U. S. Coast Guard Pay & Personnel Center
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Commanding Officer (RAS) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2200
(785) 339-3770
https://hcm.direct-access.us/
DA User Guides
PPC-DG-CustomerCare@uscg.mil (Note: All PPC customer inquiries are now directed to Customer Care. Please make note of this e-mail address. The old RAS e-mail address is no longer used for customer inquiries. Thank you.)
Separations (SEP) Branch
Due to the Change of Watch, anyone retiring after 1 June will not receive a retirement certificate and spousal certificate of appreciation until after the signature of the new Commandant has been received by PPC.
The Presidential certificate will be mailed along with a letter asking for information on where to send the certificates once the signature has been received. The wording to the certificates is provided below so that it can be read at retirement ceremonies.
These certificate templates can be used at ceremonies.
The Pay and Personnel Center Separations Branch (PPC-SEP) does not pre-mail retirement certificates.
Retirement certificates must be requested by the member's unit using the memo below. The unit must submit the certificate request memo at least 60 days prior to the date planned for the member's retirement ceremony.
For information on the Presidential Letter of Appreciation - 30 Years, see below. This is not a service provided by PPC. The date of retirement determines which Presidential signature will be used not the ceremony date. NO EXCEPTIONS
Retirement Certificate Order Memo - To be submitted by member's Unit.
RETIREMENT CERTIFICATES FOR ACTIVE DUTY MEMBERS WILL NO LONGER AUTOMATICALLY BE SENT BY PPC-SEP
Note: This is the process to order retirement certificates issued by PPC. Presidential Letters of Appreciation for Members Retiring With 30 or More Years of Service must be request via the Personnel Service Center (PSC). See below for the process.
Please fill out the following memo to order retirement certificates. A PPC representative will review the information, print the certificates, and mail to the address provided below as soon as possible.
If you are a Reservists transferring into a RET-2 status or if you are a drilling reservists reaching age 60, your certificates will be sent to you automatically based on your Reserve Retirement Transfer Request (CG-2055A).
Please submit requests for certificates to PPC-SEP in memo format. Here is a template showing all the information we need to process the request. Submit memo requests via e-mail to PPC-DG-CustomerCare@uscg.mil.
The following information is required for all retirement certificate requests:
a.
Is this request for replacement certificates?
Yes/No If yes, explain.
b.
Member’s full name:
First Middle Last
c.
Member’s gender:
Male / Female
d.
Member’s employee ID number:
1234567
e.
Member’s Rate/Rank:
Yeoman First Class / Lieutenant Commander
f.
Member’s branch of service:
Active Duty /Reserve
h.
Member’s marital status:
Married / Single
i.
Spouse’s Name:
If married – First MI Last
j.
Spouse’s Gender:
If married – Male /Female
k.
Relationship:
If married – Husband / Wife / Spouse
l.
Date of retirement ceremony:
Enter date. Submit at least 60 days prior to this date.
m.
Retirement date:
Enter date.
n.
Retiree’s total years in service:
Enter total years of service
o
Active Duty Base Date (ADBD)
Enter Date.
p.
Unit name:
Name of unit
q.
Unit mailing address:
Full mailing address Including City, State, and zip code.
r.
Unit point of contact (POC) name:
Enter the name of the POC
s.
POC rank/rate/title:
Enter the POC’s title
t.
POC daytime telephone number:
Enter the POC’s phone number with area code.
u.
POC e-mail address:
First.m.last@uscg.mil
v.
Comments/Requests:
Enter any additional information.
Per COMDTINST 1800.6A - Presidential Recognition on Retirement from the Coast Guard, service Members who retire with at least 30 years of military service shall receive a standard letter of appreciation upon retirement, prepared by the White House and signed by the President of the United States.
To request a letter for a member at your unit, complete and sign the the memo template - Presidential 30 YR Request Memo - from Enclosure (4) of the Personnel and Pay Procedures Manual, PPCINST M1000.2(series) and send it via email to PSC (OPM-1/EPM-1/or RPM-1) with a copy of the DA Retirement Authorization. You must allow at least 90 days for processing.
Requests MUST be sent to the appropriate PSC email addresses for processing:
