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U. S. Coast Guard Pay & Personnel Center

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

Known Issue: Approval of DD-214s for Reserve Component Members

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Always approve a reserve component member's DD-214 before approving the separation transaction. If the separation transaction is approved before the DD-214, the information transmitted to the Defense Manpower Data Center (DMDC) is incomplete. DMDC reports that the SPD Code, Character of Service, and Reenlistment Eligibility Code are not received if the DD-214 is not approved prior to the separation transaction. Not having access to all the information adversely impacts the member's access to benefits and entitlements.