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U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Saturday, March 25, 2023, from 0600 (EST) until Tuesday, March 28, 2023, at 0600 (EST). This outage is necessary for an upgrade and modernization to Direct Access. For more information see ALCOAST 057/23.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
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Always approve a reserve component member's DD-214 before approving the separation transaction. If the separation transaction is approved before the DD-214, the information transmitted to the Defense Manpower Data Center (DMDC) is incomplete. DMDC reports that the SPD Code, Character of Service, and Reenlistment Eligibility Code are not received if the DD-214 is not approved prior to the separation transaction. Not having access to all the information adversely impacts the member's access to benefits and entitlements.