U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2200
PPC-DG-CustomerCare@uscg.mil
Direct-Access Web-TPAX https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)
MilConnect
Due to the Pay and Personnel Center's reduction of staff physically working in the building as a result of the coronavirus, the Call Center will temporarily cease answering live phone calls beginning 26 March 2020. Phone support will be limited to customers leaving a message. PPC staff will check messages daily, create trouble tickets, and work tickets via telework.
The phone number for PPC Customer Care is 1-866-772-8724.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
March 19, 2020
Revised Cutoffs for November 2019 Servicewide Exam (SWE) Announced
All Coast Guard Enlisted Message (ALCGENL) 043/20 provides the cutoff number (ADV sequence) and the name of the member at the cutoff position for the respective rate.
Feb. 28, 2020
Servicewide Examination (SWE) Guide
The Servicewide Examination (SWE) Guide provides detailed descriptions on how a SWE works along with what processes and procedures are required to be followed by members and their commands to ensure a successful SWE cycle.
Jan. 24, 2020
Enlisted Rating Advancement Training System Update
This message promulgates updated advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) and provides updates to the Occupational Analysis (OA) schedule.
Jan. 9, 2020
May 2020 Servicewide Exam (SWE) Competition
ALCGENL message 003/20 announces the May 2020 SWE competition for all ratings, except MU, for advancement to pay grades E-5 through E-8.
Oct. 29, 2018
Leadership and Management School (LAMS) Completion Deadline for Servicewide Exam Waiver Process Guidance
PPC (ADV) has created a process guide which provides reference to policy, procedures and information on submitting Leadership and Management School (LAMS) completion deadline waivers to PPC. LAMS completion deadline waivers are available to allow for certain provisions where individuals are unable to complete LAMS prior to the Servicewide Examination Eligibility Date (SED).
Jan. 23, 2018
New Servicewide Examination Process and Procedure Guide
June 16, 2017
Additional SWE Point for Company Commanders and OIC Qualified BM1s
Extra Point on the Servicewide Exam (SWE) final multiple for Recruit Company Commanders and OIC qualified BM1s.
