U. S. Coast Guard Pay & Personnel Center

click for guides
click for guides

self-service user guides

Procedures & Development (P&D) Branch

PPC Page Menu
Click the down-arrows to see more choices
Click the down-arrows to see more choices
Subscribe to E-Mail Newsletter

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

Click to subscribe

Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

Feedback button
Report broken links 
or other website
issues here

Portal Login

customer care

Blended Retirement System Information

DMDC Logo/MilConnect LnkmilConnect

MyCG Logo


Coast Guard Pixel Dashboard Icon

Coast Guard SharePoint Online

Procedures and Development (P&D) Overview

P&D provides customer education, instruction, and procedural guidance through the development of:

  • Direct Access, ETS, and MLINQS Step-by-Step User Guides
  • Direct Access Knowledge Base
  • Personnel and Pay Procedures Manual (3PM)
  • Video tutorials
  • Live Webinar Presentations
  • Workshops
  • PPC Newsletter
  • PPC Website and SharePoint Online Content

Contact us at PPC-SMB-PPC-PD@uscg.mil with your comments, suggestions, or changes to any of materials.

About the PPC Customer Newsletter

An authorized publication, the PPC Customer Newsletter is published under the direction of the U.S. Coast Guard Pay & Personnel Center. Views and opinions expressed are not necessarily those of the Department of Homeland Security or the U.S. Coast Guard. The PPC Customer Newsletter shall not be considered an authority for any official action and is non-record material. Effective January 2022, the PPC Customer Newsletter is issued semimonthly (approximately three days prior to each scheduled pay day). Articles are solicited from all readers.

How to submit an article

Submit articles for the PPC Customer Newsletter by e-mail to the Procedures & Development branch e-mail address "PPC-SMB-PPC-PD".