U. S. Coast Guard Pay & Personnel Center

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200




Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

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customer care Blended Retirement System Information

P&D On Demand Training

Functional User Roles Guides

Direct Access User Recertification: Follow the procedures in the Direct Access User Roles and Functions Self-Service User Guide to submit your request to retain access to other than self-service functions. 

User Guides (Command & Self-Service)

Self service video tutorials:

  1. Self Service Recertifying DA User Roles
  2. Requesting New DA User Roles

About Functional User Roles


The ability to manage user roles within DA has been implemented.  Functional roles are being created which will make it easier for end users to request roles.  For example, instead of having to know which specific roles you need, you will select a “Functional Role”.  Examples:  CG SPO Technician, CG SPO Auditor, CG CGIS Investigator.

Position Based

Functional roles are approved based on the position you are filling.  For example, if you are a SPO Auditor, you would request CG SPO Auditor.  When PPC receives your request, we verify that you are in a SPO Auditor position and ensure any other criteria is met, and if met, approves the request.  If you are not in that position, or the PAL lists your position incorrectly, your request will be denied.  For example, you are a SPO Auditor but the PAL lists you as an Admin Yeoman.  All positions are verified through the PAL.  Do not select multiple functional roles that are related, for example, do NOT select CG SPO Technician and CG SPO Auditor.


Personnel approving DA users roles must be properly designated in accordance with reference (a), specifically authorizing this authority.  Designation memo must be retained at the unit.  PPC will request this memo from the unit for any audits and/or investigations. Reference (b) provides additional information on DA user access.


(a) United States Coast Guard Regulations 1992, COMDTINST M5000.3 (series)
(b) Personnel and Pay Procedures Manual, PPCINST M1000.2 (series)

Available Functional Roles

The following functional roles are available:

CG Admin Supervisor

YNC and above who are supervisors of Admin (P&A) shops and Personnel Officers

CG Admin Technician

YNs in Admin (P&A) Offices

CG CGIS Investigator

Must be approved by CGIS: Mission Support Division Personnel Officer, P&A Division Chief, or Command Security Officer

CG CO/OIC, XO/XPO, Gold & Silver Badge MC (Note: See Commanding Officer & OIC role, below. COs and OINCs should request the new CO/OIC only role)

CG Educational Services Officer

Requires Designation Memo be submitted via trouble ticket

CG Enlisted Evaluation Manager

E6 and above that submits/approves EERs on subordinates

CG Housing Representativenew

Access to needed information to manage housing eligibility

CG Legal Yeoman

View access to member information.

CG Passport Acceptance Agent

Requires designation memo be submitted via trouble ticket and meet training requirements

CG Recruiter

Must be approved by CG Recruiting Command P&A Branch Chief

CG Recruiter in Charge

Must be approved by CG Recruiting Command (P&A Branch Chief) and must include a designation memo submitted via trouble-ticket.

CG Reserve Manager

Any member that submits/approves IDT or reserve orders

CG Reserve Order Funding Approver

CG-1312, DOL-1, PAC-13, and DXRs

CG SPO Auditor

YN1s and above in a SPO and meet training requirements

CG SPO Auditor (CG Academy)

YN1s and above at the CG Academy SPO and meet training requirements

CG SPO Technician

YNs in a SPO

CG SPO Technician (CG Academy)

YNs at the CG Academy SPO

CG Training Program Manager (TAS)

For managers of school lists (TRACENs, PSC-EPM (A-Schools), and the LDC).

CG Training Officer

Requires designation memo be submitted via trouble ticket.

CG Urinalysis Coordinator

Requires designation memo be submitted via trouble ticket.

Commanding Officer & OICNew

For COs and OINCs only. It includes the Training Officer role, the Self-Service for Command role, and the View Disciplinary Actions role.

 XO/XPO/Gold & Silver Badge MCnew

For XO/XPO or Gold & Silver Badge MC only. DA position data must show the appropriate position or the request cannot be approved. The role includes the Self-Service for Command role and the View Disciplinary Actions role.

If a user needs a role that is not listed above, they will need to submit the paper-based form.