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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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U.S. Coast Guard 
Pay & Personnel Center
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PPC-DG-CustomerCare@uscg.mil

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P&D On Demand Training

PPC Call Center Reduced Staffing

Due to the Pay and Personnel Center's reduction of staff physically working in the building as a result of the coronavirus, the Call Center will temporarily cease answering live phone calls beginning 26 March 2020. Phone support will be limited to customers leaving a message. PPC staff will check messages daily, create trouble tickets, and work tickets via telework.

The phone number for PPC Customer Care is 1-866-772-8724.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Results:
Tag: SWE

March 19, 2020

Revised Cutoffs for November 2019 Servicewide Exam (SWE) Announced

All Coast Guard Enlisted Message (ALCGENL) 043/20 ​provides the cutoff number (ADV sequence) and the name of the member at the cutoff position for the respective rate.

Feb. 28, 2020

Servicewide Examination (SWE) Guide

The Servicewide Examination (SWE) Guide provides detailed descriptions on how a SWE works along with what processes and procedures are required to be followed by members and their commands to ensure a successful SWE cycle.

Jan. 24, 2020

Enlisted Rating Advancement Training System Update

This message promulgates updated advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) and provides updates to the Occupational Analysis (OA) schedule.

Jan. 9, 2020

May 2020 Servicewide Exam (SWE) Competition

​ALCGENL message 003/20 announces the May 2020 SWE competition for all ratings, except MU, for advancement to pay grades E-5 through E-8.

Oct. 29, 2018

Leadership and Management School (LAMS) Completion Deadline for Servicewide Exam Waiver Process Guidance

PPC (ADV) has created a process guide which provides reference to policy, procedures and information on submitting Leadership and Management School (LAMS) completion deadline waivers to PPC. LAMS completion deadline waivers are available to allow for certain provisions where individuals are unable to complete LAMS prior to the Servicewide Examination Eligibility Date (SED).

Jan. 23, 2018

New Servicewide Examination Process and Procedure Guide

The Servicewide Examination (SWE) Guide provides detailed descriptions on how a SWE works along with what processes and procedures are required to be followed by members and their commands to ensure a successful SWE cycle.

June 16, 2017

Additional SWE Point for Company Commanders and OIC Qualified BM1s

Extra Point on the Servicewide Exam (SWE) final multiple for Recruit Company Commanders and OIC qualified BM1s.