USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS CHALLENGES

The Pay and Personnel Center is aware of Direct Access challenges. We are currently experiencing the same issues and working with C5I and programmers to stabilize the system. This message will be removed when resolved.

Note: The issue which was preventing the issuance of PCS orders and entitlements has been resolved. If you continue to experience issues with your PCS orders or entitlements, the Pay and Personnel Center PCS Assist Team is standing by to assist (844-727-2022, PCSAssist@uscg.mil).

mLINQS ISSUE

USCG is still facing an issue in mLINQS with selecting the "assigned to" option from the drop-down menu and in the employee tab for certain states such as California, Ohio, Connecticut and Maryland. mLINQS has indicated that this is not a problem with the mLINQS software, but rather a browser settings issue with the Coast Guard (the settings are currently inaccessible to the average user and unit IT support). We are currently in communication with CG-9336 to resolve this issue as soon as possible.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager

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Self-Service

https://hcm.direct-access.uscg.mil
https://e2.gov.cwtsatotravel.com/

Pay & Personnel News Updates from our Branches

Survivor Benefit Plan (SBP)-VA Dependency and Indemnity Compensation (DIC) Off-Set Phase Out

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Jan. 12, 2022 —

SBP-DIC Offset Phased Elimination News: January 1, 2022 begins Phase Two of the SBP-DIC Offset Phased Elimination.

In 2022, surviving spouse SBP annuity payments issued by PPC will be reduced (offset) by no more than one-third of the amount of DIC (issued by the VA).

This change in the law does NOT affect your DIC payments. You will continue to receive your normal DIC payments from the VA.

Phase Two changes will begin with your SBP annuity payment made on February 1, 2022.

The National Defense Authorization Act (NDAA) for Fiscal Year 2020 changed the way that Survivor Benefit Plan (SBP) annuity payments are reduced (off-set) by the receipt of VA Dependency and Indemnity Compensation (DIC). There is no change in 2020 but beginning in 2021, the off-set will be reduced to 2/3rd's of the DIC amount. In 2022, the off-set will be reduced to 1/3rd of the DIC amount and the off-set will be totally eliminated in 2023.

PPC is now working now to review the change and making plans for implementation. In the meantime, please ensure that your contact information (address, email, and phone number) are up to date at the PPC.

Related Information from the Department of Defense