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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Fax

(785) 339-3780

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX

Feedback button Portal Login

customer care Blended Retirement System Information
MilConnect

Procedures & Development (P&D) Branch

Direct Access Process Maps, User Guides, Tutorials and Webinar Recordings

Links to Process Maps and  Knowledge Base entries will take you to the CG Portal (CAC login required). Process Maps and User Guides are in Adobe Acrobat (PDF) file format and will open in a new window.  Visit the Human Capital Management Military Human Resource Business Process Standardization (MHR-BPS) Publishing Site on the CG Portal to learn about Context Models and Process Models. You can also review this presentation on HCMS Modeling Elements to learn more.

Direct Access Logon PageSign into Direct Access

Compressed Archives for Deployable Units: If you are assigned to a deployable unit and would like to take our guides with you, send us an e-mail. List the guide categories  you need (e.g. Travel - PCS, Direct - Access Self Service, etc.). We'll create a "zip" file of the guides requested and e-mail you a link so you can download the guides before you deploy. Send requests to PPC (P&D) (PPC-PF-PD@uscg.mil).

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Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
DXR - Reserve Orders Authorization   06/19/2018  
Reserve Orders Extract Report   07/06/2018  

 

 

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Enlisted Employee Review 12/30/2015 12/20/2016  

 

 

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
EES Enlisted Evaluation Report Direct Access User Guide covers the following topics:
  1. Enlisted Evaluation Report – Supervisor Submission
  2. Enlisted Evaluation Report Endorsements
  3. Enlisted Evaluation Report Approval
  4. Member Counseling Report (printing)
  5. Self Service Member – View Completed Enlisted Evaluation Reports
PSC Web Page 08/29/2018Updated

 

 

Topic Process Map Knowledge Base Entry Procedure Guide (PDF)
Competencies   12/05/2014 09/07/2018updated
Honors & Awards   12/05/2014 05/03/2018
Education   When a member completes a course of study (college degree, GED, etc.), the member shall forward the official education transcript showing degree completion to FORCECOM for validation and data entry. Visit FORCECOM's website http://www.forcecom.uscg.mil/Our-Organization/FORCECOM-UNITS/ETQC/Voluntary-Education/Active-Duty/ then click on Adding a degree to Direct Access" link for specific procedures.
CGI/CGA User Guide - 02/03/2016
Electronic Based Distributed Learning (EBDL) Courses Effect EBDL System EBDL Courses Approved for Reserve Retirement Points 09/18/2018updated
Languages   01/21/2015 09/11/2018updated
Licenses and Certifications   12/05/2014 09/14/2018updated
Memberships   12/05/2014 09/17/2018updated
Test Results   06/08/2016
Note: Types of test results inculde; ASVAB, AFQT, SAT, ACT, GRE, GMAT, LSAT, and BPMC.
06/27/2018
Training   Note: Currently only courses that are managed by sessions (courses managed by TQC and "A" Schools) can be entered in DA. Courses like the Airman Leadership School, Pre-Separation Counseling, ICS Courses, etc., cannot be entered in DA 9.1. If not entering a course impacts SWE eligibility (e.g. Airman Leadership School), submit a trouble ticket requesting a waiver for the SWE. All others, please retain the paperwork. We are working with CG-1 and CG-631 to have this functionality built into DA. We will let everyone know when it is available in DA. 06/27/2018
Member Weigh-In Data   10/27/2015 09/20/2018updated
Member Weigh-In Report   10/21/2015 09/20/2018updated
Viewing an Officer Specialty Code     09/20/2018updated

 

 

Topic Knowledge Base Entry Procedure Guide (PDF) Video Tutorial
Address (Home, Mailing & Home or Record) 02/19/2015 08/30/2018  
Change of Name 01/13/2015 08/30/2018  
Correction of SSN or Date of Birth 01/13/2015 08/30/2018  
Citizenship / Passport Data 01/13/2015 08/30/2018  
Diversity Data 01/13/2015 08/30/2018  
E-Mail Address 12/17/2014 08/30/2018  
Marital Status 01/13/2015 08/30/2018  
Dependent Information 01/21/2015 10/25/2018updated  
Divorce, Annulment or Death of a Dependent
01/21/2015 10/01/2018updated  
Questionable Dependent / PPC Legal Approval 01/21/2015 03/15/2018  
BAH/Dependency Data / Emergency Contact Data Form Print Procedure* 10/13/2015 10/17/2018updated  12/4/2018New
Urinalysis Report 01/15/2015 08/30/2018Updated  
Understanding Job Data   11/15/2018updated 12/22/2017

(*) BAH Dependency Data Form - Delayed Processing - Changes you make in Personal Information/Dependent Information WILL NOT IMMEDIATELY APPEAR ON THE BAH DEPENDENCY DATA FORM. The form relies on an update process that runs daily at 0500 (EST) to pull data from for the form. Wait until after 0500 (EST) or until the next day before attempting to print the form. Includes procedures for printing by member employee ID and batch printing by department ID (SPO or unit).

 


 

Visit our PHS Officer Corps Direct Access User Guides page for PHS specific guides.

 

 

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Absence Request Report
11/29/2016
09/18/2018updated 08/20/2018
Active Duty 6th or 10th Anniversary Query 12/11/2014 08/28/2018  
Adhoc Report Request Procedure   07/16/2018 ‎08‎/‎21‎/‎2018
BAH/COLA Report   08/28/2018  
Department Role Query    07/26/2018  
Dependent Accountability Report 04/17/2017 07/25/2018  
CG Dept Run 03/18/2015 07/24/2018  
Begin Extension/Re-Extension Reports 12/10/2014 08/30/2018  

Electronically Imaged PDR (EI-PDR) via WebNow. Covers:

  1. WebNow Account Access and Deactivation
  2. SPO PDR Scanning and Verification Process
  3. Servicing Personnel Office – WebNow User Guide
  09/20/2017  
Identifying Inactive Duty for Training (IDT) Dates   09/04/2018Updated 08/02/2016
JUMPS Data Repository (JDR)   05/08/2017  
Leave Correction Report   07/02/2018  
Member All Duty Report   07/26/2018  
Member Information Report 11/29/2016 07/26/2018  
Member Weigh In Report 10/21/2015 09/20/2018updated  
Obligated Service Report
  04/25/2018  
Payroll Verification Report- by SPO 02/20/2018  02/20/2018  
Payroll Verification Report- by EMPLID
02/20/2018 02/20/2018 02/28/2018
Positions at a Department   07/26/2018  
Reserve Order Discrepancy Report
  07/06/2018 02/06/2018
Reserve Member Balances   07/06/2018
Reserve Orders Extract Report   07/06/2018  
Suspicious Amount-Net Pay Difference  Greater Than $500
(NP500 Report)
  10/19/2018updated 08/13/2018
Unit Roster 03/18/2015 07/30/2018  
Urinalysis Report 02/20/2015 08/30/2018  
View Member Inactive Duty for Training (IDT) Drills   08/29/2018 10/17/2018
Viewing  Pay Transactions by Member   08/30/2018  

 

Can't open .XML files?

​DA outputs some reports in extensible markup language format, these files have the .XML suffix. Windows 10 on the standard workstation doesn't have a default viewer for .XML files. To open an .XML file in Windows 10, use MS Excel. Save the file to your desktop, open MS Excel, select "Open", then "Browse", then "Desktop", and select the .XML file previously saved to the Desktop.

The following guides and tutorials will help familiarize you with software applications in Direct  Access Self Service:

Topic Procedure
Guide (PDF)
Video
Tutorial
Initial Direct Access Sign On - Logon for the first time and change your password, add your email address and setup the forgotten password reset feature 07/25/2018 08/06/2018
Allotments - Start, Stop, or Change Allotments 07/23/2018  
Mailing Address - View or Change Mailing Address 07/23/2018 07/23/2018
Phone Numbers - View, Add or Delete My Phone Numbers 07/23/2018 07/19/2018
Email Address -  View, Add, or Delete My Email Address
07/23/2018 08/06/2018
Final Pay - View Final Pay Beneficiaries  0723/2018
08/01/2018
Pay Delivery -  Make changes to your direct deposit information 07/23/2018  
Password Reset - Change Password / Use Forgot Password (Part of Initial Logon Guide) 07/25/2018 08/06/2018
Tax Withholding - Change your Federal and/or State Income Tax Withholding  07/23/2018  
Tax Statements - View, print or save your IRS Form 1099R/1095 07/25/2018 08/06/2018
Pay Slips - View, print or save your Pay Slip/Retiree Account Statement  0725/2018 08/01/2018 
Pay Slip Mailings and Newsletter Mailings - Elect to discontinue receiving Pay Slips or Newsletters by mail  07/23/2018 08/01/2018 

 

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Absence Request
Chargeable Absence Requests   10/27/2016 09/18/2018updated Chargeable absence request - CMD/SPO  10/24/2018new
Non-Chargeable Absence Requests     09/18/2018new  
Delegate Approval Authority to Another Approver   10/27/2016 07/02/2018updated  
Blended Retirement System (BRS)
Checking a Member's BRS Enrollment Status   12/21/2017 08/13/2018updated 03/15/2018
Electronic Training Request (ETR)
Submitting an Electronic Training Request (ETR)   11/29/2016 06/27/2018updated  
Viewing and Printing Training Administration Orders     06/27/2018updated  
Enlisted Evaluation System (EES)
Enlisted Evaluation System (EES) Enlisted Evaluation Report

The EES Enlisted Evaluation Report Direct Access User Guide covers the following topics:

  1. Enlisted Evaluation Report – Supervisor Submission
  2. Enlisted Evaluation Report Endorsements
  3. Enlisted Evaluation Report Approval
  4. Member Counseling Report (printing)
  5. Self Service Member – View Completed Enlisted Evaluation Reports
  PSC Web Page 08/29/2018Updated
eResume
Endorsement of a PCS eResume   07/07/2016 07/02/2018updated  
Government Travel Charge Card (GTCC)
Travel Charge Card Command / Area Coordinators   11/29/2016 09/21/2018 (PPC P&D Provided Guide)updated

10/23/2010 (PSC-BOPS Provided Guide)
 
 Mobilization

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 

Reserve Mobilization Orders    10/17/2018updated Apply for Mobilization Opportunities:
Endorsing/Approving Mobilization Volunteer Opportunities



Reserve Mobilization Orders    10/17/2018updated

Endorsing a Request

 

Postgraduate/Advanced Education
Postgraduate/Advanced Education Endorsements   03/24/2016 06/12/2018updated  
Reserve Specific
Annual Screening Questionnaire (ASQ) Command Annual Screening Questionnaire 07/03/2015 07/02/2018updated 05/18/2018New
Reserve Member Balances   07/03/2015 07/06/2018Updated
Reserve Orders Extract Report   07/03/2015 07/06/2018Updated  
Active Duty Orders (AD/ADT/ADOT/ADOS)

Also see: Summary of Reserve Orders Types (9/6/2018)
ADT Orders
ADHC Orders
ADOT Orders
ADOS Orders
07/03/2015 08/09/2018updated 10/23/2017
Title 14 Contingency Active Duty Orders
    10/18/2017new
10/17/2018new
Inactive Duty for Training (IDT) Drills

The Reserve Inactive Duty for Training (IDT) Drills User Guide covers these topics:

  • Authorizing a Member-Scheduled IDT Drill
  • Scheduling IDT Drills for an Individual Member
  • Scheduling a Batch of IDT Drills
  • Deleting a Scheduled or Cancelled IDT Drill
  • Marking Individual IDT Drills Completed
  • Marking a Batch of IDT Drills Completed
  • Changing the Drill Status of IDT Drills
  • Correcting a Previously Paid IDT Drill
  • Cancelling a Previously Paid IDT Drill
  • Resubmitting IDT Drills Previously Denied by the SPO
Reserve Member on IDT 07/03/2015
09/04/2018new

IDT Drills - Schedule/Authorize 11/19/2018new
IDT Drills - Complete/Deny 11/19/2018new
IDT Drills - Correct/Cancel 11/19/2018new
IDT Drills - Change11/19/2018new
IDT Drills - Resubmit11/19/2018new

Reserve Member Status Change (View)   07/03/2015 07/12/2018updated 02/07/2018
Reserve Order Discrepancy Report
    07/06/2018Updated
02/06/2018
View Member Inactive Duty for Training (IDT) Drills   07/03/2015 08/29/2018updated 10/17/2018updated
Identifying Inactive Duty for Training (IDT) Drill Dates   07/03/2015 10/17/2018Updated 10/17/2018updated
Inactive Duty for Training (IDT) Subsistence Allowance      09/04/2018Updated  
Montgomery GI Bill Selected-Reserve (MGIB-SR) Effect MGIB-SR  12/17/2014 08/09/2018updated  
Understanding Reserve Pay Processing     08/29/2018Updated  
Reports/Queries
Absence Request Report
  11/29/2016
09/18/2018updated 08/20/2018updated
ADHOC Reports Request Procedure   07/03/2016 07/16/2018New ‎08‎/‎21‎/‎2018New
Airport Terminal   10/26/2014 07/24/2018updated  
CG Dept Run   03/18/2015 07/24/2018updated  
Dependent Accountability Report   04/17/2017 07/25/2018updated  
Department Role Query   N/A 07/26/2018updated  
Leave Correction Report     07/02/2018updated  
Member All Duty Report   N/A 07/26/2018updated 10/23/2017
Member Information Report   11/29/2016 07/26/2018updated  
Member Weigh In Report   10/21/2015 09/20/2018updated  
Net Pay Advice Report Request Procedure   11/30/2015 N/A See ADHOC
Requests Guide
 
Positions at a Department   N/A 07/26/2018updated  
Reserve Order Discrepancy Report
    07/06/2018Updated  02/06/2018
Scheduling a Query   07/03/2015 07/30/2018Updated  
Unit Roster   03/18/2015 07/30/2018Updated  
Servicewide Exam (SWE) / Enlisted advancements
Creating Advancement Certificates     08/16/2018updated 08/09/2018
Servicewide Exam PDE by Member   02/11/2016 10/17/2018updated 08/13/2018
Servicewide Exam PDEs by Department   02/11/2016 10/17/2018updated 08/13/2018
Servicewide Exam Profile Letters by Department   02/11/2016 10/17/2018updated 11/01/2018new
Servicewide Exam Profile Letter by Member   02/11/2016 10/17/2018updated 11/01/2018new
User Roles
Approving or Denying User Roles   11/01/2018 08/22/2018updated
Removing User Roles   11/01/2018
08/22/2018updated
 
Weight and Body Fat Standards Program
Member Weigh In Data Entry   01/25/2016 09/20/2018updated  
Member Weigh In Report   10/21/2015 09/20/2018updated  

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Add a Shortcut to Favorites   06/15/2018 07/11/2018  
Clearing Cookies and SSL Slate in Direct Access 01/19/2017 01/20/2017 05/07/2018
Absence Request (Chargeable)  09/21/2016 09/18/2018updated 10/23/2018new
Absence Requests (Non-Chargeable)     09/14/2018new 10/25/2018new
Allotments/Voluntary Deductions 03/09/2018 06/06/2018 06/07/2018
Blended Retirement System (BRS) Brief       04/10/2018
Blended Retirement System (BRS) - Information (BRS Overview and calculator demo)
03/08/2018 03/08/2018
Blended Retirement System (BRS) - Opt-In 12/21/2017 02/20/2018
FAQs 02/20/2018
02/21/2018
Blended Retirement System (BRS) - Check Status of Opt-In Request 12/21/2017 11/28/2017 03/19/2018
Coast Guard Civilian DA Self-Service     10/17/2018new
10/17/2018new
Direct Deposit 02/12/2015 09/28/2018updated 02/07/2018
Email Addresses 10/24/2014 03/29/2016 04/12/2018
Emergency Contacts 12/04/2014 06/12/2018 06/20/2018
Employee Review Summary 01/01/2015 10/17/2018updated 11/07/2018updated
eResume (PCS) 10/21/2014 03/06/2018 04/23/2018
Ethnic Groups 12/04/2014 06/12/2018 06/13/2018
Federal Tax Elections 12/16/2014 09/28/2018updated 04/10/2018
Forgotten Password Reset 08/29/2017 07/12/2018
Government Travel Charge Card 01/22/2016 09/28/2018updated 04/13/2018
State Tax Elections Effect State Withholding Exemption 02/24/2016 10/01/2018updated 04/10/2018
Home Address, Mailing Address, and Thrift Savings Plan Mailing Address 02/09/2015 11/05/2018updated 10/17/2018updated
My Assignments Endorsements 12/04/2014 06/14/2018
My eResume Report 12/04/2014 10/17/2018updated 11/06/2018updated
My Member Info (View My Awards, Training, Education, and Competencies) 12/04/2014 09/28/2018updated 04/12/2018
Postgraduate/Advanced Education Applications (e.g. CWO appointment, Command Screening, and, other boards and panels) 10/13/2016 06/12/2018
Password Change and Reset Setup 08/29/2017 07/12//2018updated
Phone Numbers 10/26/2014 09/28/2018updated 05/02/2018

Requesting Mobilization Volunteer Opportunities (Member Self-Service)

 

Reserve Mobilization Orders 10/02/2018updated

Apply for Mobilization Opportunities:

Requesting New User Roles (also see "Withdrawing a User Roles Request", below) 09/29/2017 06/18/2018 06/20/2018
Recertifying User Roles 07/25/2017
06/12/2018 06/20/2018
Servicemembers' Group Life Insurance Online Enrollment System (SOES)   09/26/2018new
09/26/2018new
09/26/2018new
Thrift Savings Plan (TSP) 12/21/2017 09/26/2018updated 05/02/2018

Also see: TSP "Webinar" Recordings (June & August 2018)  

Understanding the Payslip Leave Summary 06/11/2018
View My Dependent Information 02/23/2018 02/26/2018 05/15/18
View My PaySlip 01/22/2016 10/17/2018updated 02/14/2018
(7 min)
View My Airport Terminal Orders 02/05/2015 06/20/2018 06/27/2018
(2 min)
View My CWO Personal Data Extract 02/12/2016 06/20/2018 06/21/2018
View My CWO Profile Letter 02/12/2016 01/29/2018 06/20/2018
View My SWE Personal Data Extract 02/12/2016 01/29/2018 04/17/2018
(12 min) 
View My SWE Profile Letter 02/12/2016 02/07/2018 02/14/2018
(7 min)
 
View/Print My Year End (TAX) Forms (W-2s and ACA Forms)

01/22/2016

10/17/2018updated 11/07/2018updated
Withdrawing a User Roles Request 07/25/2017 07/05/2018

New Reserve Specific Self-Service User Guides:

Topic Name Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
All Duty Report 07/12/2018updated 08/01/2018updated
Annual Screening Questionnaire Annual Screening Questionnaire 12/04/2014 08/03/2018updated 10/24/2017
Inactive Duty for Training (IDT) (schedule, edit, or withdraw IDT requests) Reserve Member on IDT 08/09/2018updated 10/23/2017 (schedule)
05/15/2018 (withdraw/edit)
IDT Subsistence Allowance     09/04/2018Updated   
Montgomery GI Bill Selected-Reserve (MGIB-SR) Effect MGIB-SR 12/17/2014 07/18/2018updated 07/18/2018updated
My Reserve Orders Requests Reserve ADT Orders 08/13/2018updated 12/04/2017
My Reserve Drills  Reserve Member on IDT 07/12/2018updated 08/01/2018updated
View My Reserve Points Statement     07/12/2018updated
07/18/2018new
Understanding My Reserve Points Statement
11/06/2017

 

Topic Process Map Knowledge Base Entry Procedure Guide (PDF) Tutorial
Viewing a Member's Leave Balance     SPO - Viewing a Member's Leave Balance ( 11/20/2018)updated 10/31/2018new
Leave and Other Approved Absences SEPARATIONS
Leave
09/21/2016

Chargeable Absences   09/18/2018

Non-Chargeable Absences  10/17/2018

How Correct or Delete Approved Absence Requests 10/17/2018updated

Chargeable absence request - CMD/SPO  10/24/2018new

Non-Chargeable absence request by Proxy 10/30/2018new

Chargeable absence request by Proxy 10/30/2018new

How Correct or Delete Approved Non-Chargeable Absence Requests  10/18/2018

How to Correct or Delete Approved Chargeable Absence requests  ‎10‎/‎22‎/‎2018new.

Leave Correction Report     How to run the leave report to
ID corrected or deleted entries 07/02/2018
 

General Absences

  General Absences 9/6/2018  
Understanding the Payslip Leave Summary     06/11/2018  

 

 

Topic Knowledge
Base Entry
Procedure
Guide (PDF)
Video Tutorial
Contracts Overview   04/13/2018  
Contract Data - Reenlistments 01/24/2017 03/09/2018  
Contract Data - Extensions 10/27/2015 03/23/2017  
Contract Data - Re-Extensions 12/10/2014 03/18/2015  
Contract Data - Approving Contracts
03/09/2018   
Begin Extension/Re-Extension Reports 12/10/2014 08/30/2018Updated  
Begin Extension of Enlistment 10/27/2015    
Begin Re-Extension of Enlistment 12/10/2014    
Retained Beyond Normal Expiration of Enlistment 12/11/2014    
Lump Sum Leave Sale Overview   06/11/2018  
Active Duty 6th or 10th Anniversary Query 12/11/2014 08/28/2018Updated  
HIRE - CADET 12/18/2014 11/06/2018updated  
HIRE - MARGRAD 12/18/2014 12/06/2018updated  
HIRE - OCS-IRR 12/16/2014 12/06/2018updated  
HIRE - ROCI 12/18/2014 12/10/2018updated  
HIRE Cape May RECRUIT 12/18/2014 09/01/2017  
HIRE SELRES DEPOT 12/18/2014 09/06/2017  
HIRE - Direct Commission Officer (DCO) 12/14/2016 04/10/2018  
REHIRE - Direct Commission Officer (DCO) 11/29/2016 08/15/2017  
REHIRE - CADET 12/18/2014 11/20/2018updated
 
REHIRE PRIOR SERVICE 01/15/2015 09/13/2017  
REHIRE-RESERVE 12/18/2014 04/26/2018  
Recall Rehire   06/05/2018  
CG Exchange Allotment for Dity Bag Bill.   11/01/2017  
Montgomery GI Bill (MGIB) Enrollment or Decline 02/10/2016 09/13/2016  

 

Topic Process Map Knowledge
Base Entry
Procedure Guide (PDF) Video Tutorial 

Advances ( Pay, BAH, or OHA)

 

0713/2017 11/14/2018updated 11/20/2018New
Advances - Change Liquidation Schedule   12/172014 11/14/2018updated 11/20/2018New
Advances - Identifying Remaining Balance of an Advance   11/14/2018updated 11/20/2018New
Aviation Incentive Pay (AvIP) Aviation Career Incentive Pay (ACIP) 02/22/2018 09/11/2018updated  
Aviation Incentive Pay (AvIP) Change Request Procedure   03/23/016 03/23/2016  

Basic Allowance for Housing (BAH) Overview
BAH Without Dependents
BAH With Dependents
BAH Member-Married-to-Member
BAH Members in PCS Transit
BAH for Reserve Members
BAH Differential
BAH Partial
BAH Inadequate Quarters Rental Charge
BAH Codes
BAH/COLA Report SPO User GuideUpdated 8/28/2018


07/07/2016 Start BAH 09/13/2017

Reserve AD BAH 10/17/2018updated 

Stop BAH 09/13/2017

Approve BAH 11/01/2016

Delete BAH 09/13/2017 

Correcting BAH 09/13/2017

Enter
BAH-TR for Recruit
training, OCS and Academy
Grads 04/11/2016
 
Basic Allowance for Subsistence (BAS) (starts automatically)   01/13/2015 N/A  
Bonuses - Viewing Bonuses and Their Payments     05/01/2018  
Career Sea Pay (CSP)
New Five Level Table and TDY Entitlement Rules Effective 01 January 2017
Career Sea Pay 01/24/2017 11/20/2018updated
(covers starting, restarting,
stopping, and deleting neutral time.)
 
Career Sea Pay Premium (CSPP)

Note: After submitting and approving the CSPP action request in Direct Access, the SPO will submit the CSPP Start Date Calculator Spreadsheet via a trouble-ticket to PPC customer care. 
Career Sea Pay Premium 01/17/2018 01/25/2018  
Clothing Allowance - Civilian (CCA) Civilian Clothing Allowance 10/01/2014 Processing CCA  10/19/2018updated 10/31/2018new
Clothing Allowance - Supplementary (SUPP CMA) Enlisted Supplementary Clothing Allowance 10/01/2014 Processing SUPP CMA  10/29/2018updated 11/14/2018New
Cost of Living Allowance (COLA) - Continental US (CONUS COLA)


Continental United States (CONUS) Cost of Living Allowance (COLA) 10/30/2014 Start CONUS
COLA 09/13/2017

Correcting CONUS COLA 09/13/2017
 
Cost of Living Allowance (COLA) - Overseas (OUTCONUS COLA/Partial OUTCONUS COLA)

Outside Continental United States (OCONUS) Cost of Living Allowance (COLA) 07/02/2018 Start OUTCONUS
COLA 12/13/2018new guide


Correcting OUTCONUS COLA  3/26/2018

Stop OUTCONUS
COLA/Partial OUTCONUS COLA 08/31/2018Updated
 
Cost of Living Allowance (COLA) - Unique Expenses
02/02/2015 N/A Input by PPC  
Combat SGLI Allowance Combat Servicemembers Group Life Insurance (SGLI) 04/25/2016 Starting Combat SGLI Offset 10/31/2018new

Stopping Combat SGLI Offset 10/31/2018new
Starting (10/17/2018) and 
Stopping (10/17/2018) SGLI Offset 
Combat Tax Exclusion Combat Tax Exclusion 09/29/2017 Start, Stop, Delete 10/31/2018updated    
Start CTE 11/7/2018
Stop CTE 11/7/2018
Approve/Deny CTE 11/7/2018
Delete CTE 11/7/2018
new
Direct Deposit (Establish or Change)   09/23/2017 10/23/2018updated 10/31/2018new
CG Standard Meal Rate (CGSMR) Refund / Refund for Missed Meals (RMM) Coast Guard Standard Meal Rate (CGSMR) and Refund of Missed Meals (RMM)  11/17/2017
Enter RMM 10/02/2017

CorrectDelete, or Stop  10/19/2018updated
 
Diving Duty Pay   01/14/2015 Start 1/28/2018updated

Correct, Delete, or Stop  10/19/2018
 12/4/2018New
Family Separation Allowance (FSA)
Family Separation Allowance (FSA) 01/05/2015 Start FSA 08/30/2018Updated

Correct, Delete, or Stop  10/19/2018
 
Family Separation Housing Allowance (FSH)   02/20/2018 Start 02/18/2018  
Flight Deck Hazardous Duty Incentive Pay (HAZPAY-FD) Flight Deck Hazardous Duty Incentive Pay 01/08/2015 Start 11/28/2018updated

Correct, Delete, or Stop  10/19/2018
11/29/2018New
Flight Duty Hazardous Duty Pay (HAZPAY) for Enlisted Members
and Non-rated or Non-designated Officers
Hazardous Duty Incentive Pay (HDIP) 
01/08/2015 Start 11/29/2018updated

CorrectDelete, or Stop 10/19/2018
 12/4/2018New
Foreign Language Proficiency Pay (FLPP) Foreign Language Proficiency Pay (FLPP) 01/21/2015 Start 11/28/2018updated
Correct, Delete, or Stop 10/19/2018
 12/4/2018New

Hardship Duty Location Pay for Designated Areas (HDP-L(DA))

 

  10/16/2017 Start 11/29/2018updated

Correct, Delete, or Stop 10/19/2018
 12/4/2018New
Hazardous Duty Pay for Visit, Board, Search and Seizure Boarding Teams (HAZPAY-VB)
Hazardous Duty Incentive Pay Visit Board Search Seizure
01/08/2015
Start  11/30/2018updated

CorrectDelete, or Stop 10/19/2018
 
High-Pressure Chamber Hazardous Duty Pay (HAZPAY-HP) Diving Duty High-Pressure Chamber Hazardous Duty Pay 
 03/30/2017 Starting 12/10/2018updated

CorrectDelete, or Stop 10/19/2018
 
Hostile Fire / Imminent Danger Pay Hostile Fire / Imminent Danger Pay 01/15/2015 Start 10/17/2018updated

Correct, Delete, or Stop 10/19/2018
 
Move In Housing Allowance   12/23/2014 Start 12/13/2018updated  
Officer Uniform Allowance Officer Uniform Allowance 01/15/2015 12/10/2018Updated  
Overseas Housing Allowance (OHA) Overseas Housing Allowance (OHA) 12/14/2016 Start 12/10/2018Updated
Stop 06/30/2017
 
Pay Corrections Action Request     10/19/2018updated 11/29/2018New
Personal Money Allowance (PMA) (Now starts automatically upon PCS reporting) Personal Money Allowance  01/15/2015 N/A  
Responsibility Pay Responsibility Pay  01/15/2015 Start 04/25/2018 
Stop 04/25/2018 
 
Special Duty Pay (SDP)


See ACN 087/18 for FY19 enlisted assignments authorized SDP.
Specialty Duty Assignment Pay (SDAP) 10/19/2017 Start SDP 10/17/2018updated

Correct, Delete, or Stop 10/19/2018
Starting SDP 11/6/2018new
Viewing Pay Processing Shortcuts   01/28/2015 10/02/2017 10/11/2016
(15 min)
View Pay Transactions by Member     08/30/2018Updated  

 

Also see:

 

Topic Process Model Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Allotments/Voluntary Deductions   03/09/2018 05/15/2018Updated  
CG Standard Meal Rate (CGSMR)
(Auto-Starts & Stops for PCS reporting
and departing ESM/EUM units)
CGSMR and RMM 07/28/2017

Start 07/20/2017
Correct, Delete, or Stop 10/19/2018

 
Federal Tax Withholding   12/18/2016 12/12/2014  
Montgomery GI Bill Enrollment or Decline   02/10/2016 09/13/2016  
State Tax Withholding   12/18/2016 03/30/2017  
State Tax Withholding Exceptions SITW Exemption 01/31/2017 12/21/2017  
Servicemembers' Group Life Insurance (SGLI) SGLI / FSGLI 12/21/2017 12/04/2017 Completing SGLV-8286
Entering FSGLI Spousal Coverage Elections SGLI / FSGLI  12/21/2017 10/02/2017  
Identifying and Researching Overpayments or In-Service Debts     07/13/2017 09/21/2016
Understanding Tax Implications for In-Service Debts
    08/28/2018new
 
How PPC Calculates Taxes on In-Service Debts      08/28/2018new   
Repayment of Taxable In Service Debt – Net repayment versus Gross repayment      08/28/2018new
 
Identifying SGLI, FSGLI AND TSGLI Arrears     09/14/2018updated  11/06/2018updated

 

Also see:

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Airport Terminal   10/26/2014 07/24/2018  
PCS Orders

Please note the new order notes which are mandatory for all overseas PCS transfers. The order notes posted on the PSC Overseas Screening Page (CG Portal Link, will open in a new tab) are required to be added to the orders of any member traveling to an OCONUS location.  Links to the mandatory order notes and other helpful information are located under the "Overseas News and Policy Announcements" heading on the right-hand side of the PSC Overseas Screening Page.
Complete and Approve PCS Orders 11/29/2016 01/10/2018   
Amending PCS Orders Amend PCS Orders   01/31/2017   
Approving PCS Orders     06/21/2016   

PCS Entitlements Auto Start-Stop

    05/11/2018  
Cancelling a PCS Order Cancel Transfer Authorization or PCS Order Transaction   06/21/2016   
PCS Orders-Depart Complete and Approve PCS Departing Endorsement   01/10/2018   
PCS Orders-Report Complete and Approve PCS Reporting Endorsement   02/14/2018  
PCS Orders with Unplanned TDY
(Procedures are in the PCS reporting guide)
    09/28/2015  

Other Resources:

       

 

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Active Duty
Summary of Reserve Orders Types     09/06/2018new  
Reserve Orders Extract Report     07/06/2018  
Reserve Active Duty Orders Processing ADT
ADHC/MEDHOLD
ADOT
ADOS
Disciplinary
Mobilization
Demobilization
  08/09/2018  
Starting BAH for Reserve Orders BAH - Reserve 09/07/2017 10/17/2018updated 10/17/2018new
Cancelling Reserve Active Duty Orders     09/14/2018how to cx orders 11/06/2018new
Lump Sum Leave Sale Overview Leave Reserve   06/11/2018  

Amend Reserve Active Duty Orders

 
11/02/2018update guide for orders 11/01/2018new
Inactive Duty for Training (IDT)
Approving / Denying  Inactive Duty for Training (IDT) Drills     09/24/2018updated 10/17/2018new
Inactive Duty for Training (IDT) Subsistence Allowance   02/26/2015 09/04/2018Updated  
Identifying IDT Drill Dates     10/17/2018Updated 10/17/2018new
Correcting or Cancelling Inactive Duty for Training (IDT) Drills     09/04/2018updated  
Viewing Inactive Duty for Training (IDT) Drills      08/29/2018  10/23/2017
Other
Annual Screening Questionnaire (ASQ) ASQ   07/02/2018  
Montgomery GI Bill Selected-Reserve (MGIB-SR) MGIB-SR 02/10/2016 08/09/2018  
Reserve Order Discrepancy Report
    07/06/2018 02/06/2018new
Reserve Member Balances     07/06/2018
Reserve Status Change     07/12/2018 02/07/2018new
Identifying SGLI, FSGLI AND TSGLI Arrears     09/14/2018updated 09/20/2016
Electronic Based Distributed Learning (EBDL) Courses EBDL EBDL Courses Approved for Reserve Retirement Points 09/18/2018updated Entering EBDL Courses 11/1/2018new
Removing EBDL Courses 11/1/2018new
Understanding Reserve Pay Processing     10/10/2018updated  

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Separations Overview     07/02/2018  
Airport Terminal & Viewing Separation Orders Perform Pre-Separation Tasks 

Complete Separation Orders

Process Separation

Complete Member Separation

 

10/26/2014 07/24/2018  
Amending a Separation Order SEP Amend and Cancel Context Model 12/12/2014 04/25/2018  
Approving Separation Orders Complete Separation Transaction 12/12/2014 04/25/2018  
Cancelling a Separation Order SEP Amend and Cancel Context Model 12/12/2014 04/26/2016  

DD -214 Worksheet
(Also see Separations Flow to the DD-214)

See:

Process DD-214   

 

 

DD Form 214 Virtual Session Hosted by PSC-BOPS-C 02/28/2017
Death of a Member Death of Member (MBR) 12/12/2014 04/25/2018  
Discharge - End of Enlistment Process Discharge 01/14/2015 05/16/2018   
Discharge with Separation Request Process Discharge 01/14/2015 10/17/2018updated  
RELAD - AD to SELRES or IRR Process Release from Active Duty (RELAD) 10/25/2016 10/17/2018updated  
RELAD with Sep Request - AD Officers and Members on EAD Process Release from Active Duty (RELAD) 10/25/2016 04/13/2017  
Lump Sum Leave Sale Overview Leave Context Model   06/11/2018  
Resuming Retirement for a Recalled Retired (Ret-1) Member     04/13/2017  
Retirement Orders Process Retirement 01/14/2015 04/25/2018  
Separation Reports   12/12/2014 04/28/2016  
Separations Flow to the DD-214   07/11/2018 04/28/2016  

 

 

Topic Process Map Knowledge
Base Entry
Procedure
Guide (PDF)
Video
Tutorial
Electronic Training Request (ETR)/Training Administration System (TAS)
Accessing the Course Waiting List (TRACENs)     06/27/2018  
Adding Updating Courses & Training     06/27/2018  
Adding Updating Test Results     06/27/2018  
Submitting an Electronic Training Request (ETR)   11/29/2016 06/27/2018  
Viewing a Training Summary     06/27/2018  
Viewing and Printing Training Administration Orders     06/27/2018  
View Training Course Waiting List 
    09/25/2018  07/12/2018

 

All links in this section require access to the CGPortal (CAC logon required):

Access

Only Coast Guard personnel assigned duties in one of the 8 respective areas identified below can be granted access to the system (Click the links to view maps for each of the WIMS processes).

  1. Family Advocacy Process Map
  2. Special Needs Process Map
  3. Substance Abuse Process Map
  4. Sexual Assault Process Map
  5. Critical Incident Stress Mgmt Process Map
  6. Employee Assistance Process Map
  7. Workplace Violence & Threatening Behavior Process Map
  8. Victim Witness Process Map

Procedures

Guides applicable to ALL Work Life Programs:

WIMS User Guides by Program:

All WIMS User Guides (all files from this page combined into a single file)

Servicemembers' Group Life Insurance (SGLI) Online Enrollment System (SOES) Implementation

Beginning in October 2018 members of the Coast Guard and National Oceanic and Atmospheric Administration (NOAA) can manage their Servicemembers’ Group Life Insurance (SGLI) coverage using the SGLI Online Enrollment System (SOES). Coast Guard and NOAA members join the Army, Navy Air Force, and Marine Corps in using the new system.

Visit our SGLI-SOES Implementation page for more information and resources.

Known Issues / Guide Updates

This is a running list of known issues and procedural highlights for the past six months. Items will be updated when resolved.

  1. How PPC Calculates Taxes on In-Service Debts
  2. Understanding Tax Implications for In-Service Debts
  3. Repayment of Taxable In Service Debt – Net repayment versus Gross repayment
  • 19 July:

  • 18 July:

  • 17 July: 

  • 16 July: Added an Adhoc Report Request Procedure Guide.

  • 12 July:

  • 11 July:

  • 09 July:

  • 06 July: Updated the following guides: 

  • 05 July: Updated the following guides:

  • 02 July: Updated the following guides and resources:

  • 27 June: Updated the following user guides:

  • View My Airport Terminal Orders Tutorial Added

  • 21 June: New tutorial

  • 20 June: 

    1. View My CWO Profile Letter
    2. Self Service Update My Emergency Contacts
    3. Self Service Recertifying DA User Roles
    4. Requesting New DA User Roles

  • 19 June: Updated the DXR Reserve Orders user guide.

  • 18 June: The Self Service - Requesting New User Roles guide has been updated.

  • 14 June: The guide for viewing "My Assignments Endorsements" has been updated.

  • 13 June: Self Service - Ethnic Groups tutorial added.

  • 12 June: Updated the following guides -

  • 11 June: Updated the following guides -

  • 07 June: A new video tutorial covering self-service allotments (voluntary deductions) has been added.

  • 06 June: The  Allotments - Voluntary Deductions (Member Self-Service) guide has been updated.

  • 05 June: The Recall from Retirement SPO Accession guide has been updated. PSC (OPM-1) provided information for completing orders and verifying job data. 

  • 23 May: Added a new video presentation to our "On Demand Virtual Road Shows" page. The presentation, recorded by Base Kodiak, covers PCS information for personnel headed to Alaska. The presentation is about 8 minutes long and is suitable for members, dependents, unit administrative personnel, and Servicing Personnel Offices. The presentation is part of our OUTCONUS PCS & Entitlements Workshop.

  • 18 May: Added a tutorial for Command Users covering the Reserve Annual Screening Questionnaire (ASQ). 

  • 16 May: The SPO Separations Guides for Discharge - End of Enlistment and Discharge with a Separations Request have been updated to clarify use of the leave carry over block. 

  • 15 May: 
    1. Withdraw or Edit Inactive Duty for Training (IDT) Request
    2. Montgomery GI Bill Selected-Reserve (MGIB-SR)
    3. View My Dependent Information



    Last Modified

        ‎                       12/13/2018  9:57:02 AM