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USCG Pay & Personnel Center             

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges.  We are currently experiencing the same issues and working with C5I and programmers to stabilize the system.  This message will be removed when resolved.

Attention: Orders remaining in a funds status check failed status (e.g. Awaiting $) is a known issue causing the continue error with newly renamed units for PCS, Separation, and RSV orders. If you continue to experience this issue, please submit a PPC Customer Care Ticket to PPC-DG-CustomerCare.

ESS/CGBI: A known connection loss between Direct Access and CGBI is impacting Employee Summary Sheet (ESS) data, last updated on 09 May 2024. It is actively being triaged by the C5ISC. Temporary mitigation steps are in place to ensure permitted member data sets are provided to boards and panels.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved.  If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

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Mailing address:

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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
 

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

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Pay & Personnel News Updates from our Branches

ALCOAST 200/24 - CEREMONIAL ADVANCEMENT

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OVERVIEW. This ALCOAST announces the continuation of the Ceremonial Advancement policy announced in REF (B). This policy allows Coast Guard enlisted members the best opportunity to plan, prepare, and execute meaningful advancement ceremonies to recognize career milestones, while also considering unit operations and Service needs. This policy allows for a larger planning window for enlisted advancement ceremonies from the release of the monthly Enlisted Personnel Advancement Authorization (EPAA) or Enlisted Reserve Advancement Authorization (ERAA), on or around the 20th of each month, to advancement on the first day of the following month. This expanded window helps with the logistical arrangements for family and friends to witness and participate in the advancement ceremony.

ALCOAST 200/24