U.S. COAST GUARD
Pay & Personnel Center


Procedures & Development (P&D) Branch

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Mailing address:

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

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Direct Access Process Maps, User Guides, Tutorials and Webinar Recordings

Links to Process Maps and  Knowledge Base entries will take you to the CG SharePoint Online (Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.). Process Maps and User Guides are in Adobe Acrobat (PDF) file format and will open in a new window.  Visit the Human Capital Management Military Human Resource Business Process Standardization (MHR-BPS) Publishing Site on the CG Portal to learn about Context Models and Process Models. You can also review this presentation on HCMS Modeling Elements to learn more.

Direct Access Logon PageSign into Direct Access                         Direct Access Fluid Homepage Crosswalk document New 

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Direct Access User Roles and Functions: Functional roles have been created to assist users with requesting roles.  For example, instead of having to know which specific roles you need, you will select a “Functional Role”.  Examples:  CG SPO Technician, CG SPO Auditor, CG CGIS Investigator. Please visit the DA User Roles and Functions page for more information. 

Topic Procedure
Guide (PDF)
Knowledge
Base Entry
Video
Tutorial
User Procedures
Requesting, Removing, and Withdrawing User Roles and Functions  03/29/2023 Updated 10/11/2022
 
06/20/2018
Recertifying User Roles and Functions 03/29/2023Updated  06/20/2018
Recertification Status Report 03/29/2023     
Why was my user role request denied? 03/29/2023 New    
Command Approver Procedures
Approving or Denying User Roles 03/29/2023updated 10/11/2022
 
N/A
     

 

Topic Procedure
Guide (PDF)
Knowledge
Base Entry
Reserve Orders Authorization 03/29/2023Updated  
Reserve Orders Extract Report 01/11/2022  
Expenditure Types for Reserve Orders   11/29/2022updated

 

 

Topic Procedure
Guide (PDF)
Knowledge
Base Entry
Self Service for Commands - EES Enlisted Evaluation Report Direct Access User Guide covers the following topics:
  1. Enlisted Evaluation Report – Supervisor Submission
  2. Enlisted Evaluation Report Endorsements
  3. Enlisted Evaluation Report Approval
  4. Member Counseling Report (printing)
04/13/2023updated PSC Web Page
Self Service Member – EES, View Completed Enlisted Evaluation Reports 12/03/2021New PSC Web Page

 

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Process Map Knowledge Base Entry Procedure Guides (PDF) & Tutorials
Competencies   06/18/2020 03/31/2023
Competency Dictionary   T​he Excel iconDirect Access Competency Dictionary (file in MS Excel format) (a spreadsheet that shows all authorized competency codes and descriptions) is maintained by Commandant (CG-1B-1).  
Honors & Awards   12/05/2019

Individual Awards: 03/31/2023

Mass Update (Multiple members-Same award & date): 04/17/2023

Incentive Points N/A Change to Policy and Procedures for Servicewide Exam Points (ALCOAST 367/22)New 03/30/2023New
Education FORCECOM Degree Reporting

10/16/2019

 

Upon degree completion, students will request an official transcript be sent to ETQC-Registrar Office 300 E. Main Street, STE 1201, Norfolk, VA 23510

Visit ETQC's website https://www.forcecom.uscg.mil/Our-Organization/FORCECOM-UNITS/ETQC/VOLUNTARY-EDUCATION/  for specific procedures

Electronic Based Distributed Learning (EBDL) Courses Effect EBDL System EBDL Courses Approved for Reserve Retirement Points (CG-R55) 03/31/2023
Languages   01/21/2015

Guide 03/31/2023

Tutorials:

Viewing/Correcting 08/13/2019

Adding 08/13/2019

Deleting 08/12/2019

Licenses and Certifications   12/05/2014
SpreadsheetLicense Codes 09/29/2022
SpreadsheetCertification Codes 09/29/2022
03/30/2023Updated
Memberships   12/05/2014 
SpreadsheetMembership Codes 09/29/2022
03/31/2023Updated
Test Results   06/08/2016
Note: Types of test results include; ASVAB, AFQT, SAT, ACT, GRE, GMAT, LSAT, OPI, and BPMC.
04/05/2023
Training (Adding updating additional training)    

Guide: 04/05/2023

Tutorial: 10/15/2019

Member Weigh-In Data   10/30/2020

Guide 03/30/2023

Tutorial: 10//15/2019

Member Weigh-In Report   10/21/2015 03/31/2023updated
Viewing an Officer Specialty Code     03/31/2023

 

 

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Personal Data   04/04/2023  
Address (Home, Mailing & Home or Record) 02/19/2015 04/04/2023  
BAH Dependency Verification SPO Procedure 10/02/2020 04/04/2023  
BAH Dependency Verification Reports 10/02/2020 04/04/2023  
Change of Name 01/13/2015 04/04/2023  
Correction of SSN or Date of Birth 01/13/2015  
Citizenship / Passport Data 01/13/2015  
Diversity Data 01/13/2015  
E-Mail Address 12/17/2014  
Marital Status 01/13/2015  
Dependent Information 01/21/2015 11/22/2022updated 01/29/2019
Dependent Aging Out   04/04/2023  
Divorce, Annulment, or Death of a Dependent 01/21/2015 04/04/2023 02/11/2019
Questionable Dependent / PPC Legal Approval 01/21/2015 04/04/2023  
BAH/Dependency Data / Emergency Contact Data Form Print Procedure* 10/13/2015 04/05/2023 12/4/2018
Urinalysis Report 01/15/2015 04/04/2023  
Understanding Job Data   04/04/2023 02/06/2019

(*) BAH Dependency Data Form - Delayed Processing - Changes you make in Personal Information/Dependent Information WILL NOT IMMEDIATELY APPEAR ON THE BAH DEPENDENCY DATA FORM. The form relies on an update process that runs daily at 0500 (EST) to pull data from for the form. Wait until after 0500 (EST) or until the next day before attempting to print the form. Includes procedures for printing by member employee ID and batch printing by department ID (SPO or unit).

 


 

Visit our PHS Officer Corps Direct Access User Guides page for PHS specific guides.

 

Required User Role for "Schedule a Query":

Only the user roles listed below have the ability to run a report that uses the Schedule a Query component.

User roles required to run a query

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Absence Request Report (Last item in Chargeable Absence Requests guide) 11/29/2017 03/03/2023 03/11/2019
Action Request Report and Viewing Transaction by Member   04/10/2023  
Active Duty 6th or 10th Anniversary Query 12/11/2017 04/10/2023 N//A
Adhoc Report Request Procedure   02/16/2022 ‎08‎/‎21‎/‎2018
BAH/COLA Report   04/04/2023 03/21/2019
BAH Dependency Verification Reports 10/02/2020 04/04/2023  
BAH Mismatches (HR Quality Assurance Tool)
New Do not submit a customer care ticket if there is no pay adjustment needed.  For example, A BAH quarters status code is changed from code “G” without dependents to code “H” without dependents due to member married to member marriage with no other dependents, and there is no change in the monthly BAH amount the member received and is entitled to.  No pay adjustment is needed.  Do not submit a ticket.
  04/25/2019 02/25/2019
Department Role Query    04/12/2023 03/20/2019
Dependent Accountability Report 04/17/2017 06/28/2019 07/11/2019
CG Dept Run 06/08/2021 04/10/2023 01/14/2020
Begin Extension/Re-Extension Reports 12/10/201 04/12/2023 N/A

Coast Guard Military Human Resource Record (CGMHRR)

  11/07/2022 (PSC iPERMS Access Information Page)  
Government Travel Charge Card Command / Area Coordinators 11/29/2016 04/17/2023 (PPC P&D Provided Guide)

10/23/2010 (PSC-BOPS Provided Guide)
07/11/2019
Identifying Inactive Duty for Training (IDT) Dates   07/22/2022 10/17/2018
JUMPS Data Repository (JDR)   05/08/2017  
Leave Correction Report   04/04/2023  
Member All Duty Report   05/16/2023 N/A
Member Information Report 07/29/2017 04/10/2023 N/A
Member Weigh-In Report 10/21/2017 11/14/2022updated 07/16/2019
Net Pay Amount (NPAM) Report   09/02/2020 N/A
Obligated Service Report   04/12/2023 N/A
Payroll Verification Report- by SPO 02/20/2018  04/10/2023  
Payroll Verification Report- by EMPLID 02/20/2018 04/10/2023 02/28/2018
Payslip  

Individual 06/06/2019

Batched 06/07/2022

Individual 08/13/2019

 

Positions at a Department   04/10/2023 N/A
Prior Unit History Report   05/05/2022  
Reserve Order Discrepancy Report   03/30/2023 02/06/2018
Reserve Member Balances   03/30/2023updated 02/21/2019
Reserve Orders Extract Report   01/10/2022 02/21/2019
Schedule a Query    04/13/2023updated  
Suspicious Amount-Net Pay Difference  Greater Than $500
(NP500 Report)
  07/29/2022 08/13/2018
Unit Roster 09/21/2022 09/21/2022Updated 07/11/2019
Urinalysis Report 02/20/2018 07/11/2022 N/A
View Member Inactive Duty for Training (IDT) Drills   10/22/2020 10/17/2018

 

Can't open .XML files?

DA outputs some reports in extensible markup language format, these files have the .XML suffix. Windows 10 on the standard workstation doesn't have a default viewer for .XML files. To open an .XML file in Windows 10, use MS Excel. Save the file to your desktop, open MS Excel, select "Open", then "Browse", then "Desktop", and select the .XML file previously saved to the Desktop.

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Reserve Specific Self-Service User Guides:

Topic Name Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
All Duty Report     04/07/2023updated 08/01/2018

Annual Screening Questionnaire

Also see: Standard Occupational Code Listing File in Excel Format(Spreadsheet listing SOC
codes. Provided for easier searching).

Annual Screening Questionnaire 12/04/2014 12/07/2020 10/24/2017
Inactive Duty for Training (IDT) (schedule, edit, or withdraw IDT requests) Reserve Member on IDT   04/07/2023updated 10/23/2017 (schedule)
05/15/2018 (withdraw/edit)
IDT Subsistence Allowance     02/19/2021   
Montgomery GI Bill Selected-Reserve (MGIB-SR) Effect MGIB-SR 12/17/2014 04/07/2023 07/18/2018
My Reserve Orders Requests-FSMS Reserve ADT Orders   04/07/2023Updated 12/04/2017
My Reserve Drills  Reserve Member on IDT   04/07/2023 08/01/2018
View My Reserve Points Statement     04/07/2023updated 07/18/2018
Understanding My Reserve Points Statement       11/06/2017

 

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Add a Shortcut to Favorites 06/15/2018 04/14/2023Updated  

Clearing Cookies and Cache

Note: To clear the SSL state in Windows 10:

  1. Open the Start menu.
  2. Search for and open Internet Options.
  3. In the dialog box that appears, select the Content tab.
  4. Click Clear SSL State.
 

Clearing Cookies and Cache in Google Chrome

Clearing Cookies and Cache in Microsoft Edge

 
Direct Access Browser Requirements & Helpful Tools   03/24/2021 N/A
Absence Request (Chargeable)  09/21/2016 02/18/2022 10/23/2018
Absence Requests (Non-Chargeable)   02/21/2023 10/25/2018
Allotments/Voluntary Deductions 05/28/2019 02/08/2019 06/07/2018
A-School request (self-service)   3/24/2023  
BAH Dependency Data Verification  10/02/2020 03/29/2023  
Blended Retirement System (BRS) Opt-In Eligible Accessions and Process (Post January 1, 2019)   06/10/2019 N/A
Blended Retirement System (BRS) - Information (BRS Overview and calculator demo)   03/08/2018 03/08/2018
Coast Guard Civilian DA Self-Service   04/17/2023 10/17/2018
Digitally Signing a PDF (Electronic Signature)   06/13/2022  
Digitally Signing Documents from Direct Access   03/30/2020  
Direct Deposit 02/12/2015 04/06/2023update 02/07/2018
Email Addresses 10/24/2014 03/30/2023 04/12/2018
Emergency Contacts 12/04/2014 03/29/2023 06/20/2018
Enlisted Evaluation Reports   5/11/2023  
Employee Review Summary 01/01/2015 04/05/2023update 11/07/2018
eRésumé (PCS) 11/04/2020 04/20/2023 04/23/2018
Ethnic Groups 12/04/2014 03/29/2023  
My Religion - self service   04/20/2023  
Federal Tax Elections 04/02/2020 03/30/2023 04/10/2018
Functional Roles: See Requesting, Recertifying, Removing, and Withdrawing User Roles and Functions, below      
Government Travel Charge Card 07/18/2019 03/30/2023 07/25/2019
State Tax Elections 04/02/2020 04/02/2020 04/10/2018
Home Address, Mailing Address, and Thrift Savings Plan Mailing Address 02/09/2015 04/05/2023 10/17/2018
My Airport Terminal N/A 04/05/2023 06/27/2018
(2 min)
My Assignments Endorsements 12/04/2014 03/30/2023 08/07/2019
My eResume Report 12/04/2014 03/29/2023 11/06/2018
My Member Info (View My Awards, Training, Education, and Competencies) 12/04/2014 04/06/2023update 04/12/2018
My Panel Submissions (e.g. CWO appointment, Command Screening, and, other boards and panels) 12/07/2020 03/30/2023 08/07/2019
Password Initial Setup, Changing, Reset, and Forgotten Password Procedure 08/29/2017 04/17/2023  
Phone Numbers 10/26/2014

04/05/2023update

05/02/2018

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 

 

  06/29/2022

Apply for Mobilization Opportunities:

Requesting, Removing, and Withdrawing User Roles and Functions 08/10/2022 03/02/2023 06/20/2018
Recertifying User Roles 08/10/2022

09/10/2022

06/20/2018
Servicemembers' Group Life Insurance Online Enrollment System (SOES) 12/08/2021 12/08/2021  
Thrift Savings Plan (TSP) 12/07/2020 04/05/2023 02/11/2019
Understanding the Payslip Leave Summary   12/14/2022updated N/A
View My Dependent Information 02/23/2018 04/19/2023updated 05/15/18
View My PaySlip 01/22/2016 04/05/2023 02/14/2018
(7 min)
View My Open Debts   04/14/2023 New  
View My CWO Personal Data Extract 02/12/2016 04/05/2023updated 06/21/2018
View My CWO Profile Letter 02/12/2016 04/05/2023updated 06/20/2018
View My SWE Personal Data Extract 02/12/2016 04/05/2023updated 04/17/2018
(12 min) 
View My SWE Profile Letter 02/12/2016 12/14/2022updated 02/14/2018
(7 min)
 
View/Print My Year End (TAX) Forms (W-2s and ACA Forms)

01/22/2016

04/05/2023update 11/07/2018
Year-End Tax Form Consent (Opting-out of Paper Copies)

10/02/2019

10/02/2019 10/15/2019

 

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Absence Request
Chargeable Absence Requests   10/27/2016 02/18/2022 Chargeable absence request - CMD/SPO  10/24/2018
Non-Chargeable Absence Requests     02/18/2022 Non-Chargeable absence request by Proxy 10/30/2018
How Correct or Delete Approved Non-Chargeable Absence Requests  10/18/2018
Delegate Approval Authority to Another Approver   10/27/2016 04/03/2023updated  
Blended Retirement System (BRS)
Checking a Member's BRS Enrollment Status   12/21/2017 05/11/2023 03/15/2018
COMMAND - APPROVING A SCHOOL REQUESTS
Approving A School Requests     03/24/2023  
Electronic Training Request (ETR)
Submitting an Electronic Training Request (ETR)   11/29/2016 11/02/2020 02/21/2019
Viewing and Printing Training Administration Orders     01/19/2022  
Enlisted Evaluation System (EES)
Enlisted Evaluation System (EES) Enlisted Evaluation Report
 

The EES Enlisted Evaluation Report Direct Access User Guide covers the following topics:

  1. Enlisted Evaluation Report – Supervisor Submission
  2. Enlisted Evaluation Report Endorsements
  3. Enlisted Evaluation Report Approval
  4. Member Counseling Report (printing)
  PSC Web Page 04/06/2023  
eResume & Panel Submissions (Postgraduate/Advanced Education)
Endorsing Panel Submissions and PCS eResumes  

07/07/2016(eResume)

03/24/2016(Postgraduate/Advanced Education Endorsements)

04/06/2023  
PCS eResume Command Endorsement     04/18/2023  
Postgraduate/Advanced Education Overview     04/12/2023  
Government Travel Charge Card (GTCC)
Travel Charge Card Command / Area Coordinators   11/29/2016 04/17/2023 (PPC P&D Provided Guide)

10/23/2010 (PSC-BOPS Provided Guide)
07/11/2019
 Mobilization

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 

Reserve Mobilization Orders    06/29/2022 Apply for Mobilization Opportunities:
Endorsing/Approving Mobilization Volunteer Opportunities


 
Reserve Mobilization Orders    08/23/2022Updated

Endorsing a Request

 

Postgraduate/Advanced Education
Postgraduate/Advanced Education Endorsements   03/24/2016 07/03/2019  
Reserve Specific

Annual Screening Questionnaire (ASQ) Command

Also see: Standard Occupational Code Listing File in Excel Format?(Spreadsheet listing SOC codes. Provided for easier searching).

Annual Screening Questionnaire 07/03/2015 10/05/2022 05/18/2018
Reserve Member Balances   07/03/2015 10/04/2022 02/21/2019
Reserve Orders Extract Report   07/03/2015 01/10/2022 02/21/2019 

Active Duty Orders (AD/ADT/ADOT/ADOS)

Also see: Summary of Reserve Orders Types (9/6/2018)

This is a new version of the guide for issuing reserve active duty orders. It provides procedures for entering cost information that is compliant with the new FSMS account system.

ADT Orders
ADHC Orders
ADOT Orders
ADOS Orders
07/03/2015 04/18/2023updated 10/23/2017
Generate a Manual DD-214     11/22/2022new  
Inactive Duty for Training (IDT) Drills

This guide covers the following topics:

  • Reserve Air Crew Flight Duty Pay New
  • Authorizing a Member-Scheduled IDT Drill
  • Scheduling IDT Drills for an Individual Member
  • Scheduling a Batch of IDT Drills
  • Deleting a Scheduled or Cancelled IDT Drill
  • Marking Individual IDT Drills Completed
  • Marking a Batch of IDT Drills Completed
  • Changing the Drill Status of IDT Drills
  • Correcting a Previously Paid IDT Drill
  • Canceling a Previously Paid IDT Drill
  • Resubmitting IDT Drills Previously Denied by the SPO
Reserve Member on IDT 07/03/2015 04/18/2023  Updated

IDT Drills - Schedule/Authorize Individual or Batch 07/31/2019

 

Reserve Member Status Change (View)   07/03/2015 03/30/2023 02/07/2018
Reserve Order Discrepancy Report     03/30/2023 02/06/2018
View Member Inactive Duty for Training (IDT) Drills   07/03/2015 03/30/2023 10/17/2018
Identifying Inactive Duty for Training (IDT) Drill Dates   07/03/2015 07/22/2022 10/17/2018
Inactive Duty for Training (IDT) Subsistence Allowance      02/19/2021 N/A
Understanding Reserve Pay Processing     12/07/2020

Understanding Reserve Pay Processing 10/28/2019

Also see:

Verifying a Delay in Pay for a Reservist
02/26/2019


Pay Calendars, Cuts, and Timing 03/01/2019

Reports/Queries
Absence Request Report (Last item in Chargeable Absence Requests guide)       11/29/2016 02/18/2022 03/11/2019
ADHOC Reports Request Procedure   07/03/2016 02/16/2022 ‎08‎/‎21‎/‎2018
Airport Terminal & Viewing Separation Orders   10/26/2014 04/13/2023 02/14/2019
BAH Dependency Verification Report (SPO or Unit P&A Office User Role Required to run this query)   10/02/2020 10/27/2020  
CG Dept Run   06/08/2021 04/10/2023 01/14/2020
Dependent Accountability Report   04/17/2017 04/20/2023 07/11/2019
Department Role Query   N/A 06/09/2021 03/20/2019
Leave Correction Report     02/18/2022  
Member All Duty Report   N/A 05/16/2023 N/A
Member Information Report   11/29/2016 04/10/2023 N/A
Member Weigh-In Report   10/21/2015 09/05/2019 07/16/2019
Net Pay Advice Report    09/02/2020 04/18/2023  
Payslips   N/A

Individual 04/18/2023

Batched 06/07/2022

Individual 08/13/2019
Positions at a Department   N/A 08/04/2022Updated N/A
Prior Unit History Report     04/18/2023  
Reserve Order Discrepancy Report     04/29/2022  02/06/2018
Scheduling a Query   07/03/2015 11/15/2022updated  
Unit Roster   09/21/2022 04/18/2023 07/11/2019
Servicewide Exam (SWE) / Enlisted advancements
Creating Advancement Certificates     04/18/2023 08/09/2018
Servicewide Exam PDE by Member   02/11/2016 04/18/2023 02/05/2019
Servicewide Exam PDEs by Department   02/11/2016 04/18/2023 08/13/2018
Servicewide Exam Profile Letters by Department   02/11/2016 04/18/2023 11/01/2018
Servicewide Exam Profile Letter by Member   02/11/2016 04/13/2023updated 11/01/2018
User Roles
Approving or Denying User Roles   08/10/2022 08/10/2022  
Removing User Roles   02/10/2022 12/10/2019  
Weight and Body Fat Standards Program
Member Weigh-In Data Entry   01/25/2016 04/01/2022 10/15/2019
Member Weigh-In Report   10/21/2015 11/14/2022updated  

 

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video Tutorial
Contracts Overview N/A 04/13/2018  
Contract Data - Reenlistments 01/24/2017 04/24/2023updated 05/06/2019
Contract Data - Extensions & Re-extensions 10/27/2015 04/24/2023 07/16/2019
Contract Data - Approving Contracts N/A 03/29/2023 05/06/2019
Contract Data - Change the Date of a Pending Contract N/A 03/29/2023  
Begin Extension/Re-Extension Reports 12/10/2014 03/04/2021 N/A
Begin Extension of Enlistment 10/27/2015 03/29/2023 07/16/2019
Begin Re-Extension of Enlistment 12/10/2014 03/29/2023 07/16/2019
Retained Beyond Normal Expiration of Enlistment 12/11/2014 03/29/2023  
Lump Sum Leave Sale Overview 01/07/2021 06/13/2019  
Active Duty 6th or 10th Anniversary Query 12/11/2014 07/22/2022Updated N/A
HIRE - CADET 12/18/2014 03/27/2023updated  
Hire - Cadet Initial Clothing Allowance (ICA) (Academy Cadet SPO Only)   01/11/2021  
HIRE - DCO or MARGRAD 12/18/2014 03/27/2023updated  
HIRE - OCS-IRR 12/16/2014 03/27/2023Updated  
HIRE - ROCI 12/18/2014 03/27/2023Updated  
HIRE Cape May RECRUIT (from CGRC) 12/18/2014 03/27/2023updated  
HIRE Reserve Depot 12/18/2014 03/27/2023updated  
REHIRE - Direct Commission Officer (DCO) 11/29/2016 03/27/2023Updated  
REHIRE - CADET 12/18/2014 03/27/2023updated  
REHIRE PRIOR SERVICE 03/17/2019 02/10/2023updated  
REHIRE-RESERVE 12/18/2014 02/10/2023updated  
REHIRE-Return to Service - Active Duty Reintegration   05/04/2023 New  
CG Exchange Allotment for Ditty Bag Bill. N/A 03/29/2023 02/21/2019
Montgomery GI Bill (MGIB) Enrollment or Decline 02/10/2016 03/28/2023 02/19/2019
Statement of Creditable Service (SOCS) - overview guide   04/13/2023  

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Advancing a Member 03/14/2022 03/29/2023 11/07/2018
Reducing a Member 03/14/2022 03/29/2023 11/07/2018
Adding a Designator 01/07/2015 03/29/2023updated 11/14/2018

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Process Map Knowledge
Base Entry
Procedure Guide (PDF) Video Tutorial 

Basic Allowance for Housing (BAH) Overview
BAH Without Dependents
BAH With Dependents
BAH Member-Married-to-Member
BAH Members in PCS Transit
BAH for Reserve Members
BAH Differential
BAH Partial
BAH Inadequate Quarters Rental Charge
BAH Codes
BAH/COLA Report SPO User Guide
BAH/COLA Report SPO Tutorial
DA Pay Processing: Inactive BAH Case

10/21/2019 Start/Stop/Correct/Approve BAH 04/03/2023New

Reserve AD BAH 04/07/2023

Enter BAH-TR for Recruit
training, OCS and Academy
Grads 04/07/2023

Starting BAH 06/28/2019

Starting BAH for Reserve Members 08/22/2019

Starting BAH-TR 05/01/2019

Correcting BAH 07/08/2019

Stopping BAH 07/08/2019

Starting BAH After PCS 07/08/2019

Correcting - Inserting a BAH Row 07/09/2019

Deleting/Approving/Deny/Corrections 07/09/2019

Basic Allowance for Subsistence (BAS) (starts automatically)   11/14/2019 N/A N/A
BAS Type II
 

 

  04/04/2023 N/A
Cadet Initial Clothing Allowance (ICA) (Academy Cadet SPO Only)     04/07/2023  
Clothing Allowance - Civilian (CCA) Civilian Clothing Allowance 09/26/2019 Processing CCA  03/20/2023 10/31/2018
Clothing Allowance - Supplementary (SUPP CMA) Enlisted Supplementary Clothing Allowance 06/12/2020 Processing SUPP CMA  04/04/2023 11/14/2018
Cost of Living Allowance (COLA) - Continental US (CONUS COLA)

 
Continental United States (CONUS) Cost of Living Allowance (COLA) 10/30/2014 Start CONUS
COLA 04/07/2023


Correcting CONUS COLA 10/02/2019
01/29/2019
Cost of Living Allowance (COLA) - Overseas (OUTCONUS COLA/Reduced OUTCONUS COLA)
 
Outside Continental United States (OCONUS) Cost of Living Allowance (COLA) 10/13/2022 Start/Stop/Correct/Approve OUTCONUS COLA 04/05/2023

Start 03/21/2019
Correct 03/21/2019
Delete 03/21/2019
Stop 03/21/2019
Approve/Confirm 03/21/2019

Cost of Living Allowance (COLA) - Unique Expenses   10/13/2022 N/A Input by PPC  
Combat SGLI Allowance Combat Servicemembers Group Life Insurance (SGLI) 07/16/2019 Starting Combat SGLI Offset 04/13/2023

Stopping Combat SGLI Offset 04/13/2023
Starting (10/17/2018) and 
Stopping (07/30/2019) SGLI Offset 
Combat Tax Exclusion Combat Tax Exclusion 09/29/2017 Start, Stop, Delete 04/03/2023 Start CTE 11/7/2018
Stop CTE 11/7/2018
Approve/Deny CTE 11/7/2018
Delete CTE 11/7/2018
 
Direct Deposit (Establish or Change)   09/23/2017 03/10/2022 10/31/2018
CG Standard Meal Rate (CGSMR) Refund / Refund for Missed Meals (RMM) Coast Guard Standard Meal Rate (CGSMR) and Refund of Missed Meals (RMM)  11/14/2019

Enter RMM 04/07/2023

CorrectDelete, or Stop 06/16/2022

CGSMR Batch Process (start/stop SMR for multiple members) 09/02/2021

Entering RMM 02/26/2019
Element Assignment by Payee (EABP)   07/01/2019 04/10/2023Updated  
Family Separation Allowance (FSA) Family Separation Allowance (FSA) 01/05/2015 Start FSA 04/04/2023

CorrectDelete, or Stop 06/16/2022
 
Family Separation Housing Allowance (FSH)   06/17/2021 Start 04/04/2023  
Move In Housing Allowance   12/23/2014 04/04/2023

Starting 10/17/2019

Correcting 10/17/2019

Deleting 10/17/2019

Officer Uniform Allowance Officer Uniform Allowance 01/15/2015 04/04/2023new 01/29/2019
One Time Positive Input (OTPI)   07/01/2019 04/05/2023 07/25/2019

Overseas Housing Allowance (OHA)

See OHA tables for rates.

Overseas Housing Allowance (OHA) 10/21/2019

Start 04/05/2023

Stop 04/12/2023

Correcting 04/05/2023

Start 10/09/2019

Stop (departing area) 09/11/2019

Stop (assigned government quarters) 09/18/2019

Pay Corrections Action Request   09/25/2019 07/15/2021 11/29/2018
Pay Calculations Results     04/07/2023 07/26/2019
Payroll Tax Deferral   09/04/2020 12/18/2020  
Personal Money Allowance (PMA) (Now starts automatically upon PCS reporting) Personal Money Allowance  01/15/2015 N/A  

Also see:

 

Topic Process Map Procedure Guide (PDF) Tutorial
Viewing a Member's Leave Balance   04/13/2023updated 10/31/2018
Leave and Other Approved Absences SEPARATIONS
Leave

Chargeable Absences 04/03/2023

Non-Chargeable Absences 04/19/2023 Updated

How Correct or Delete Approved Absence Requests 10/17/2018

Chargeable absence request - CMD/SPO  10/24/2018

Non-Chargeable absence request by Proxy 10/30/2018

Chargeable absence request by Proxy 10/30/2018

How Correct or Delete Approved Non-Chargeable Absence Requests  10/18/2018

How to Correct or Delete Approved Chargeable Absence requests  ‎10‎/‎22‎/‎2018.

Reviewing and Auditing Leave   04/07/2023  
Leave Correction Report   How to run the leave report to
ID corrected or deleted entries 02/18/2022
 

General Absences

  General Absences 04/04/2023  
Understanding the Payslip Leave Summary   02/26/2019 N/A

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Process Map Knowledge
Base Entry
Procedure Guide (PDF) Video Tutorial 

Advances ( Pay, BAH, or OHA)

 

0713/2017 04/07/2023  07/11/2019
Advances - Change Liquidation Schedule   12/172014 04/03/2023updated 11/20/2018
Advances - Identifying the Remaining Balance of an Advance     04/13/2023updated 11/20/2018

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Disciplinary Actions 08/06/2019 04/05/2023Updated

Also see: 

SpreadsheetDefense Incident-Based Reporting System (DIBRS).
Cross Reference to 2019 Manual for Courts-Martial

 

1. Entering 08/28/2019
2. Approve or Deny  08/28/2019 
3. Adding a Step 08/29/2019
4. Report 01/14/2020

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Process Map Knowledge
Base Entry
Procedure Guide (PDF) Video Tutorial 
Action Request Report and Viewing Pay Transactions by Member     04/10/2023  
Assignment Incentive Pay - Cutters Undergoing Maintenance Periods (AIP-CMP)   10/21/2022 03/31/2023 Updated  
Assignment Incentive Pay - Pre-commissioning Cutter Crews (AIP-PCC)   10/21/2022 03/31/2023 Updated  
Assignment Incentive Pay - Remote & Austere Conditions (AIP-RAC)   10/21/2022 03/31/2023  Updated  

Assignment Pay (AP)
 

Specialty Duty and Assignment Pay (SDP/AP) 09/27/2022

Starting Assignment Pay 04/13/2023
 

10/17/2019
Aviation Incentive Pay (AvIP) Aviation Incentive Pay (AvIP) 08/02/2019 04/04/2023 Establish Aviator/Start AvIP 02/11/2019

Suspend/Terminate/Delete AvIP 02/12/2019

Monthly to Month AvIP 02/12/2019
Bonuses - Viewing Bonuses and Their Payments     04/13/2023 08/07/2019

Career Sea Pay (CSP)
Five Level Table and TDY Entitlement Rules

Career Sea Pay 03/29/2021 03/31/2023
(covers starting, restarting,
stopping, and deleting neutral time.)
 

Career Sea Pay Premium (CSPP)

Note: If submitting a transaction out-of-range the SPO will submit the CSPP Start Date Calculator Spreadsheet via a trouble ticket to PPC customer care after approving the CSPP action request in Direct Access. Also, submit the CSPP Start Date Calculator Spreadsheet via a trouble ticket to PPC customer care if having trouble inputting or approving the transaction. 

Known Issue: Career Sea Pay Premium (CSPP) for TACLETs - SPOs must submit trouble tickets to have CSPP payout for CSPP-eligible TACLET members who go TDY to a ship.

Also see: CG-2036, Career Sea Pay Premium Worksheet

Career Sea Pay Premium 12/09/2020 04/05/2023  
Combat Tax Exclusion Combat Tax Exclusion 09/29/2017 Start, Stop, Delete 04/29/2020 Start CTE 11/7/2018
Stop CTE 11/7/2018
Approve/Deny CTE 11/7/2018
Delete CTE 11/7/2018
 
Direct Deposit (Establish or Change)   09/23/2017 04/03/2023Updated 10/31/2018
Element Assignment by Payee (EABP)   07/01/2019 04/03/2023updated  
Diving Duty Pay   01/14/2015 Start 04/13/2023updated

CorrectDelete, or Stop 06/16/2022
12/4/2018
Foreign Language Proficiency Pay (FLPP) Foreign Language Proficiency Pay (FLPP) 01/21/2015 Start 04/07/2023
CorrectDelete, or Stop 06/16/2022
07/16/2019

Hardship Duty Location Pay for Designated Areas (HDP-L(DA))

 

09/17/2019 Start 04/05/2023

CorrectDelete, or Stop 06/16/2022
 12/4/2018
Hardship Duty Pay - Restriction of Movement Due to COVID-19   12/15/2020

07/17/2020

a. Members may apply for HDP-ROM through their unit Personnel and Administration (P&A) office to their Servicing Personnel Office (SPO). Applications must be accompanied by the following documentation:


(1) Copy of order directing member into quarantine/isolation or restriction of movement. Such orders must include the beginning and ending dates of quarantine/isolation.New (Memo Order Template. MS Word file format)


(2) Statement from members that they are required to pay out-of-pocket for the cost of their lodging without full or partial reimbursement.NEw (Template for member's statement. Adobe PDF file format)


(3) Copy of the invoice for the quarters paid for out-of-pocket. Invoices or receipts for lodging with friends or family are not acceptable.


b. Unit P&A offices will review HDP-ROM applications for compliance with the conditions of eligibility and completeness and forward the applications to the unit’s SPO.


c. SPOs will submit HDP-ROM applications to PPC as a customer care ticket. Payment is authorized in arrears for the ordered ROM quarantine/isolation period.

 
Starting Hazardous Duty Pay This guide covers the following topics:    

Start 04/13/2023 Updated

CorrectDelete, or Stop 06/16/2022

 
  • Hazardous Duty Pay for Visit, Board, Search, and Seizure Boarding Teams (HAZPAY-VB)
Hazardous Duty Incentive Pay Visit Board Search Seizure 01/08/2015 Start 12/17/2018
  • Flight Deck Hazardous Duty Incentive Pay (HAZPAY-FD)
Flight Deck Hazardous Duty Incentive Pay 01/08/2015 Start 11/29/2018
  • Flight Duty Hazardous Duty Pay (HAZPAY) for Enlisted Members and Non-rated or Non-designated Officers
Hazardous Duty Incentive Pay (HDIP)  11/28/2022 Start 12/4/2018
  • High-Pressure Chamber Hazardous Duty Pay (HAZPAY-HP)
Diving Duty High-Pressure Chamber Hazardous Duty Pay   03/30/2017 Start 01/29/2019
Hostile Fire / Imminent Danger Pay Hostile Fire / Imminent Danger Pay 06/12/2020

Start 04/07/2023
CorrectDelete, or Stop 06/16/2022

Assistant Secretary of Defense Memo of 21 April 2020 provides a listing of re-designated imminent danger areas for purposes of payment of Imminent Danger Pay (IDP)

Assistant Secretary of Defense Memo of 04 June 2020 designates the land area of Saudi Arabia for imminent danger pay effective 14 September 2019.

 
One Time Positive Input (OTPI)   07/01/2019 04/05/2023 07/25/2019
Pay Corrections Action Request   09/25/2019 04/04/2023updated 11/29/2018
Pay Calculations Results     09/18/2020 07/26/2019
Payroll Tax Deferral   09/04/2020 12/18/2020  
Responsibility Pay Responsibility Pay  10/30/2019 Start 04/07/2023
Stop 04/07/2023

Start 04/29/2019
Stop 04/29/2019

Special Duty Pay (SDP)
 

Specialty Duty and Assignment Pay (SDP/AP) 09/27/2022 Start SDP 04/13/2023

 
 

Also see:

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Topic Process Model Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Allotments/Voluntary Deductions   05/28/2019 04/13/2023updated  
CG Standard Meal Rate (CGSMR)
(Auto-Starts & Stops for PCS reporting
and departing ESM/EUM units)
CGSMR and RMM 06/16/2022

Start 04/13/2023
 

CorrectDelete, or Stop 06/16/2022

CGSMR Batch Process (start/stop SMR for multiple members) 04/04/2023

Start 02/28/2019

Federal & State Tax Withholding

Also see:

  03/16/2021 04/05/2023  
Montgomery GI Bill Enrollment or Decline   02/10/2016 02/19/2019  
State Tax Withholding Exceptions SITW Exemption 04/13/2021 02/26/2021  
Identifying and Researching Overpayments or In-Service Debts     04/04/2023updated 09/21/2016
SPO/ PSI - View a Member's Open Debts     04/12/2023  New  
Understanding Tax Implications for In-Service Debts     11/29/2022updated  
How PPC Calculates Taxes on In-Service Debts      11/29/2022updated  
Repayment of Taxable In-Service Debt – Net repayment versus Gross repayment      11/29/2022updated  
Identifying SGLI, FSGLI AND TSGLI Arrears     03/29/2023updated  11/06/2018

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Airport Terminal   10/26/2014 03/15/2022 02/14/2019
PCS Orders in Awaiting $ (Funds) Status - Troubleshooting Guide     04/15/2022  

PCS Orders & Endorsements

Please note the new order notes which are mandatory for all overseas PCS transfers. The order notes posted on the PSC Overseas Screening Page (CG SharePoint Link, will open in a new tab) are required to be added to the orders of any member traveling to an OCONUS location.  

Career Sea Pay stops once a member departs on Resiliency Absence and there is no expectation for them to the departing unit upon the termination of Resiliency Absence Permissive Orders (see ALCOAST COMDT NOTE 034/21; COVID-19 Major Cutter Resiliency Absence Update).

Resiliency Absence (ICW PCS departure) will be authorized on the PCS order and listed in Delay En route section as "Compensatory Absence". The absence must be entered following any leave en route and prior to proceed or travel time. Entering the absence in this order will stop CSP/CST on the day of departure and stop CGSMR the day prior to departure.

1) Formal training

2) Leave INCONUS

3) Leave OCONUS

4) Compensatory Absence (14-day resiliency absence)

5) Proceed time

6) Travel time.

Complete and Approve PCS Orders 11/29/2016 04/06/2023Updated

07/22/2019
PCS Orders

07/23/2019 No Cost  PCS Orders

Amending or Cancelling  PCS Orders

Amend PCS Orders

Cancel Transfer Authorization or PCS Order Transaction

  04/06/2023Updated  
Approving PCS Orders     04/06/2023updated 05/07/2019

PCS Entitlements Auto Start-Stop

    06/22/2022updated  

Other Resources:

       

Also see:

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Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Active Duty
Summary of Reserve Orders Types     03/30/2023  
Reserve Orders Extract Report     01/10/2022 02/21/2019
Reserve Active Duty Orders Processing ADT
ADHC/MEDHOLD
ADOT
ADOS
Disciplinary
Mobilization
Demobilization
  03/29/2023Updated  
Starting BAH for Reserve Orders BAH - Reserve 09/07/2017 03/30/2023 10/17/2018
Cancelling Reserve Active Duty Orders     03/29/2023Updated 11/06/2018

Lump Sum Leave Sale Overview

If member has reserve AD orders of exactly 30 days, DA does not credit 2.5 days of leave, therefore the SPO will need to submit a ticket to PPC to manually credit. Also, if a member has back to back consecutive reserve AD orders, where each order is less than 30 days individually, but combined consecutively equal 30 days, the SPO will also need to submit a ticket for PPC to manually credit leave. 

Use the Leave Actions template (from https://www.dcms.uscg.mil/ppc/mas/#leaveaction) for submitting tickets.

Leave Reserve   02/09/2021  

Amend Reserve Active Duty Orders

    03/30/2023 11/01/2018
Generate a Manual DD-214     04/12/2023  
Inactive Duty for Training (IDT)
Approving / Denying  Inactive Duty for Training (IDT) Drills     03/30/2023updated 10/17/2018
Inactive Duty for Training (IDT) Subsistence Allowance   02/26/2015 02/19/2021 N/A
Identifying IDT Drill Dates     03/29/2023Updated 10/17/2018
Correcting or Cancelling Inactive Duty for Training (IDT) Drills (Part of Command User IDT Guide)     01/05/2021  
Viewing Inactive Duty for Training (IDT) Drills      01/08/2021  10/23/2017
Other
Annual Screening Questionnaire (ASQ) ASQ   03/29/2023updated  
Montgomery GI Bill Selected-Reserve (MGIB-SR) MGIB-SR 02/10/2016 03/30/2023 Record
Eligibility
02/05/2019


Terminate/
Suspend
02/06/2019


Reinstate/
Restore
02/06/2019

 
Reserve Order Discrepancy Report     04/29/2022 02/06/2018
Reserve Member Balances     10/04/2022updated 02/21/2019
Reserve Status Change     02/19/2021 02/07/2018
Identifying SGLI, FSGLI AND TSGLI Arrears     11/29/2022updated 09/20/2016
Electronic Based Distributed Learning (EBDL) Courses EBDL EBDL Courses Approved for Reserve Retirement Points 03/03/2022 Entering
11/1/2018


Removing
11/1/2018
Understanding Reserve Pay Processing     12/07/2020

Understanding Reserve Pay Processing 10/28/2019

Also see:

Verifying a
Delay in Pay
for a Reservist 02/26/2019


Pay
Calendars,
Cuts and
Timing

Also see:

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Separations Overview     11/14/2022updated  
Airport Terminal & Viewing Separation Orders Perform Pre-Separation Tasks 

Complete Separation Orders

Process Separation

Complete Member Separation

 

10/26/2017 03/15/2022  
Amending a Separation Order SEP Amend and Cancel Context Model   04/03/2023updated  
Approving Separation Orders Complete Separation Transaction 10/18/2022 04/06/2023updated  
Canceling a Separation Order SEP Amend and Cancel Context Model 12/12/2017 04/10/2023  

DD -214 Worksheet
(Also see Separations Flow to the DD-214)

See:

Process DD-214  10/15/2020

 

 

 
Death of a Member Death of Member (MBR) 12/12/2017 04/06/2023Updated  
Discharge - End of Enlistment Process Discharge 01/14/2018 04/06/2023Updated  
Discharge with Separation Request Process Discharge 04/03/2023 10/18/2022updated  
Discharge with Temporary Separation Request Process Discharge 04/03/2023

12/21/2022updated

 
RELAD - AD to SELRES or IRR Process Release from Active Duty (RELAD) 04/23/2019 04/03/2023updated  
RELAD with Sep Request - AD Officers and Members on EAD Process Release from Active Duty (RELAD) 04/23/2019 04/03/2023updated  
RELAD AD to ISL (TEMPSEP) Process Release from Active Duty (RELAD) 04/23/2019 04/03/2023Updated  
Lump-Sum Leave Sale Overview Leave Context Model   04/10/2023  
Moving Mbr from SELRES-IRR to RET-2     04/03/2023  
Resuming Retirement for a Recalled Retired (Ret-1) Member     04/10/2023  
Retirement Orders Process Retirement 01/14/2017 04/03/2023updated  
Separation Reports   12/12/2015 04/03/2023  
Separations Flow to the DD-214   10/15/2020 04/03/2023  

Also see:

 

Topic Procedure
Guide (PDF)
Video
Tutorial
Coast Guard Standard Meal Rate (CGSMR) Programming Challenges 07/16/2019  
DA Pay Processing - Example BAH Case 04/12/2023  
Officer Integration (NP500 Add-On) 08/29/2019 09/16/2019
Paycut Roster 12/17/2020  
Payee Warnings Report 04/12/2023  
Researching Basics for Pay and Pay Corrections 01/06/2021  
Researching Pay Cases - Revised Calendars 01/14/2021  
Suspicious Amount-Net Pay Difference  Greater Than $500
(NP500 Report)
04/12/2023Updated 08/13/2018

Also see:

User guides for the Surge Staffing/Mobilization System can be found on our SharePoint site (CAC Logon is required for access). Note: You must be on a CG Workstation, VDI, or VPN to access the these guides. The system will not allow downloads with just a CAC logon. 

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon.

Topic Procedure
Guide (PDF)
Video
Tutorial
Electronic Training Request (ETR)/Training Administration System (TAS)
Accessing the Course Waiting List (TRACENs) 4/5/2023Updated  
Adding a Person of Interest External Trainee 4/5/2023  
Adding Updating Additional Training 4/5/2023 10/15/2019
Adding Updating Test Results 4/5/2023  
Submitting an Electronic Training Request (ETR) 4/5/2023 Updated  
Viewing a Training Summary 4/5/2023  
Viewing and Printing Training Administration Orders 4/5/2023  
View Training Course Waiting List  4/5/2023  07/12/2018

 

All links in this section require access to the CG SharePoint Online (CAC logon required):

Access

Note: You must be on a CG Workstation, VDI, or VPN to access the Knowledge Base. It will not display properly with just a CAC logon..

Only Coast Guard personnel assigned duties in one of the 8 respective areas identified below can be granted access to the system (Click the links to view maps for each of the WIMS processes). WIMS access is granted via Functional Roles requests. All requests must be routed to CDR Sarah Garrett, Work-Life Division Deputy, for review and approval. 

  1. Family Advocacy Process Map
  2. Special Needs Process Map
  3. Substance Abuse Process Map
  4. Sexual Assault Process Map
  5. Critical Incident Stress Mgmt Process Map
  6. Employee Assistance Process Map
  7. Workplace Violence & Threatening Behavior Process Map
  8. Victim Witness Process Map

Procedures

Guides applicable to ALL Work-Life Programs:

WIMS User Guides by Program:

All WIMS User Guides (all files from this page combined into a single file)

Guide Updates & Known Issues

This is a running list of known issues and procedural highlights for the past few months. Items will be updated when resolved.

  Updated  Direct Access guides are being updated daily.  Check back often they are being posted as they are completed for the recent DA upgrade.

May:

April: