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U. S. Coast Guard Pay & Personnel Center

Advancements, Service Validation and Personnel Data Corrections (ADV)

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Service Validation

Our foremost purpose is to validate creditable military service. We process Statements of Creditable Service (SOCS) and Statements of Creditable Sea Service (SOCSS). These requests must be submitted via a trouble ticket to PPC Customer Care, and can take up to a year or longer for PPC to complete. 

​Pay & Personnel Center (ADV) Quarterly Data Integrity Newsletter

Welcome to the PPC ADV Quarterly Data Integrity Newsletter. This newsletter will cover the top 10 issues our Data Correction team has seen over the last 3 months and provide you with direction on how to correct or prevent these issues at the field level. We appreciate all your hard work in the field and our goal with this quarterly newsletter is to provide you with all the tools you need to succeed!