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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

 

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Tag: MAS

Oct. 21, 2021

Register to Join Nov. 4 Webinar on TRICARE Open Season

TRICARE Open Season is almost here. So, get ready. Starting Nov. 8, you have a chance to make changes to your TRICARE health plan for the upcoming plan year. If you have questions about open season, join the TRICARE webinar, “Making the Most of the TRICARE Open Season,” on Nov. 4 at 1 p.m. ET to learn about your coverage options for 2022.

Oct. 20, 2021

Are You Ready for Open Season? Don’t Forget to Update DEERS

We’re less than a month away from TRICARE Open Season. That means it’s time to start thinking about your and your family’s health care needs for next year. Are you planning to make changes to your TRICARE plan? Will you be enrolling in a new plan for the first time or staying in the plan you already have? Regardless of your situation, make sure you show up as eligible for TRICARE in the Defense Enrollment Eligibility Reporting System (DEERS).

Oct. 19, 2021

Fiscal Year 2022 Workforce Interventions Details Announced

Messages providing the details of FY 2022 workforce interventions are now available.

Oct. 19, 2021

Action Required: Renew Your Dependent's USID Card by Oct. 31

Deadlines to use expired Uniformed Services Identification (USID) cards are rapidly approaching. October 31, 2021, dependents of active duty members, and for reserve and National Guard personnel and their dependents. January 31, 2022, for retirees and their dependents, and all other populations in accordance with service policy to facilitate access to benefits, privileges, and military facilities.

Oct. 15, 2021

Enlisted Advancement Authorization (EPAA)

All Coast Guard Enlisted (ALCGENL) message 166/21 announces enlisted advancements authorized effective 1 Nov 2021. There is a spreadsheet available on PPC's Advancement CG Portal site that you can sort by unit or SPO for your convenience.

Oct. 4, 2021

Fiscal Year 2022 Special Duty (SDP) and Assignment Pay (AP)

ALCOAST 365/21 provides Fiscal Year 2022 Special Duty (SDP) and Assignment Pay (AP) authorizations. SPOs must start SDP or AP for any newly eligible members effective 1 October 2021.

Sept. 30, 2021

PPC Customer / SPO Newsletter (3rd Quarter, CY2021)

Issue 05/21 (July, August and September, 2021) of the PPC Customer Newsletter is now available.

Sept. 30, 2021

Temporary increase in BAH rates for Certain MHAs that have experienced abnormal rental cost increases due to COVID-2019

The financial landscape has affected many of us especially those that have relocated this year. In addition to the temporary extension in the temporary lodging expense (TLE) increase that was previously announced, the Secretary of Defense has authorized a temporary basic allowance for housing (BAH) increase for affected members within 56 military

Sept. 30, 2021

Financial System Modernization Solution (FSMS) Assist Support Team

This ALCOAST provides details about the launch and use of the FSMS ASSIST SUPPORT TEAM (FAST). FAST will utilize a tiered support system to efficiently answer questions regarding Cutover Financial System (CFS) and troubleshoot problems. Throughout the cutover period (01 October-17 November), obligations will be executed offline and entered in the CFS

Sept. 29, 2021

Temporary BAH Increase - ALCOAST 355/21

ALCOAST 355/21 announces the establishment of Temporary BAH rates for 56 United States Military Housing Areas (MHAs), promulgates Coast Guard policy, and provides implementation process guidance for eligible Coast Guard active duty personnel. Members stationed at duty stations within the respective MHAs who have experienced abnormal housing cost increases may be eligible to apply for these temporary rates effective from 01 October 2021 to 31 December 2021. No other MHA is eligible for an increase at this time.

Sept. 29, 2021

TRICARE Pharmacy Copayments to Increase in 2022

Do you get your prescription drugs through TRICARE Pharmacy Home Delivery or at a TRICARE retail network pharmacy? If so, you'll pay anywhere from $1 to $8 more in copayments starting Jan. 1. These costs changes won't affect all beneficiaries.

Sept. 24, 2021

Direct Access Limited Availability Periods Scheduled for October 2021

Access to Direct Access will be limited to only those users who will be performing tasks associated with security update and data center move on the following dates: a. 0600 EDT, Saturday, 02 Oct 2021, through 0600 EDT, Tuesday, 05 Oct 2021. b. 0600 EDT, Friday, 29 Oct 2021, through 1600 EDT, Saturday, 30 Oct 2021.

Sept. 22, 2021

Retiring From the Service? Get to Know Your TRICARE Options

If you're getting ready to retire from active duty or reserve service, your goal is likely to make a smooth transition to civilian life. TRICARE can help you do that. When you retire from active duty or retire from the National Guard or Reserve, you'll experience a TRICARE Qualifying Life Event (QLE). QLEs open a 90-day window where you can enroll in a new TRICARE health plan or change your coverage.

Sept. 22, 2021

Temporary BAH Increase - Flag Voice 561

The Secretary of Defense has approved a temporary Basic Allowance for Housing (BAH) increase to 56 Military Housing Areas (MHAs) across the United States.

Sept. 17, 2021

Known Issue: Direct Access Excel Spreadsheet Viewing- work around

​If your computer has migrated to Office 365/ The Cloud, you may experience issues viewing certain excel spreadsheets from direct access (web pages or excel 2003 version).