/2018)updated 10/31/2018new
Leave and Other Approved Absences SEPARATIONS
Leave
09/21/2016

Chargeable Absences   01/31/2019updated

Non-Chargeable Absences  01/31/2019

How Correct or Delete Approved Absence Requests 10/17/2018updated

Chargeable absence request - CMD/SPO  10/24/2018new

Non-Chargeable absence request by Proxy 10/30/2018new

Chargeable absence request by Proxy 10/30/2018new

How Correct or Delete Approved Non-Chargeable Absence Requests  10/18/2018

How to Correct or Delete Approved Chargeable Absence requests  ‎10‎/‎22‎/‎2018new.

Leave Correction Report     How to run the leave report to
ID corrected or deleted entries 07/02/2018
 

General Absences

    General Absences 9/6/2018  
Understanding the Payslip Leave Summary     02/26/2019updated N/A

Also see:

 

 

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video Tutorial
Contracts Overview   04/13/2018  
Contract Data - Reenlistments 01/24/2017 04/15/2019updated 05/06/2019new
Contract Data - Extensions 10/27/2015 04/15/2019updated 07/16/2019New
Contract Data - Approving Contracts   04/15/2019updated 05/06/2019new
       
Begin Extension/Re-Extension Reports 12/10/2014 08/30/2018 N/A
Begin Extension of Enlistment 10/27/2015 03/11/2019 07/16/2019New
Begin Re-Extension of Enlistment 12/10/2014 03/11/2019 07/16/2019New
Retained Beyond Normal Expiration of Enlistment 12/11/2014 03/27/2019  
Lump Sum Leave Sale Overview   06/13/2019updated  
Active Duty 6th or 10th Anniversary Query 12/11/2014 08/28/2018 N/A
HIRE - CADET 12/18/2014 02/19/2019  
HIRE - MARGRAD 12/18/2014 12/06/2018  
HIRE - OCS-IRR 12/16/2014 12/06/2018  
HIRE - ROCI 12/18/2014 12/10/2018  
HIRE Cape May RECRUIT (from CGRC) 12/18/2014 12/18/2018  
HIRE SELRES DEPOT 12/18/2014 01/31/2019  
       
REHIRE - Direct Commission Officer (DCO) 11/29/2016 08/12/2019updated  
REHIRE - CADET 12/18/2014 08/12/2019Updated  
REHIRE PRIOR SERVICE 03/17/2019 08/12/2019updated  
REHIRE-RESERVE 12/18/2014 08/12/2019Updated  
       
CG Exchange Allotment for Ditty Bag Bill.   02/06/2019 02/21/2019
Montgomery GI Bill (MGIB) Enrollment or Decline 02/10/2016 02/19/2019 02/19/2019

Also see:

 

 

 


 

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Advancement/Reduction 01/24/2017 10/17/2018updated  11/07/2018new
Adding a Designator 01/07/2015 10/17/2018updated  11/14/2018New

Also see:

 

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Disciplinary Actions 08/06/2019  06/13/2019updated

Also see: 

SpreadsheetDefense Incident-Based Reporting System (DIBRS).
Cross Reference to 2019 Manual for Courts-MartialNew

 

1. Entering 12/6/2018New
2. Approve or Deny  12/11/2018New 
3. Adding a Step 12/11/2018New
4. Report 12/11/2018New

Also see:

 

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Suspicious Amount-Net Pay Difference  Greater Than $500
(NP500 Report)
  08/15/2019Updated 08/13/2018
Officer Integration (NP500 Add-On)   06/06/2019New  
Coast Guard Standard Meal Rate (CGSMR) Programming Challenges   07/16/2019Updated  
DA Pay Processing - Example BAH Case   04/17/2019  

Also see:

 

Topic Process Map Knowledge
Base Entry
Procedure Guide (PDF) Video Tutorial 

Advances ( Pay, BAH, or OHA)

 

0713/2017 05/10/2019  07/11/2019updated
Advances - Change Liquidation Schedule   12/172014 11/14/2018 11/20/2018
Advances - Identifying Remaining Balance of an Advance     11/14/2018 11/20/2018
Aviation Incentive Pay (AvIP) Aviation Incentive Pay (AvIP) 08/02/2019 08/05/2019updated Establish Aviator/Start AvIP 02/11/2019

Suspend/Terminate/Delete AvIP 02/12/2019

Monthly to Month AvIP 02/12/2019

Basic Allowance for Housing (BAH) Overview
BAH Without Dependents
BAH With Dependents
BAH Member-Married-to-Member
BAH Members in PCS Transit
BAH for Reserve Members
BAH Differential
BAH Partial
BAH Inadequate Quarters Rental Charge
BAH Codes
BAH/COLA Report SPO User Guide
BAH/COLA Report SPO Tutorial
DA Pay Processing: Inactive BAH CaseNew (04/17/2019)

03/07/2019 Start/Stop/Correct/Approve BAH 06/28/2019New

Reserve AD BAH 08/22/2019updated

Enter BAH-TR for Recruit
training, OCS and Academy
Grads 04/25/2019

Starting BAH 06/28/2019New

Starting BAH for Reserve Members 08/22/2019

Starting BAH-TR 05/01/2019

Correcting BAH 07/08/2019New

Stopping BAH 07/08/2019New

Starting BAH After PCS 07/08/2019New

Correcting - Inserting a BAH Row 07/09/2019New

Deleting/Approving/Deny/Corrections 07/09/2019New

Basic Allowance for Subsistence (BAS) (starts automatically)   01/13/2015 N/A N/A
Bonuses - Viewing Bonuses and Their Payments     04/30/2019 08/07/2019New
Career Sea Pay (CSP)
Five Level Table and TDY Entitlement Rules
Career Sea Pay 01/24/2017 07/01/2019updated
(covers starting, restarting,
stopping, and deleting neutral time.)
 

Career Sea Pay Premium (CSPP)

Note: If submitting transaction out-of-range the SPO will submit the CSPP Start Date Calculator Spreadsheet via a trouble-ticket to PPC customer care after approving the CSPP action request in Direct Access. Also submit the CSPP Start Date Calculator Spreadsheet via a trouble-ticket to PPC customer care if having trouble inputting or approving the transaction. 

Known Issue: Career Sea Pay Premium (CSPP) for TACLETs - SPOs must submit trouble tickets to have CSPP pay out for CSPP eligible TACLET members who go TDY to a ship.

Also see: CG-2036, Career Sea Pay Premium Worksheet

Career Sea Pay Premium 06/13/2019 08/15/2019updated  
Clothing Allowance - Civilian (CCA) Civilian Clothing Allowance 10/01/2014 Processing CCA  10/19/2018 10/31/2018
Clothing Allowance - Supplementary (SUPP CMA) Enlisted Supplementary Clothing Allowance 10/01/2014 Processing SUPP CMA  10/29/2018 11/14/2018
Cost of Living Allowance (COLA) - Continental US (CONUS COLA)

 
Continental United States (CONUS) Cost of Living Allowance (COLA) 10/30/2014 Start CONUS
COLA 04/18/2019


Correcting CONUS COLA 08/19/2019Updated
01/29/2019
Cost of Living Allowance (COLA) - Overseas (OUTCONUS COLA/Reduced OUTCONUS COLA)
 
Outside Continental United States (OCONUS) Cost of Living Allowance (COLA) 03/07/2019 Start/Stop/Correct/Approve OUTCONUS COLA 08/15/2019updated

Start 03/21/2019
Correct 03/21/2019
Delete 03/21/2019
Stop 03/21/2019
Approve/Confirm 03/21/2019

Cost of Living Allowance (COLA) - Unique Expenses   02/02/2015 N/A Input by PPC  
Combat SGLI Allowance Combat Servicemembers Group Life Insurance (SGLI) 07/16/2019 Starting Combat SGLI Offset 10/31/2018

Stopping Combat SGLI Offset 07/16/2019Updated
Starting (10/17/2018) and 
Stopping Updated(07/30/2019) SGLI Offset 
Combat Tax Exclusion Combat Tax Exclusion 09/29/2017 Start, Stop, Delete 10/31/2018     Start CTE 11/7/2018
Stop CTE 11/7/2018
Approve/Deny CTE 11/7/2018
Delete CTE 11/7/2018
 
Direct Deposit (Establish or Change)   09/23/2017 10/23/2018 10/31/2018
CG Standard Meal Rate (CGSMR) Refund / Refund for Missed Meals (RMM) Coast Guard Standard Meal Rate (CGSMR) and Refund of Missed Meals (RMM)  11/17/2017 Enter RMM 06/10/2019updated

CorrectDelete, or Stop  10/19/2018updated
Entering RMM 02/26/2019
Element Assignment by Payee (EABP)   07/01/2019 07/01/2019  
Diving Duty Pay   01/14/2015 Start 1/28/2018updated

Correct, Delete, or Stop  10/19/2018
12/4/2018
Family Separation Allowance (FSA) Family Separation Allowance (FSA) 01/05/2015 Start FSA 08/30/2018

Correct, Delete, or Stop  10/19/2018
 
Family Separation Housing Allowance (FSH)   03/07/2019 Start 03/07/2019  
Flight Deck Hazardous Duty Incentive Pay (HAZPAY-FD) Flight Deck Hazardous Duty Incentive Pay 01/08/2015 Start 11/28/2018

Correct, Delete, or Stop  10/19/2018
11/29/2018
Flight Duty Hazardous Duty Pay (HAZPAY) for Enlisted Members
and Non-rated or Non-designated Officers
Hazardous Duty Incentive Pay (HDIP)  01/08/2015 Start 11/29/2018

CorrectDelete, or Stop 10/19/2018
 12/4/2018
Foreign Language Proficiency Pay (FLPP) Foreign Language Proficiency Pay (FLPP) 01/21/2015 Start 07/03/2019updated
Correct, Delete, or Stop 10/19/2018
07/16/2019Updated

Hardship Duty Location Pay for Designated Areas (HDP-L(DA))

 

10/16/2017 Start 11/29/2018

Correct, Delete, or Stop 10/19/2018
 12/4/2018
Hazardous Duty Pay for Visit, Board, Search and Seizure Boarding Teams (HAZPAY-VB) Hazardous Duty Incentive Pay Visit Board Search Seizure 01/08/2015 Start  11/30/2018

CorrectDelete, or Stop 10/19/2018
Start 12/17/2018
High-Pressure Chamber Hazardous Duty Pay (HAZPAY-HP) Diving Duty High-Pressure Chamber Hazardous Duty Pay   03/30/2017 Starting 12/10/2018

CorrectDelete, or Stop 10/19/2018
Start 01/29/2019
Hostile Fire / Imminent Danger Pay Hostile Fire / Imminent Danger Pay 01/15/2015 Start 10/17/2018

Correct, Delete, or Stop 10/19/2018
 
Move In Housing Allowance   12/23/2014 Start 12/13/2018 01/29/2019
Officer Uniform Allowance Officer Uniform Allowance 01/15/2015 12/10/2018 01/29/2019
One Time Positive Input (OTPI)   07/01/2019 07/24/2019updated 07/25/2019New
Overseas Housing Allowance (OHA) Overseas Housing Allowance (OHA) 12/14/2016 Start 08/14/2019Updated
Stop 05/23/2019

Start 12/17/2018

Stop (departing area) 07/24/2019new

Stop (assigned government quarters) 07/24/2019New

Pay Corrections Action Request     10/19/2018 11/29/2018
Pay Calculations Results     07/01/2019New 07/26/2019New
Personal Money Allowance (PMA) (Now starts automatically upon PCS reporting) Personal Money Allowance  01/15/2015 N/A  
Responsibility Pay Responsibility Pay  01/15/2015 Start 04/22/2019 
Stop 04/22/2019 

Start 04/29/2019
Stop 04/29/2019

Special Duty Pay (SDP)


See ACN 087/18 for FY19 enlisted assignments authorized SDP.

Also see CG-2044, Special Duty Pay Worksheet

Specialty Duty Assignment Pay (SDAP) 10/19/2017 Start SDP 10/17/2018

Correct, Delete, or Stop 10/19/2018
Starting SDP 11/6/2018
View Pay Transactions by Member     08/30/2018 03/15/2019

Also see:

 

 

Topic Process Model Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Allotments/Voluntary Deductions   05/28/2019Updated 05/15/2018  
CG Standard Meal Rate (CGSMR)
(Auto-Starts & Stops for PCS reporting
and departing ESM/EUM units)
CGSMR and RMM 07/28/2017

Start 07/09/2019updated
Correct, Delete, or Stop 10/19/2018

Start 02/28/2019New
Federal & State Tax Withholding   12/18/2016 05/08/2019Updated  
Montgomery GI Bill Enrollment or Decline   02/10/2016 02/19/209  
State Tax Withholding Exceptions SITW Exemption 01/31/2017 12/21/2017  
         
         
Identifying and Researching Overpayments or In-Service Debts     04/30/2019Updated 09/21/2016
Understanding Tax Implications for In-Service Debts     08/28/2018  
How PPC Calculates Taxes on In-Service Debts      08/28/2018   
Repayment of Taxable In Service Debt – Net repayment versus Gross repayment      08/28/2018  
Identifying SGLI, FSGLI AND TSGLI Arrears     09/14/2018  11/06/2018

Also see:

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Airport Terminal   10/26/2014 07/24/2018 02/14/2019New
PCS Orders & Endorsements

Please note the new order notes which are mandatory for all overseas PCS transfers. The order notes posted on the PSC Overseas Screening Page (CG Portal Link, will open in a new tab) are required to be added to the orders of any member traveling to an OCONUS location.  Links to the mandatory order notes and other helpful information are located under the "Overseas News and Policy Announcements" heading on the right-hand side of the PSC Overseas Screening Page.
Complete and Approve PCS Orders 11/29/2016 07/25/2019 Updated

07/22/2019
PCS OrdersNew

07/23/2019 No Cost  PCS OrdersNew

Amending or Cancelling  PCS Orders

Amend PCS Orders

Cancel Transfer Authorization or PCS Order Transaction

  05/08/2019Updated  
Approving PCS Orders     07/25/2019Updated  05/07/2019New

PCS Entitlements Auto Start-Stop
 

    05/07/2019New  

Other Resources:

       

Also see:

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Active Duty
Summary of Reserve Orders Types     09/06/2018  
Reserve Orders Extract Report     02/19/2019 02/21/2019
Reserve Active Duty Orders Processing ADT
ADHC/MEDHOLD
ADOT
ADOS
Disciplinary
Mobilization
Demobilization
  08/22/2019Updated  
Starting BAH for Reserve Orders BAH - Reserve 09/07/2017 08/22/2019updated 10/17/2018
Cancelling Reserve Active Duty Orders     09/14/2018 11/06/2018

Lump Sum Leave Sale Overview

If member has reserve AD orders of exactly 30 days, DA does not credit 2.5 days of leave, therefore the SPO will need to submit a ticket to PPC to manually credit. Also, if a member has back to back consecutive reserve AD orders, where each order is less than 30 days individually, but combined consecutively equal 30 days, the SPO will also need to submit a ticket for PPC to manually credit leave. 

Use the Leave Actions template (from https://www.dcms.uscg.mil/ppc/mas/#leaveaction) for submitting tickets.

Leave Reserve   06/11/2018  

Amend Reserve Active Duty Orders

    07/29/2019Updated 11/01/2018
Inactive Duty for Training (IDT)
Approving / Denying  Inactive Duty for Training (IDT) Drills     09/24/2018 10/17/2018
Inactive Duty for Training (IDT) Subsistence Allowance   02/26/2015 09/04/2018 N/A
Identifying IDT Drill Dates     10/17/2018 10/17/2018
Correcting or Cancelling Inactive Duty for Training (IDT) Drills (Part of Command User IDT Guide)     07/26/2019  
Viewing Inactive Duty for Training (IDT) Drills      08/29/2018  10/23/2017
Other
Annual Screening Questionnaire (ASQ) ASQ   07/02/2018  
Montgomery GI Bill Selected-Reserve (MGIB-SR) MGIB-SR 02/10/2016 08/07/2019 Record
Eligibility
02/05/2019


Terminate/
Suspend
02/06/2019


Reinstate/
Restore
02/06/2019

 
Reserve Order Discrepancy Report     07/06/2018 02/06/2018
Reserve Member Balances     02/19/2019 02/21/2019
Reserve Status Change     07/12/2018 02/07/2018
Identifying SGLI, FSGLI AND TSGLI Arrears     09/14/2018 09/20/2016
Electronic Based Distributed Learning (EBDL) Courses EBDL EBDL Courses Approved for Reserve Retirement Points 09/18/2018 Entering
11/1/2018


Removing
11/1/2018
Understanding Reserve Pay Processing     02/12/2019

Verifying a
Delay in Pay
for a Reservist 02/26/2019


Pay
Calendars,
Cuts and
Timing

Also see:

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Separations Overview     06/13/2019Updated  
Airport Terminal & Viewing Separation Orders Perform Pre-Separation Tasks 

Complete Separation Orders

Process Separation

Complete Member Separation

 

10/26/2017 07/24/2018  
Amending a Separation Order SEP Amend and Cancel Context Model 12/12/2017 06/26/2019Updated  
Approving Separation Orders Complete Separation Transaction 12/12/2017 06/19/2019Updated  
Cancelling a Separation Order SEP Amend and Cancel Context Model 12/12/2017 05/22/2019updated  

DD -214 Worksheet
(Also see Separations Flow to the DD-214)

See:

Process DD-214   

 

 

DD Form 214 Virtual Session Hosted by PSC-BOPS-C 02/28/2017
Death of a Member Death of Member (MBR) 12/12/2017 06/13/2019Updated  
Discharge - End of Enlistment Process Discharge 01/14/2018 06/13/2019updated  
Discharge with Separation Request Process Discharge 01/14/2018 06/13/2019updated  
RELAD - AD to SELRES or IRR Process Release from Active Duty (RELAD) 04/23/2019 06/19/2019Updated  
RELAD with Sep Request - AD Officers and Members on EAD Process Release from Active Duty (RELAD) 06/04/2019updated 06/13/2019updated  
Lump Sum Leave Sale Overview Leave Context Model   06/13/2019Updated  
Resuming Retirement for a Recalled Retired (Ret-1) Member     05/23/2019updated  
Retirement Orders Process Retirement 01/14/2017 06/13/2019updated  
Separation Reports   12/12/2015 05/09/2019Updated  
Separations Flow to the DD-214   07/11/2018 05/22/2019(Reviewed)  

Also see:

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Electronic Training Request (ETR)/Training Administration System (TAS)
Accessing the Course Waiting List (TRACENs)     06/27/2018  
Adding Updating Courses & Training     06/27/2018  
Adding Updating Test Results     06/27/2018  
Submitting an Electronic Training Request (ETR)   11/29/2016 06/27/2018  
Viewing a Training Summary     06/27/2018  
Viewing and Printing Training Administration Orders     06/27/2018  
View Training Course Waiting List      09/25/2018  07/12/2018

 

All links in this section require access to the CGPortal (CAC logon required):

Access

Only Coast Guard personnel assigned duties in one of the 8 respective areas identified below can be granted access to the system (Click the links to view maps for each of the WIMS processes).

  1. Family Advocacy Process Map
  2. Special Needs Process Map
  3. Substance Abuse Process Map
  4. Sexual Assault Process Map
  5. Critical Incident Stress Mgmt Process Map
  6. Employee Assistance Process Map
  7. Workplace Violence & Threatening Behavior Process Map
  8. Victim Witness Process Map

Procedures

Guides applicable to ALL Work Life Programs:

WIMS User Guides by Program:

All WIMS User Guides (all files from this page combined into a single file)

Known Issues / Guide Updates

This is a running list of known issues and procedural highlights for the past few months. Items will be updated when resolved.