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U. S. Coast Guard Pay & Personnel Center

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2019 Novel Coronavirus (COVID-19)

 

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

June 11, 2021

New Edition of the BAH/Housing Worksheet, CG-2025

The BAH/Housing Worksheet, CG-2025, has been revised. The issue with digital signatures and locking fields is resolved.

June 10, 2021

Coast Guard updates transgender service policy

The Coast Guard has updated its military transgender service policy manual.

June 8, 2021

COVID-19: Reserve Demobilization Guidance Issued

ALCOAST 210/21​ provides guidance for units and Servicing Personnel Offices (SPOs) on common issues and questions identified during the Release from Active Duty (RELAD) process for reservists recalled to active duty under USC Sec. 12302 or USC Sec. 12301(d) (contingency Active Duty for Operational Support (ADOS)). For purposes of entitlements and benefits, COVID-19 response is considered a contingency operation. ​

June 7, 2021

TRICARE Health Coverage Options for Young Adults

Is your child graduating from college this year? Or, are they a recent graduate? This is typically a time of transitions, whether to a new job, home, or city. It's also a time for many new graduates to transition to their own independent health care coverage. If your child is one of them, TRICARE Young Adult is one of several health care coverage options that may fit their needs.

June 4, 2021

October 2021 Reserve Servicewide Exam (RSWE) Announcement​

ALCOAST 210/21​ provides guidance for units and Servicing Personnel Offices (SPOs) on common issues and questions identified during the Release from Active Duty (RELAD) process for reservists recalled to active duty under USC Sec. 12302 or USC Sec. 12301(d) (contingency Active Duty for Operational Support (ADOS)). For purposes of entitlements and benefits, COVID-19 response is considered a contingency operation. ​

June 3, 2021

Increase in Leave Carryover Limits

ACN 055/21, COVID-19: Special Leave Accrual (SLA), announces updated SLA policy for Coast Guard military personnel.

June 3, 2021

November 2020 SWE Advancement Eligibility List Revised

Per ALCGENL 075/21, the revised November 2020 Servicewide Exam (SWE) Advancement Eligibility List is now available on PPC's (ADV) CGPortal page (CAC enabled, logon required).

May 28, 2021

1-SWE coming soon

The active duty enlisted workforce will soon see a change in how often junior petty officers compete for advancement. Beginning with the May 2022 servicewide exam (SWE), the Coast Guard will move to an annual examination, eliminating the November SWE, for all active duty enlisted members competing for advancement to E5 through E8, an effort known as the 1-SWE .

May 27, 2021

Eligible for TRICARE For Life? What This Means for Your Family’s Coverage

Will you be turning age 65 this year? Your TRICARE For Life (TFL) coverage begins on the first day you have both Medicare Part A and Part B. Here's a look at what you need to know about TFL and what happens to your family's TRICARE coverage once you become eligible for TFL benefits.

May 27, 2021

One-Servicewide Exam (1-SWE), Flag Voice 548

Please see RADM Nunan's attached Flag Voice regarding One-Servicewide Exam (1-SWE)

May 26, 2021

How to open the DD-2656 and other advanced PDF forms on a CG standard workstation.

Many people will try opening a PDF form and find that they get an error that says "Please wait." This is not a problem with the form but has to do with the set-up of your computer's browser as the default for opening Adobe Acrobat forms. Many computers use the browser's built-in PDF viewer as the default for opening Adobe forms, but the browser's viewer cannot handle the macros built into the form. The simple solution to this problem is to save the form to your computer and then open the form by starting Acrobat Reader DC (from the start menu) and use it to open the form from its saved location. This should open the form in Adobe Acrobat Reader DC rather than your browser, allowing full functionality.

May 26, 2021

PCS expenses have you stressed? Know your options

Moving is expensive, here are some resources to help

May 24, 2021

Available Now: Download Your Region's TRICARE Health Matters Newsletter Today!

Download the latest East Region or West Region newsletter at www.tricare.mil/publications.

May 24, 2021

Warning Order- Financial System Modernization Solution (FSMS) Implementation

This ALCOAST provides an update and status for the transition to the new DHS financial management and procurement system called the Financial System Modernization Solution (FSMS). It is scheduled to go-live CG-wide on 01 October 21 (Q1 of FY22).

May 19, 2021

2021 Hurricane Season - Ensuring Personnel Readiness

Hurricane season begins 01 June and continues through 30 November. Given the past years’ hurricanes and evacuations, it is critical we remain vigilant and be prepared this hurricane season. In preparation, it is vital that all Coast Guard personnel be familiar with the tools and resources available to them. Hurricanes are among nature's most powerful and destructive phenomena. You cannot be ready to help others, unless you and your family are ready first.