USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges. We are currently experiencing the same issues and working with C5I and programmers to stabilize the system. This message will be removed when resolved.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved. If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

mLINQS ISSUE

USCG is still facing an issue in mLINQS with selecting the "assigned to" option from the drop-down menu and in the employee tab for certain states such as California, Ohio, Connecticut and Maryland. mLINQS has indicated that this is not a problem with the mLINQS software, but rather a browser settings issue with the Coast Guard (the settings are currently inaccessible to the average user and unit IT support). We are currently in communication with CG-9336 to resolve this issue as soon as possible.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager

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Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Pay & Personnel News Updates from our Branches

Tag: HHG

May 9, 2024

Moving headaches? Call the PCS Assist Team - MyCG Article

MyCG Article Moving headaches? Call the PCS Assist TeamBy MyCG StaffThe Permanent Change of Station Assist Team (PCS) is back in action and ready to support Coast Guard members and families facing uniquely difficult relocations. It will operate weekdays, from 6 a.m. to 6 p.m. central time, from April 15 to September 15.  Members can call (844)

March 27, 2024

AY2024 PERSONALLY PROCURED MOVES (PPM) OF HOUSEHOLD GOODS (HHG)

The household goods (HHG) transportation peak season, which runs from 15 May through 31 August, is fast approaching. During peak season it may be difficult to secure a Government-contracted transportation service provider (TSP) that meets the member's desired packing, pick-up, and delivery dates. If a TSP cannot be contracted, members must work

March 11, 2024

ALCOAST 115/24 AY2024 HOUSEHOLD GOODS (HHG) AND MANDATORY CUSTOMER SATISFACTION SURVEY (CSS) INFORMATION

The assignment year (AY) 2024 Household Good (HHG) transportation season will soon be upon us. To ensure all members have the most success with their movement of HHGs, commands are highly encouraged to provide each transferring or separating member with a copy of this ALCOAST and include HHG counseling on PCS check-out sheets. The transportation