USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

DIRECT ACCESS

Direct Access (DA) is currently offline due to the implementation of security enhancements. Stakeholders throughout the C5I Community and CGCYBER are working tirelessly to bring DA back online as quickly as possible - WE APPRECIATE YOUR PATIENCE!

DA’s status will be updated accordingly on the logon screen once services are fully restored.

ATTENTION: As announced in ALCOAST 105/25, the implementation of multi-factor authentication (MFA) for DA began on 17 March 2025 to improve security.  

Once successfully implemented, Coast Guard users with CGOne Network Accounts must log in via Common Access Card (CAC).

Non-CAC holders (Retirees, Annuitants and those without a CGOne account) will perform a password reset prior to attempting to log in. The use of MFA one-time passcodes will be implemented for Non-CAC holders at a later date. Guidance with pre-generated passwords is being sent to users outside of the CGOne Network via email addresses on file within DA. Non-CAC holders who did not receive the email must contact the Product Support Service Desk for assistance.

Once services are restored, contact the Product Support Service Desk at 800-821-7081 (Mon-Fri, 6:30AM-6:30PM, EST) or via email at SMB-USCG-KerWV-ProductSupportSD@uscg.mil for assistance with password rests or logon assistance. 

All other requests will continue to be handled by the Pay and Personnel Center (PPC) Customer Care Help Desk who can reached via email at PPC-DG-CustomerCare@uscg.mil or by phone at 866-772-8724. 

RETIRED PAY

At present, for temporary, permanent, VA offset, AEW’s, CRDP, and CRSC disability, we are encountering a processing delay due to systematic issues and a shortage of personnel. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost proficiency.

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Telephone:
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E-Mail:
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Web Content Manager

ALCOAST 088/25 SSIC 4050 SUBJ: TRAVEL FOR NON‐COVERED ASSISTED REPRODUCTIVE TECHNOLOGY (ART)

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Feb. 25, 2025 —

R 251510Z FEB 25 MID180001627471U
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 088/25
SSIC 4050
SUBJ: TRAVEL FOR NON‐COVERED ASSISTED REPRODUCTIVE TECHNOLOGY (ART)
IN ACCORDANCE WITH THE HYDE AMEMDMENT
A. Executive Order, Enforcing the Hyde Amendment of 24 January 2025
B. PDTATAC Memo of 29 January 2025, UTD for MAP 04‐25(S), Removing
Travel for Non‐Covered Reproductive Health Care Services
C. PDTATAC Memo of 04 February 2025, UTD for MAP 08‐25(I),
Reestablish Travel for Non‐Covered Assisted Reproductive Technology
(ART)
D. The Joint Travel Regulations (JTR)
1. As directed in REFs (A), (B) and (C), this ALCOAST announces a
change to REF (D).
2. REFs (A) and (B) removed authority for all travel for Non‐Covered
Reproductive Health Care from REF (D) to include all associated
definitions and acronyms. REF (B) was subsequently updated by
REF (C).
3. REF (C) changed Par. 033013 and Appendix A of REF (D),
reestablishing the authority to travel for Non‐Covered ART. This
authority is effective immediately.
4. This change will be published in the next revision to REF (D).
The current version of the JTR can be found here:
(Copy and Paste URL Below into Browser)
https://www.travel.dod.mil/Policy‐Regulations/Joint‐Travel‐
Regulations/
5. JTR changes are located on Defense Travel Management Office's
(DTMO) website at:
(Copy and Paste URL Below into Browser)
https://www.travel.dod.mil/Policy‐Regulations/Joint‐Travel‐
Regulations/Changes/
6. To request travel for Non‐Covered ART, Service members should
Visit (CAC required):
(Copy and Paste URL Below into Browser)
https://uscg.sharepoint‐mil.us/sites/psc spo/FS/Emergency%20Leave
%20and%20Travel/Forms/AllItems.aspx
7. COMDT (CG‐1M12) Travel & Transportation Policy team can be
reached by email at: SMB‐COMDT‐TravelTransportationPolicy@USCG.MIL
8. Mr. Gary C. Rasicot, Deputy for Personnel Readiness (DCMS‐DPR),
sends.
9. Internet release is authorized.

The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local helpdesk.