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USCG Pay & Personnel Center             

Procedures & Development (P&D) Branch

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager 

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Direct Access https://hcm.direct-access.uscg.mil
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Procedures and Development (P&D) Overview

P&D provides customer education, instruction, and procedural guidance through the development of:

  • Direct Access and MLINQS Step-by-Step User Guides
  • Personnel and Pay Procedures Manual (3PM)
  • Live Webinar Presentations
  • Workshops
  • PPC Website Content

Contact us at PPC-SMB-PPC-PD@uscg.mil with your comments, suggestions, or changes to any of materials.


Got Questions? Don’t quite understand? Is a topic a little fuzzy?

If you answered yes to any of these questions, then PPC Procedures and Development (P&D) is here to help!  P&D is now offering On-Demand training to anyone who would like structured training on any Direct Access, HR, Admin, or Pay related topic.  This is great for any member(s) and/or their shop that want more training but may not necessarily have the time to commit to conducting their own. Virtual sessions are available for anyone and everyone (not just Yeomen) upon request and can be customized to meet your needs. Sessions will be presented live via TEAMS and requests are on a first come, first served basis with coordination on dates and times.

If you would like an On-Demand session, please email your request to PPC-SMB-PPC-PD@uscg.mil with the following information:

  1.  Topic of Interest
  2.  Attendees
  3.  Proposed Dates/Times

We look forward to hearing from YOU!