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U. S. Coast Guard Pay & Personnel Center

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WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

July 14, 2021

By Direction Authority Policy Change

United States Coast Guard Regulations 1992, COMDTINST M5000.3B, Article 7-1-9, is amended to allow Commanding Officers to authorize Second Class Petty Officers and GS-7 Civilian Employees to sign, "By direction," pay, personnel, travel, correspondence, routine papers, vouchers, payrolls, returns, and reports not requiring administration discretion by the Commanding Officer.

July 14, 2021

Resumption of the Body Composition Program

This message announces the resumption of Body Composition Screenings (BCS) beginning 01 OCT 2021 and updates Coast Guard Weight and Body Fat Standards Program Manual, COMDTINST M1020.8H with Abdominal Circumference (AC) as an additional body composition measure.

July 14, 2021

Enlisted Rating Advancement Training System (ERATS) Summer 2021 Update

This message announces an update to the advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) and provides updates to the Occupational Analysis (OA) process.

July 13, 2021

Body Composition Program Update - Flag Voice 551

In light of the diminishing impacts of COVID-19 on our members, availability of vaccines, and widespread return to pre-COVID conditions, Body Composition Screenings (BCS) will resume on 01 October 2021.  This resumption will include all administrative measures for members not in compliance with either Maximum Allowed Weight (MAW), taping options,

July 13, 2021

TRICARE and Marriage: What to Do When Getting Married

It's a big moment when you say "I do." It's also important for your family health coverage. Spouses of service members are eligible for TRICARE coverage. And getting married is a TRICARE Qualifying Life Event (QLE). So, what does this mean and what steps do you need to take?

July 13, 2021

How you can prepare for the new travel system

Earlier this year the Coast Guard announced new changes coming next fiscal year. The new Financial Management System Modernization Solution (FSMS) is scheduled to take the place of FPD, Oct. 1, 2021, along with integrating a new E-Gov Travel Services (ETS) travel system. However, with the launch of this new system the service expects some possible interruptions during the launch, including delays in the capability to process travel reimbursements and cash advances for a short time during the transition period.

July 13, 2021

Customer service improvements at P&A offices due to PSI

Yeoman assigned to the Personnel and Administrative (P&A) offices are expected to receive expanded Direct Access privileges in order to better assist members with pay, personnel, and administration issues.

July 6, 2021

COVID-19: Cancellation of Calendar Year 2021 Travel and Leave SITREP 2

ALCOAST 245/21 cancels ALCOAST 096/21. Due to current trends of the pandemic, combined with the national vaccination effort, policies for foreign and domestic leave and travel are returned to pre-COVID procedures as outlined in Military Assignments and Authorized Absences, COMDTINST M1000.8 (series). However, leave and travel approving officials should weigh individual member vaccination status (vaccinated versus unvaccinated) and site-specific COVID-19 conditions when conducting readiness risk assessment and approving leave and travel requests.

July 2, 2021

Reserve Master Chief Advancement Panel Announcement

ACN message 064/21 announces the implementation of the Reserve Master Chief Advancement Panel (R-MCAP) for advancement to E-9 in the Reserve Component. The R-MCAP will convene annually, beginning in October 2021, to select eligible Senior Chief Petty Officers (SCPOs) in the Reserve Component, including members of the Selected Reserve (SELRES) and Individual Ready Reserve (IRR), for advancement to Master Chief Petty Officer for all ratings.

June 24, 2021

2021 Master Chief Advancement Panel Results Update 1

Commander, CG Personnel Service Center (CG PSC) approved the final report for the 2021 Master Chief Advancement Panel (MCAP) convened on 10 May 2021. See ALCGPSC 0575/21 for the updated list​.

June 21, 2021

Government Travel Charge Card Financial System Transition

ALCGPSC 054/21 provides important information for Government Travel Charge Cards during the transition to the new Financial System Modernization Solution​.

June 21, 2021

May 2021 Servicewide Exam Advancement Eligibility List

The May 2021 Servicewide Exam (SWE) Advancement Eligibility List is now available on PPC's (ADV) CGPortal page or via this link: https://cg.portal.uscg.mil/units/ppc/Enlisted%20Advancement%20Lists/2021/May21SWEList.pdf

June 21, 2021

Retiring from Active Duty? You Need This TRICARE Brochure

When you retire from active duty, you experience a major life change. Some parts of your TRICARE coverage will also change. Wouldn't it be helpful if you had a resource you could download? Check out the TRICARE Retiring from Active Duty Brochure for information you need to know.

June 17, 2021

New: Extensions for expiring CAC and USID cards

Does your card expire soon? Here's what you need to know.

June 15, 2021

Personnel and Pay Procedures Manual - Chapter Nine

This announcement promulgates chapter nine of the Personnel & Pay Procedures Manual (PPPM), PPCINST M1000.2 (series). PPC is in the process of converting the PPPM to Coast Guard Tactics, Techniques, and Procedures (TTP) format. New sections are promulgated as they are completed.