U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

Direct Access Maintenance Scheduled

Direct Access (DA) will not be available from 9:00 PM (Central Time) on Thursday, March 4, 2021 until 1:00 AM (Central Time), Friday, March 5, 2021. The system will be offline for routine server maintenance.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200



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DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

New Direct Access & WebNow Links

Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:

New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)

The user names and passwords you use to access these systems have not changed.

Pay & Personnel News Updates from our Branches

Jan. 19, 2021

Coast Guard Support Offers Online Tax Filing & Consultation

Coast Guard personnel, employees, and their dependent family members my file their federal and state taxes online for free.

Jan. 19, 2021

2020 Tax Statements (IRS Forms W-2, 1099R, and 1095)

Year-End Tax forms are now available via Direct-Access Self-Service.

Jan. 14, 2021

Clarification of Continuous Duty On Board a Ship Required for FSA

ALCOAST Commandant Notice 004/21 implements the provision in Section 615 the 2021 NDAA that amends Subsection 427(a)(1)(B) of Title 37 U. S. Code to include the periods in home port before, during, and following a cutter’s deployment away from home port to be included in the 30 day qualifying period for FSA-S, so long as the with-dependent crewmembers (permanently or temporarily assigned) are ordered to remain aboard that vessel while in home port.

Jan. 13, 2021

End of Year Tax Forms for Retirees and Annuitants

The IRS 1099-R, Distributions From Pensions, Annuities, Retirement or Profit-Sharing Plans, IRAs, Insurance Contracts, etc, forms are now available in Direct Access Self Service. The 1095-B, Health Coverage, forms will be available on or about 15 January. They will not be mailed this year.

Jan. 13, 2021

Update: Payroll tax payback will be spread out through 2021

If you had payroll taxes deferred, the 2020 deferred OASDI taxes will be collected in 24 installments from your mid-month and end-of-month pay between Jan. 1 and Dec. 31.

Jan. 12, 2021

Personnel and Pay Procedures Manual - Chapter 7: Continuation of Service Published

PPPM Chapter 7, Continuation of Service, is now available.

Jan. 12, 2021

COVID-19: Payroll Tax Deferral - Update , Collections

This ALCOAST announces impending modifications to take-home pay, for both civilian employees and military members of the Coast Guard, who had their payroll tax deferred in Sep, Oct, Nov, and Dec 2020.

Jan. 12, 2021

Coast Guard Safe Homes Initiative Update #2 (Flag Voice 534)

This Flag Voice is provided as an update to the Coast Guard Safe Homes Initiative (SHI). 

Jan. 12, 2021

Announcement of 2021 CONUS Living Pattern Survey (Flag Voice 533)

I am pleased to announce the opening of the 2021 CONUS Living Pattern Survey (LPS).  As the first step in the Cost of Living Allowance (COLA) rate setting process, the LPS is an opportunity for the CONUS military community to influence future rates.  Coast Guard participation helps ensure that the DoD has the necessary data to accurately compute COLA for the next three years (CYs 2022-24).  Members will be asked to select which goods and services they regularly purchase at local stores and the percentage of shopping they complete at on-base facilities (commissaries & exchanges – if available) and online.  This survey is extremely important for remote locations where Coast Guard units have the only COLA-eligible footprint in the area (i.e. where there is no DoD presence).

Jan. 12, 2021

Keep DEERS Updated as New Plan Year Begins

Did you or your family member experience a change last year that may qualify a DEERS update? As 2021 begins, be sure your and your family’s information is up to date in the Defense Enrollment Eligibility Reporting System, or DEERS. DEERS is a database of active duty and retired service members. It also includes family members and others who are eligible for TRICARE benefits. If you don’t keep your family’s information current, it could delay their access to health care. Errors can also cause delays with your claims and prescription delivery.

Jan. 11, 2021

ALCGENL 003/21 May 2021 Service Wide Examination (SWE) Competition

​ALCGENL 003/21 May 2021 Servicewide Examination (SWE) Competition, announces the May 2021 SWE competition for all ratings except for BM2 and MU. for advancement to pay grades E-5 to E-8.

Jan. 6, 2021

2021 Civilian (GS) Salary Tables

The Office of Personnel Management (OPM) has the 2021 GS salary tables available on their web site at https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2021/general-schedule/. 

Jan. 6, 2021

2021 Continental U.S. (CONUS) Living Pattern Survey now Online

This ALCOAST announces the 2021 CONUS LPS and strongly urges all CONUS-assigned active duty members and their dependents participate in it. This is an opportunity for the CONUS military community at-large to participate in the Cost-of-Living Allowance (COLA) process and positively affect future rates.

Jan. 6, 2021

List of Approved 2021 High Year Tenure Professional Growth Point Waivers Published

Coast Guard Personnel Center, Enlisted Personnel Management Division, announced in ALCGENL message 002/21 the availability​ of the list of approved 2021 high year tenure waivers at https://cg.portal.uscg.mil/units/psc/psc-epm/SitePages/HYT.aspx​. The list of approve waivers is an enclosure to 2021 High Year Tenure Professional Growth Point memo (PSC (EPM) Memo 1040 of 05 Jan 21)​

Jan. 5, 2021

Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.