USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges. We are currently experiencing the same issues and working with C5I and programmers to stabilize the system. This message will be removed when resolved.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved. If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

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Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724

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Customer Care - PPC-DG-CustomerCare@uscg.mil

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https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Pay & Personnel News Updates from our Branches

AY2024 PERSONALLY PROCURED MOVES (PPM) OF HOUSEHOLD GOODS (HHG)

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March 27, 2024 —

The household goods (HHG) transportation peak season, which runs from 15 May through 31 August, is fast approaching. During peak season it may be difficult to secure a Government-contracted transportation service provider (TSP) that meets the member's desired packing, pick-up, and delivery dates. If a TSP cannot be contracted, members must work closely with their transportation office (TO). If a member prefers, they may perform a full or partial personally procured move (PPM) and receive an incentive payment of 100% of the government's constructed expense, not to exceed the authorized weight allowance as published in Para. 051401 of REF (A) at: (Copy and Paste URL Below into Browser) https://www.travel.dod.mil/Policy-Regulations/Joint-Travel- Regulations/

Please see linked ALCOAST 138/24 for complete message.