Procedures and Development

U. S. Coast Guard Pay & Personnel Center

Procedures & Development (P&D) Branch

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

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Procedures and Development (P&D) Overview

P&D provides customer education, instruction, and procedural guidance through the development of:

Direct Access, ETS, and MLINQS Step-by-Step User Guides
Direct Access Knowledge Base
Personnel and Pay Procedures Manual (3PM)
Video tutorials
Live Webinar Presentations
Workshops
PPC Newsletter
PPC Website and SharePoint Online Content

PPC Customer Newsletter

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2022 Newsletters

December:

Mid-Month (13 Dec 2022)

November:

October:

September:

August:

July:

June:

May:

April:

March:

Mid-Month (13 Mar 2022)
End-Month (30 Mar 2022)

February:

End-Month (27 Feb 2022)
Mid-Month (13 Feb 2022)

January:

End-Month (30 Jan 2022)
Mid-Month (12 Jan 2022)

About the PPC Customer Newsletter

An authorized publication, the PPC Customer Newsletter is published under the direction of the U.S. Coast Guard Pay & Personnel Center. Views and opinions expressed are not necessarily those of the Department of Homeland Security or the U.S. Coast Guard. The PPC Customer Newsletter shall not be considered an authority for any official action and is non-record material. Effective January 2022, the PPC Customer Newsletter is issued semimonthly (approximately three days prior to each scheduled pay day). Articles are solicited from all readers.

How to submit an article

Submit articles for the PPC Customer Newsletter by e-mail to the Procedures & Development branch e-mail address "PPC-SMB-PPC-PD".