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U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Friday, December 2, 2022 at 21:00 (CST) until Saturday, December 3, 2022, at 01:00 (CST). This outage is necessary for system and server maintenance.
Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
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Always approve a reserve component member's DD-214 before approving the separation transaction. If the separation transaction is approved before the DD-214, the information transmitted to the Defense Manpower Data Center (DMDC) is incomplete. DMDC reports that the SPD Code, Character of Service, and Reenlistment Eligibility Code are not received if the DD-214 is not approved prior to the separation transaction. Not having access to all the information adversely impacts the member's access to benefits and entitlements.