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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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About the Separations Branch

PPC Separations (SEP) provides the following:

Annually we process nearly 3,000 separations and distribute 130,000 W-2 forms.

Separation Processing Tips

Visit our Separations Branch News page for more updates and tips!

Transition Training

Be prepared: Take your mandatory transition training

‚ÄčAll members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

Separations Branch News

Jan. 21, 2022

Update 1 - Mitigating Efforts for Read-Only Access to Orders Functionality in Direct Access

This message updates the reactivation date in ALCGPSC 006/22 for full access to orders in Direct Access (DA) and outlines mitigation actions for reservists, commands, Personnel and Administration (P&A) offices, and Servicing Pay Offices (SPOs) concerning Reserve orders and pay.

Jan. 11, 2022

Interim Technical Authority Guidance for Military Workforce Pay, Personnel, and Administration

‚ÄčInterim Technical Authority Guidance for Military Workforce Pay, Personnel, and Administration, PSCNOTE 5402 is a first step towards establishing doctrine and standards for military workforce pay, personnel, and administration, a key deliverable for the Deputy Commandant for Mission Support-led Personnel Support Initiative (PSI). It states guiding principles of Customer Service, Empowerment, and Accountability that describe what success looks like, and sets standards for accuracy, timeliness, availability, responsiveness, transparency in tracking, and training.

Dec. 30, 2021

Corrected 2020 OASDI Tax Deferral IRS Form W-2C Available in Direct Access

Per IRS guidance, if you had only one employer during 2020 and your Form W-2c (Corrected Wages and Tax Statement) for 2020 only shows a correction to box 4 to account for employee Social Security tax that was deferred in 2020 and withheld in 2021 pursuant to IRS Notice 2020-65, no further steps are required.

Dec. 17, 2021

2021 IRS Forms W-2 and 1095-C Information

IRS Form W-2 and 1095-C - The required 2021 IRS tax forms W-2 (Wage and Tax Statement) and 1095-C (Employer-Provided Health Insurance Offer and Coverage) will be mailed no later than 31 Jan 2022 to each members mailing address listed in Direct Access. Members who have selected to opt out of receiving the paper forms will be able to download their tax forms from Direct Access and will not receive a paper copy in the mail.

Dec. 13, 2021

TRICARE Pharmacy Network Changes and TRICARE For Life

CVS Pharmacy is joining the TRICARE retail pharmacy network on Dec. 15. At the same time, Walmart, Sam's Club, and some community pharmacies are leaving the network. If you're a TRICARE For Life beneficiary, you may be wondering how these changes affect the coverage of your current drugs.