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USCG Pay & Personnel Center             

Military Accounts Support (MAS) Branch

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

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Military Accounts Support (MAS) Branch

Servicing Personnel Office Auditors Support for Military HR/Pay Issues

Customers are directed to contact their P&A Office for any errors or questions on pay and/or personnel issues.  If the P&A Office is unable to resolve it, the P&A Office is to contact the servicing SPO.  If the servicing SPO is unable to resolve the issues, the SPO will contact PPC. 

NOTE:  P&A's that have transitioned under the PSI will work with the SPO as stated above. If they are unable to resolve the issues, the P&A Supervisor or SPO Payment Approving Official shall submit a ticket per the Task/Timeline attached to the Interim Technical Authority Guidance (PSCNOTE 5402). Customers should not be contacting PPC directly for any pay or personnel issues. We will continue to reroute inquiries directly from customers back to the servicing SPO and contact the SPO Chief to inform them that the ticket was rerouted. 

Some Trouble Tickets require specific information or formatting in order to be accepted and provide timely service. Be sure to include all the required information in the "Description of Problem/Request" section of the PPC Trouble Ticket email. Instructions and guidance can be found on the Customer Care Branch (CCB) page here: PPC Customer Care (uscg.mil)

Military payroll processing calendar

2024 Calendar Year Schedule

2024 Payroll Processing Schedule (E-Mail ALSPO C/23)

2023 Calendar Year Schedule

2023 Payroll Processing Schedule (E-Mail ALSPO A/22 Change 1)

MEMBERS SHOULD NOT SET UP AUTOMATED PAYMENTS OR ASSUME FUNDS WILL BE AVAILABLE PRIOR TO PUBLISHED PAYDAYS. MEMBERS SHOULD VERIFY WITH THEIR FINANCIAL INSTITUTIONS AS TO THE ACTUAL TIME FUNDS ARE AVAILABLE TO THEIR ACCOUNT.

Military Accounts Support News Updates
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Feb. 23, 2024

ALCGPSC 027/24 - 2024 ANNUAL REVIEW OF CRITICAL HOUSING AREAS (CHA)

This ALCGPSC announces the Military Housing Areas (MHA) and zip codes meeting the eligibility

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Dec. 13, 2023

October 2023 Reserve Servicewide Exam (SWE) Advancement Eligibility List

The October 2023 Reserve Servicewide Exam (SWE) Advancement Eligibility List is now available via

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Dec. 1, 2023

Reserve Supplemental Advancement Eligibility Lists Updated

The advancement eligibility lists for reserve supplemental advancements have been updated to reflect

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Dec. 1, 2023

Active-Duty Supplemental Advancement Eligibility Lists Updated

The Active-Duty Supplemental Advancement Eligibility Lists for December 2023 (reflects requests

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Nov. 29, 2023

ALCOAST 474/23 SUBJ: FY2024 WORKFORCE PLANNING TEAM RESULTS - MONETARY AND NON-MONETARY INTERVENTIONS

This ALCOAST announces the results of the Military Workforce Planning Team (MWPT) FY 2024 deliberations regarding monetary and non-monetary interventions for enlisted and officer personnel. Specifically, this ALCOAST authorizes Enlistment Bonuses (EB), Critical Skills Training Bonuses (CSTB), Critical Skills Retention Bonuses (CSRB), Selective Reenlistment Bonuses (SRB), and Aviation Bonuses (AvB), as authorized in accordance with REF (A).

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Nov. 28, 2023

Thrift Savings Plan (TSP) Contribution Limits for 2024 Announced

The Internal Revenue Code places specific limits on the amount that you can contribute to

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Nov. 3, 2023

PROMULGATION OF THE ACTIVATION OF THE RESERVE COMPONENT INSTRUCTION

R 031332Z NOV 23 MID120000594603UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 432/23SSIC

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Sept. 28, 2023

FY24 SPECIAL DUTY PAY (SDP) AND ASSIGNMENT PAY (AP)

This ALCOAST announces results of the FY23 Special Duty Pay (SDP) and Assignment Pay (AP) Panel that convened on 17-18 Apr 2023. The SDP and AP levels recommended for FY24 were carefully balanced against compelling needs, base resources and organizational priorities.

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Sept. 28, 2023

ASSIGNMENT INCENTIVE PAY FOR PRODUCTION RECRUITERS (AIP-PR)  AND RECRUITERS-IN-CHARGE (AIP-RIC)

ALCOAST 359/23 SUBJ: ASSIGNMENT INCENTIVE PAY FOR PRODUCTION RECRUITERS (AIP-PR)  AND RECRUITERS-IN-CHARGE (AIP-RIC)

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Sept. 15, 2023

ALCOAST 334/23 FY2023 SPECIAL LEAVE ACCRUAL (SLA) DESIGNATED OPERATIONAL MISSIONS

R 151200Z SEP 23 MID120000442507UFM COMDT COGARD WASHINGTON DCTO ALCOASTBTUNCLASALCOAST 334/23SSIC