U. S. Coast Guard Pay & Personnel Center
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2000 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
(785) 339-3780
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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May 13, 2022
Updated - How to Submit PCS Advance Request and File PCS Travel Claims
PCS Advances Walkthrough added. This section walks a user through the procedure for completing an advance request in ETS. It was provided by YN2 Heather Everett, TRACEN Petaluma.
TPAX Profile Creation for New Accessions Required for PCS Travel Advances Claims
Recently accessed members will need to have a TPAX profile built in order to file their PCS claim.
Change in household goods calculations: gun safes
A recent change allows the weight of empty gun safes to be excluded from your HHG weight calculation.
If you received a PCS Travel Advance, you still may be owed money
If you received PCS travel advances, you are required to submit a travel claim for full compensation.
Housing and Permanent Change of Station (PCS) Communication
With the ever changing and volatile housing markets throughout the country, it is critical that local commands ensure they are providing inbound members the information needed through the welcome aboard messaging and follow-on discussion with the new command.
May 12, 2022
Temporary Lodging Expense (TLE) Extensions
ALCOAST 178/22 extends and revises ALCOAST 309/21 (JTR Update/TLE) to extend temporary lodging expense (TLE) up to 60 days to assist those who are impacted by severe housing shortages in Military Housing Areas (MHA). The TLE extension change to the JTR is not retroactive.
April 28, 2022
PSI & PA Units Contact List
The PSI & PA Units spreadsheet(25 April 2022) (CG Portal Link) provides contact information for SPOs and unit P&A offices that have completed the PSI transition. The spreadsheet can be sorted and filtered by; PSI/P&A Unit Name, Department Name, SPO, or PSI status. The 3rd tab provides the mailing address, the email address, and a point of contact
April 26, 2022
Financial System Modernization Solution Incident Command Update
TDY claims: New TDY payments continue to work for most travelers. Approximately 40% of outstanding TDY payments that previously had errors have now been processed. PPM claims: Approximately 75% of outstanding PPM claims have been processed. TLA claims: Most TLA claims have now been paid, with about 20% of claims still waiting to be processed.
April 15, 2022
FSMS: Progress Report From the Incident Command
The Coast Guard is extending the due dates for some government travel credit card (GTCC) payments as we continue our transition to a modern financial system. The extensions are intended to help minimize financial impacts on members and units as the service works through the challenges of transitioning to a modern financial system.
Government Travel Charge Card (GTCC) Program: Financial and Travel System Transition Guidance - Update
ALCGPSC 056/22 restricts the use of the Centrally Billed Account (CBA) and extends the expanded use of the Government Travel Charge Card (GTCC) Individually Billed Accounts (IBA) to support travel until the Financial Systems Modernization Solution (FSMS) Incident Management Team (IMT) objectives are met. These policy waivers offer a reliable means of financial support in the absence of standard travel advances being processed or travel claim payments being promptly processed, particularly for Permanent Change of Station, Long-Term TAD, and Disaster Evacuation Orders.
Update on Government Travel Charge Card (GTCC) Payment Due Dates
The Coast Guard is extending the due dates for some government travel credit card (GTCC) payments as we continue our transition to a modern financial system. The extensions are intended to help minimize financial impacts on members and units as the service works through the challenges of transitioning to a modern financial system. The GTCC program will evaluate each member’s payment requirements and extend the due date on a month-to-month basis. No late fees or payments will be due until you receive your reimbursement. Please talk with your travel manager if you have any questions or need a higher balance waiver.
April 6, 2022
E-Gov Travel System (ETS) Frequently Asked Updates
An updated (April 6, 2022) list of ETS frequently asked questions is available via PPC's ETS web page (https://www.dcms.uscg.mil/ppc/tvl/ets). This list covers post-go-live issues. Here is a direct link to the file (the file is in PDF format): https://dcms.uscg.afpims.mil/Portals/10/CG-1/PPC/GUIDES/TRAVEL/ETS/ETSPostGoLiveFAQs.pdf?ver=iBheKe00_RnWIazoY-wtsA%3d%3d Please submit any new questions to the TMO at HQS-SMB-CG-1332-TravelManagementOffice@uscg.mil.
FSMS: Progress Report from the Incident Command
The Coast Guard is making headway toward paying our people and our bills. The Financial Systems Modernization Solution (FSMS) Transition Incident Command (IC) – working with CGHQ Directorates and the Coast Guard’s Finance Center (FINCEN) – now have 134 personnel surged to address transition challenges. Here's an update on progress to date.
PCS Assist Team Returns for Transfer Year 2022 Season
The Permanent Change of Station (PCS) Assist Team returns after providing unique support to Coast Guard members who have PCS’d during the previous two transfer years – 2020 and 2021. The PCS Assist Team began operating on April 4, and will run through Sept. 30, 2022, Mondays through Fridays from 7 a.m., to 7 p.m. eastern time.
April 1, 2022
Update to the PCS Entitlements / Advances, TLE and Separation Leave Calculator
The updated 2022 PCS Entitlements / Advances, TLE & Separation Leave Calculator is now online