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U. S. Coast Guard Pay & Personnel Center

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Contact PPC (RAS)

Mailing address:

Commanding Officer (RAS)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

Self-Service

Use Direct Access https://hcm.direct-access.us/

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EMail a Trouble-Ticket Trouble-Ticket

PPC-DG-CustomerCare@uscg.mil (Note: All  PPC customer inquiries are now directed to Customer Care. Please make note of this e-mail address. The old RAS e-mail address is no longer used for customer inquiries. Thank you.)  

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Retiree & Annuitant Services (RAS) Branch

Retiree/Annuitant Customer Service

Submit all customer inquiries to PPC Customer Care by calling 1-866-772-8724 or (785) 339-2200. Telephone support is provided 0700 to 1600 (Central Time), Monday through Friday. We will also receive your request via e-mail sent to "PPC-DG-CustomerCare@uscg.mil". PPC is closed federal holidays.  

Be sure to visit our branch news page for retiree-related news updates.

Retirement Forms and Worksheets

The forms and worksheets necessary to process your retirement and start your retirement pay are listed in the Retirement Package (download from https://www.dcms.uscg.mil/Portals/10/CG-1/PPC/RAS/retpack.pdf). The forms can be accessed online via PPC's web site (https://dcms.uscg.mil/ppc/pd/forms).

Please complete the forms and worksheets legibly. We strongly recommend you fill them out online using the Adobe Acrobat program on the Coast Guard Standard Workstation. Completion of form Coast Guard, PHS, & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election (CG-4700) is mandatory to establish your account so you can be paid on time. Effective January 1, 2019, PPC (RAS) will accept a scanned, emailed, or faxed copy of Form CG-4700, provided an SBP Spousal Concurrence (Section VII) is NOT required. If you decline to elect SBP coverage, elect less than the maximum coverage, or elect child-only coverage while having an eligible spouse, PPC (RAS) will continue to require the original CG-4700 with spousal concurrence (signature) and notarized—with no exceptions. We’re hopeful this will allow for a more efficient process. Thank you. Please also make sure you are using the June 2019 (06/19) version of this form. Beginning on 1 Julyl 2019, previous versions will be obsolete and will not be accepted.

Transition Training

Retire prepared: Take your mandatory transition training

‚ÄčAll members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

Retirement Requests, procedures and information

Submit retirement requests to the Coast Guard Personnel Service Center (PSC):

 Coast Guard PSC, Reserve Personnel Management Division, Separations (rpm-1)

Coast Guard PSC, Officer Boards, Promotions, and Separations Branch (opm-1)

Coast Guard PSC, Active Duty Enlisted Retirements (epm-1)

Establishing your retired pay account:

After your retirement request is approved by CG PSC (rpm-1/opm-1/epm-1), submit your retirement package and other forms and worksheets to the Coast Guard Pay & Personnel Center (PPC):

  • Retirement Package
  • Request Retirement Certificates (Unit must complete request at least 60 days prior to member's departure.)
  • Retirement Checklist for Unit/SPO Yeoman
  • Retired Pay Calculators:

    • Retired Pay Multipliers (Spreadsheet). Use this spreadsheet to determine your multiplier based on years of service and retirement plan. 
    • Active Duty Retirement
    • Reserve Retirement

      The following U.S Army HRC website may be used as a tool to perform an unofficial estimate of Reserve retired pay: Retirement Calculator. CAC logon is required to access the calculator.

      Depending on the date you initially entered military service, also called the DIEMS date, your monthly Coast Guard Reserve retired pay will be calculated under the Final Basic Pay or High-3 formula as follows:

      DIEMS Date before 8 September 1980 - Final Pay

      1. Multiply your years of equivalent service (see equivalent service formula below) by 2.5%, up to a maximum of 75%.

      2. Multiply the result by the basic pay in effect on the date your retired pay begins (normally age 60).

      DIEMS Date on or after 8 September 1980 - High 36

      1. Multiply your years of equivalent service (see equivalent service formula below) by 2.5%, up to a maximum of 75%.

      2. Multiply the result by the average of your highest 36 months of basic pay.
      Note: The highest 36 months of basic pay for a service member who transfers to the Retired Reserve until age 60 will normally be the 36 months before age 60. Longevity service will continue and pay raises will continue to accrue. Service members, who elect discharge before age 60, will have their highest 36 months of basic pay based on the date of discharge. Longevity service stops and future pay raises will be considered.

      As can be seen from these two examples, if you initially entered military service on or after 8 September 1980, you should think carefully before requesting a discharge. Taking a discharge will impact your retired pay.

      *Equivalent Service = Total Creditable Retirement Points /360

    • Also see ALCGRSV 006/16, Requesting Reserve Early Retirement

    • Disability Retirement: The multiplier for disability retired pay is either:
      • 2.5 percent for each year of service, or
      • disability percentage assigned by the service at the time you retire

      For a member with 30 or more years of service, retiring on or before January 7, 2011, the retired pay multiplier may not exceed 75-percent. The retired pay multiplier is not limited for members with 30 or more years of service who retire on or after January 8, 2011. If you are on the Temporary Disability Retired List, the minimum multiplier is 50 percent while on the TDRL.

      PPC uses the method that results in the largest payment. But if you'd like to choose the other method, please send PPC your request in writing.

      Read more about disability retirement calculation in DoD Financial Management Regulation 7000.14-R (FMR), Volume 7b, Chapter 3, para 030102; Disability Retirement.

      Survivor Benefit Plan (SBP)/Reserve Component SBP - Information, Cost and Annuity Calculators

  • Federal Benefits for Veterans and Dependents
  • Former Spouses' Protection Actupdated 8/22/2018
  • What Happens to My TRICARE Benefit When I Retire?

Final Active Duty Pay

For information concerning your final active duty pay, IRS Form W-2 (reporting taxable active duty wages) (use this link to request a replacement/duplicate W2) please contact PPC (SEP) at:

Toll- Free: 866-772-8724
Commercial: 785-339-2200
Web Form: PPC Customer Care
or
Commanding Officer (SEP)
Coast Guard Pay & Personnel Center
444 SE Quincy St.
Topeka, KS  66683-3591

RAS Menu

2019 Military Retiree Paydays

Month Pay Date
January  01 February
February  01 March
March  01 April
April  01 May
May  31 May
June  01 July
July  01 August
August  30 August
September  01 October
October  01 November
November  29 November
December 2018 31 December

Note: Retiree paydays are always on the first day of the month. If the first day of the month falls on a weekend, the pay date will move to the last business day of the payroll month.

Availability of Funds

The Department of Treasury's Financial Management Service (FMS) Kansas City Provides Payment, Collections and Financial Reporting services to the U. S. Coast Guard. FMS has recently undertaken a number of modernization efforts. One of these efforts is called Payment Application Modernization (PAM) which will help FMS process agency payment requests in a more efficient and cost effective manner.

In accordance with NACHA Operating Rules, consumer payments (i.e., Federal salary and travel payments, benefit payments) must be made available for withdrawal no later than the opening of business on the settlement date (provided the entries are made available to the Receiving Depositary Financial Institution (RDFI) by its ACH operator no later than 5:00 p.m. on the business day prior to the settlement date). Corporate payments (i.e., vendor payments, non-benefit payments) must be made available for withdrawal on the settlement date.

Retirement Seminars

Seminar MaterialsUpdated

Seminar Schedule

‚ÄčAll members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

More information on seminars in your area can be obtained by contacting the Transition/Relocation Manager at your Regional Work-Life Staff. Work-Life Staffs are located at are located at HSWL FO's in Alameda, Boston, Cleveland, Honolulu, Ketchikan, Kodiak, Miami, New Orleans, Portsmouth, San Pedro, Seattle, St. Louis, and Washington, DC. To contact the Work-Life Staff closest to you, call 1-800-872-4957, followed by the extension listed next to the following locations:

  • Alameda (252)
  • Boston (301)(dial direct to 617-223-3485)
  • Cleveland (309)
  • Honolulu (314)
  • Ketchikan (317)
  • Kodiak (563)
  • Miami (307)
  • New Orleans (308)
  • Portsmouth (305)
  • San Pedro (311)
  • Seattle (313)
  • St. Louis (302)
  • Washington, DC (932)

Retiree\Veterans Events Schedule

The Retiree\Veterans Events Schedule includes a worldwide listing of retiree appreciation days (RAD), seminars, town hall meetings, stand downs, clinics, resource\career fairs and other military retiree\veterans related events. The schedule is updated on an almost daily basis to include advertised retiree\veterans events that are obtained from .GOV, .MIL, veterans service organizations' websites and input from interested personnel.

The appearance of hyperlinks does not constitute endorsement by the U.S. Coast Guard of non-U.S. Government sites or the information, products, or services contained therein. Although the U.S. Coast Guard may or may not use these sites as additional distribution channels for Department of Homeland Security information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.