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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

Direct Access Maintenance Scheduled

Direct Access (DA) will not be available from 9:00 PM (Central Time) on Thursday, March 4, 2021 until 1:00 AM (Central Time), Friday, March 5, 2021. The system will be offline for routine server maintenance.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

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DMDC MIL CONNECT WEB SITE LOGO MilConnect P&D On Demand Training

New Direct Access & WebNow Links

Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:

New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)

The user names and passwords you use to access these systems have not changed.

Pay & Personnel News Updates from our Branches

Feb. 2, 2021

PPC Customer Newsletter / Servicing Personnel Office Newsletter

Issue 01/21 (January) of the PPC Customer Newsletter is now available.

Feb. 1, 2021

Payee Warnings Report for SPO

This guide provides the procedures for a SPO to run the Payee Warnings Report for SPO in Direct Access (DA).

Jan. 29, 2021

New Shipmate Form will help you welcome incoming members

The U.S. Coast Guard has a new tool to help commands get to know newly arrived members.

Jan. 29, 2021

Good to go: USCG authorizes PCS and HHG shipments for 2021

PCS and household good shipments are authorized until further notice, and the Coast Guard is optimistic that the 2021 PCS season will go smoothly. Key initiatives from last year will remain in place to support members relocating due to permanent change of station (PCS) orders. Meanwhile, a New Shipmate Form will help units make the transition easier for their new members. Here’s what you need to know about the services, tools and policy ready to support you during PCS 2021.

Jan. 29, 2021

Assignment Year 2021 PCS and HHG Shipments - SITREP

ALCOAST message 030/21 provides information ​and resources for Coast Guard members transferring in the upcoming assignment year. While the information provided in the message will be of particular interest to those transferring in AY21, it also includes critical information to commands, supervisors, and SPO/ADMIN offices to assist their members in planning, preparing for, and executing PCS orders.

Jan. 28, 2021

RADM Hathaway and MCPO Lloyd Pierce release the CG National Retiree Council’s Annual Report

This open letter to Coast Guard retirees was written by RADM (ret.) Jeff Hathaway & MCPO (ret.) Lloyd Pierce, co-chairs of the Coast Guard National Retiree Council. The CGNRC was chartered in 1982. Its primary mission is to sustain open and positive lines of communication between the Commandant and the entire Coast Guard military retiree community through the Commandant’s executive agent, the Director of Military Personnel (CG-13).

Jan. 28, 2021

Understanding Repayment of the ​Payroll Tax Deferment

​As announced in announced in ALCOAST 329/20, the Government deferred Social Security tax collection from September through the end of 2020. Recent legislation changed the repayment period. Now, the 2020 deferred Social Security taxes will be collected in 24 installments (previously 8 installments) from your mid-month and end-of-month pay between January 15 and December 30 (previously April 30), 2021.To calculate the impact on your military pay, please see the Payroll Tax Deferral Guide.

Jan. 26, 2021

Enlisted Rating Advancement Training System Update

​ACN 009/21 promulgates updated advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) and provides updates to the Occupational Analysis (OA) schedule.

Jan. 22, 2021

2020 Master Chief Advancement Panel (MCAP) Revised Cutoffs

ALCGENL 010/21 establishes the 2020 revised cutoffs for advancement to E-9.

Jan. 22, 2021

November 2020 Servicewide Exam Cutoffs Announced

ALCGENL message 011/21 provides the cutoffs for participants of the November 2020 servicewide exam

Jan. 21, 2021

Next Master Chief Advancement Panel convenes May 10

The 2021 Master Chief Advancement Panel (MCAP) will convene May 10 at Coast Guard headquarters. The panel will recommend eligible active duty senior chief petty officers (SCPOs) for advancement to master chief petty officer for all ratings, except the musician rating.

Jan. 21, 2021

Updated Personal Financial Management Program policy—top four changes you need to know

The Coast Guard recently updated its Personal Financial Management Program policy with several adjustments. Here are the top four changes you need to know:

Jan. 19, 2021

November 2020 SWE Advancement Eligibility List Revised

Per ALCGENL 009/21, the revised November 2020 Servicewide Exam (SWE) Advancement Eligibility List is now available on PPC's (ADV) CGPortal page (CAC enabled, logon required).

Jan. 19, 2021

Coast Guard National Retiree Council Annual Report for 2020

The report from the 2020 meeting of the Coast Guard National Retiree Council is now available.

Jan. 19, 2021

2021 tax filing season begins Feb. 12; IRS outlines steps to speed refunds during pandemic

The Internal Revenue Service announced that the nation's tax season will start on Friday, February 12, 2021, when the tax agency will begin accepting and processing 2020 tax year returns.