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U. S. Coast Guard Pay & Personnel Center
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
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Nov. 23, 2022
2023 Adjustments to Retired/Retainer Pay, Survivor Annuities and Premiums
The following Cost-of-Living Adjustments (COLAs) are effective December 1, 2023, based on the increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) through the third quarter of the calendar year 2022. The term "retired pay" includes retainer pay and the term "members" includes former members.
Sept. 27, 2022
Seeking Mental Health Services? Learn What TRICARE Covers
If left untreated, mental health challenges could affect your physical health. TRICARE covers a variety of mental health services to help you get care so you can stay balanced, in both mind and body.
Sept. 19, 2022
Procedures for the Recall to Active Duty of Retired Reservists
Reservists may be recalled, at their consent, for voluntary orders such as Active Duty for Operational Support and Extended Active Duty. This policy also includes the recall of retired reservists.
Jan. 12, 2022
Survivor Benefit Plan (SBP)-VA Dependency and Indemnity Compensation (DIC) Off-Set Phase Out
The National Defense Authorization Act (NDAA) for Fiscal Year 2020 changed the way that Survivor Benefit Plan (SBP) annuity payments are reduced (off-set) by the receipt of VA Dependency and Indemnity Compensation (DIC).
Jan. 11, 2022
Nebraska to Exempt Military Retired Pay from State Income Tax Beginning in 2022
On 26 May 2021, Nebraska Governor Pete Ricketts signed Legislative Bill (LB) 387 into law, allowing 100% of military retirement pay to be exempted from Nebraska income tax starting January 1, 2022.
Oct. 28, 2021
Reminder: If your retirement date is on or after 1 January, 2022, as of 1 November 2021, PPC/RAS will no longer accept Form CG-4700 as your application for retirement pay
CG Form 4700, Coast Guard, PHS & NOAA Retired Pay Account Worksheet and Survivor Benefit Plan Election is being phased out. Coast Guard, PHS and NOAA personnel will join their DoD counterparts and begin using DD Form 2656, Data for Payment of Retired Personnel to establish their retired pay accounts at the Pay & Personnel Center.
Sept. 16, 2021
Mailing Address and End-Year Tax Documents
END OF THE CURRENT TAX SEASON IS FAST APPROACHING! All retirees and annuitants are reminded that the Mailing Address listed in Direct Access (DA) is the address all your year-end tax documents will be sent to. Please note that your Home Address will NOT be used for these mailings.
May 18, 2021
Former Spouse – Annual Certification No Longer Required
The yearly certification that former spouses who receive division of retired pay pursuant to the Uniformed Services Former Spouses’ Protection Act (FSPA) have completed in the past are no longer required. Consequently, former spouses won’t be receiving a reminder to file their yearly certification forms.
April 19, 2021
Long Term Care Benefits for the Uniformed Services
Richard Hartley, USCG Retired, FedPoint | Defense Agencies Account Manger, April 19, 2021 —
A long term care event can happen at any age, and the potential financial and emotional strain that comes with it can have an impact on you, your family, and your loved ones.
Dec. 18, 2020
Separating or Retiring? Take Your Mandatory Transition Training
All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.
Oct. 22, 2020
Veterans Affairs (VA) Separation Health Assessments
Members separating from active duty must complete a Separation History and Physical Examination (SHPE) and a mental health assessment (MHA) prior to separation. Servicemembers who file a disability claim with the VA prior to separation, via the Veterans Affairs (VA) Benefits Delivery at Discharge (BDD) program, will receive a VA provided Separation Health Assessment (SHA). ALCOAST Commandant Notice 127/20 authorizes the use of the VA separation Health Assessment to meet the requirements for a military SHPE and MHA.
Oct. 1, 2020
Plan Now: TRICARE Select Enrollment Fees for Group A Retirees Coming January 2021
Did you hear the news about TRICARE Select enrollment fees? TRICARE Select Group A retirees must begin paying enrollment fees to maintain health coverage starting on Jan. 1, 2021. TRICARE Select is the name of the plan that replaced the former TRICARE Standard and TRICARE Extra programs in 2018.
June 3, 2020
Direct-Access Password Reset Guidance
During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"
May 8, 2020
A Friendly Reminder: Keep Your DEERS Info Updated
Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.
April 3, 2020
Retirees/Annuitants/FSPA Payees Change your Federal Income Tax Withholding or Additional Withholding:
Do not use IRS W-4P (Withholding Certificate for Pension or Annuity Payments). Direct Access is configured to withhold federal income tax based on the information from the IRS W-4. Beginning on April 1, 2020, if you provide your information on a W-4P form, you will be asked to complete a W-4 instead so that the system will be able to recognize your request
March 24, 2020
The Armed Forces Retirement Home Offers Affordable Independent Living for Eligible Veterans!
The Armed Forces Retirement Home (AFRH) – which offers affordable independent living to eligible veterans in its Washington, D.C., and Gulfport, Miss. locations, is now accepting applications for residency in 2020!
Dec. 9, 2019
Defense Health Agency (DHA) Monitoring Payment Processing Error in TRICARE East Region
The Defense Health Agency (DHA) and Humana Military are working closely together to quickly assist approximately 75,000 TRICARE beneficiaries affected by a payment processing error that occurred on Thursday Dec. 5. For those affected, health care coverage remains uninterrupted.
Sept. 23, 2019
TRICARE Dental and Medical: Separate Programs, Separate Enrollments
Not sure if you have dental coverage? Did you enroll in a dental plan? Your TRICARE dental and medical benefits are separate benefits. To gain coverage, you need to enroll in a dental plan and health care plan separately.
Sept. 20, 2019
In Case You Missed It | TRICARE West Region e-Updates September 2019
2020 TRICARE Open Season; What to do After Receiving Emergency Care; Rate Update for Premium-Based Plans; Don't Forget to Update the Defense Enrollment Eligibility Reporting System (DEERS); DoD Self-Service Logon for Secure Portal Access; Back-to-School Preventive Health Care; Electronic Health Records Update; Be Prepared for a Natural Disaster; Vitamin D Deficiency; How Healthy Are You?
Aug. 23, 2019
TRICARE: Retiring from Active Duty Brochure (PDF)
A four-page brochure that explains TRICARE coverage options after retiring from active duty. The brochure describes what stays the same, what changes, what actions to take, and what program options are available. It also provides information on dental coverage and the pharmacy benefit. Contact information is also included.
June 14, 2019
TRICARE Extended Care Health Option Helps Families with Special Needs
Do you have a family member with special needs? Do they need health care services beyond those covered by their current TRICARE health plan? The TRICARE Extended Care Health Option (ECHO) may be right for them. ECHO provides supplemental health care coverage for active duty family members with a qualifying mental or physical disability.
June 12, 2019
Moving Away to College May Change Your Child's TRICARE Options
Is your student heading away to college this fall? TRICARE coverage of eligible dependents extends to college students. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event (QLE). If this QLE applies to your student, you have 90 days from the date of the address change to change his or her TRICARE Prime or TRICARE Select health plan.
May 29, 2019
Your Child Transitioning to Adulthood with TRICARE Young Adult
Did your child graduate from college, but hasn't yet launched a career? Not to worry, TRICARE may still be available to provide health care coverage. A change in family composition, like when your child becomes an adult, is a TRICARE Qualifying Life Event. After your child turns age 21, they're no longer eligible for regular TRICARE.
May 22, 2019
Retired Pay "High-3" Calculator Launched
The Department of Defense has introduced a new "legacy" High-3 Retirement Calculator to help members (Active Duty and Reserve) under the high-3 retirement system to estimate their retired pay.
May 9, 2019
A Change of Address May Mean New TRICARE Health Options
Are you and your family moving? Moving doesn't change your TRICARE eligibility. But it may change the TRICARE health care options available to you and your family. A change of address, such as moving to a new country, city, region, or ZIP+4 code is a TRICARE Qualifying Life Event.