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U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Saturday, March 25, 2023, from 0600 (EST) until Tuesday, March 28, 2023, at 0600 (EST). This outage is necessary for an upgrade and modernization to Direct Access. For more information see ALCOAST 057/23.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2200 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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June 23, 2022
Updated - How to Submit PCS Advance Request and File PCS Travel Claims
Example of including paid PCS advances to a voucher added.
June 14, 2022
Retiree and Annuitant Services Decedent Affairs
​You can report the passing of your loved one via e-mail to ppc-dg-customercare@uscg.mil or by phone at 1 866 772-8724 (business hours are: M-F 0730 to 1600).
June 13, 2022
Temporary Lodging Allowance (TLA) Advances and Claims CG Portal Site
Coast Guard Finance Center, Chesapeake, VA — The link to access the new Sharepoint platform is https://cg.portal.uscg.mil/units/fincen/SitePages/TLAClaims.aspx. Within the platform, users will have access to view the user guide to assist with processing claims as well as the ability to view the FINCEN Review workbench to see where claims are in the process.
Processing Advances for Personally Procured Moves (PPM)
Coast Guard Finance Center, Chesapeake, VA — PPM Advances are emailed to the PPM Advance Shared mailbox. That email address is: FIN-SMB-PPMADVANCE@USCG.MIL
June 10, 2022
Standard Mileage Rates for Official Travel (Flag Voice 579)
The IRS just announced increases to the standard mileage rates that will go into effect on 01 July 2022. These increases will directly affect the mileage reimbursement rate for PCS and TDY travel for military members and civilian employees alike. The mileage rate for PCS travel will increase from $0.18 to $0.22 per mile, and the mileage rate for TDY travel will increase from $0.585 to $0.625 per mile.
June 9, 2022
October 2022 Reserve Servicewide Exam (RSWE) Announcement
The RSWE will be administered on Saturday morning, 22 October 2022. The October 2022 RSWE is waived for: BM1, BM2, CS2, IS2, IV2, ME2, MST2, PA1, PA2, SK2, and YN2. These rates will continue to be administered as a supplemental advancement list. For planning purposes, the BM1 RSWE may be implemented in 2023.
June 2, 2022
How to Use TRICARE and Other Health Insurance at the Pharmacy
Do you have other insurance in addition to the TRICARE? TRICARE calls this other health insurance (OHI). Some OHI includes a prescription drug benefit that can be used with the TRICARE Pharmacy Program.
May 31, 2022
Orders for Courses of Instruction of Less Than 20 Weeks
This ALCOAST announces changes to Coast Guard Supplement to the Joint Travel Regulations (CGS-JTR), COMDTINST M4600.17B to further the Coast Guard's commitment to providing stability for Coast Guard members and their families in support of a mission-ready total workforce. All members with dependents will be issued TDY orders for courses of instruction of less than 20 weeks, including to OCS and applicable class "A" and "C" schools.
TRICARE Fact Sheet Helps You Find Your Right Dental Plan
Check out the TRICARE Dental Options Fact Sheet to learn about dental options for you and your family. TRICARE dental options are separate from TRICARE health care options. Depending on your beneficiary category, you'll be eligible for different dental programs.
ETS Group Travel Authorization Process Guide
Groups over 10 members that are going to the same location can use the group authorization in ETS. When completing the authorization the major and minor must be the same for all members otherwise ETS will not allow for selecting the members in the group authorization.
May 24, 2022
2022 Hurricane Season - Ensuring Personnel Readiness
Hurricane season begins 01 June and continues through 30 November. Given the past years' hurricanes and evacuations, it is critical we remain vigilant and be prepared this hurricane season.
May 23, 2022
Action Required: Preparing ETS Profiles Prior to Hurricane and Wildfire Season
ALCOAST 199/22 requires all personnel (active duty, reservists, and civilians) to ensure their ETS accounts are active, and their profiles are up to date with all dependent information added, by 01 June. This is critical to enabling processing of dependent claims in ETS and reimbursement payments via FSMS.
Additional Information Required When Submitting Trouble Tickets for Tax Issues
Attach a copy of the member's current IRS form W-4 to all trouble tickets for tax issues. In order to determine if there are any programming problems or if DA is calculating taxes correctly, a copy of members W-4 is required. This is based on the guidance provided by IRS in Publication 15-T. There are certain areas that are only filled out on the actual W-4 that is needed information in order for us to calculate what system should be doing.
May 19, 2022
Coast Guard Leased Housing Program Update
Contacting the housing office early in the PCS season allows time to request a waiver to leased housing eligibility if circumstances merit an exception. If Coast Guard leased housing is the best solution, the housing office may now contract that housing in advance, up to 60 days, in order to ensure its availability in time for your arrival.
May 13, 2022
TPAX Profile Creation for New Accessions Required for PCS Travel Advances Claims
Recently accessed members will need to have a TPAX profile built in order to file their PCS claim.
Change in household goods calculations: gun safes
A recent change allows the weight of empty gun safes to be excluded from your HHG weight calculation.
If you received a PCS Travel Advance, you still may be owed money
If you received PCS travel advances, you are required to submit a travel claim for full compensation.
Housing and Permanent Change of Station (PCS) Communication
With the ever changing and volatile housing markets throughout the country, it is critical that local commands ensure they are providing inbound members the information needed through the welcome aboard messaging and follow-on discussion with the new command.
April 28, 2022
PSI & PA Units Contact List
The PSI & PA Units spreadsheet​(25 April 2022) (CG Portal Link) provides contact information for SPOs and unit P&A offices that have completed the PSI transition. The spreadsheet can be sorted and filtered by; PSI/P&A Unit Name, Department Name, SPO, or PSI status. The 3rd tab provides the mailing address, the email address, and a point of contact
April 18, 2022
Known Issue: Approval of DD-214s for Reserve Component Members
An issue has been reported concerning the timing of the approval of DD-214 forms for reserve component members.
April 15, 2022
Do You Need All 4 Parts of Medicare for TRICARE For Life?
Do you have Medicare, or will soon be eligible to enroll? Medicare has four parts: A, B, C, and D. It's important that you understand how each part differs and which parts you'll need for TRICARE For Life.
March 24, 2022
Personnel Support Initiative (PSI) Implementation Continues
Colleagues, the Personnel Support Initiative (PSI) is preparing to start Phase Two of implementation. Starting in AY22, the remaining Base Personnel Support Departments, Districts, Sectors, and Air Stations will transition. This Flag Voice is an update on the progress made in Phase One, and the way ahead.
Feb. 11, 2022
How to Prepare a DD-214 for Someone Who Doesn't Have a Middle Name
It easier than you think.
Feb. 10, 2022
How to open the DD-2656 and other advanced PDF forms on a CG standard workstation.
Many people will try opening a PDF form and find that they get an error that says "Please wait." This is not a problem with the form but has to do with the set-up of your computer's browser as the default for opening Adobe Acrobat forms. Many computers use the browser's built-in PDF viewer as the default for opening Adobe forms, but the browser's viewer cannot handle the macros built into the form. The simple solution to this problem is to save the form to your computer and then open the form by starting Acrobat Reader DC (from the start menu) and use it to open the form from its saved location. This should open the form in Adobe Acrobat Reader DC rather than your browser, allowing full functionality.
Feb. 4, 2022
ETQC Training Advisory 005-22, Guidance for A and C School Travelers and Command Representatives
Direct Access (DA) Training Administration System (TAS) has been reactivated following the successful conversion of Financial Systems Modernization Solution (FSMS) accounting data for FY22 "A" & "C" School orders. Although the system is online, the interface between DA, FSMS, and ETS is experiencing unforeseen complications in the processing of "A" & "C" School orders.
