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U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Saturday, March 25, 2023, from 0600 (EST) until Tuesday, March 28, 2023, at 0600 (EST). This outage is necessary for an upgrade and modernization to Direct Access. For more information see ALCOAST 057/23.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
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Nov. 3, 2020
COVID-19: Travel and Leave Policy - Update 3
This ALCOAST cancels REF (A) and provides all Coast Guard (CG) members with travel and leave policy as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to update procedures for leave and foreign travel. This is in response to the changing force health protection posture in relation to COVID-19.
Oct. 30, 2020
October PPC Travel eNewsletter/Frequently Asked Questions
The October 2020 edition of the Pay and Personnel Center Travel eNewsletter/Frequently Asked Questions – Update is now available at https://www.dcms.uscg.mil/portals/10/cg-1/ppc/travel/ppctravelenewsletteroctober2020.pdf.
Oct. 22, 2020
Veterans Affairs (VA) Separation Health Assessments
Members separating from active duty must complete a Separation History and Physical Examination (SHPE) and a mental health assessment (MHA) prior to separation. Servicemembers who file a disability claim with the VA prior to separation, via the Veterans Affairs (VA) Benefits Delivery at Discharge (BDD) program, will receive a VA provided Separation Health Assessment (SHA). ALCOAST Commandant Notice 127/20 authorizes the use of the VA separation Health Assessment to meet the requirements for a military SHPE and MHA.
Oct. 15, 2020
Distribution of Finalized DD-214
The implementation of electronic transmission of DD Form 214 data to the Defense Manpower Data Center (DMDC) is complete. The Veterans Administration, State Directors of Veterans Affairs, and the Department of Labor have access to DD Form 214 data. SPOs are not required to produce and distribute paper copies 3, 5, 6, 7, and 8. DMDC is the official distribution source of the Military Services authoritative and certified information for all periods of active duty that are completed on or after January 1, 2015.
Oct. 1, 2020
Plan Now: TRICARE Select Enrollment Fees for Group A Retirees Coming January 2021
Did you hear the news about TRICARE Select enrollment fees? TRICARE Select Group A retirees must begin paying enrollment fees to maintain health coverage starting on Jan. 1, 2021. TRICARE Select is the name of the plan that replaced the former TRICARE Standard and TRICARE Extra programs in 2018.
Sept. 8, 2020
Servicing Personnel Office Consolidation Update: SFO Galveston SPO Closed
The SPO located at SFO Galveston (008282) has been disestablished in DA. All records previously serviced by the SPO at SFO Galveston have been moved to Base NOLA SPO (042311).
Aug. 28, 2020
Sea Duty for Advancement - Not the Same as Sea Time for Points
The sea/surf duty time for advancement and points are both calculated based on Direct-Access data entry (e.g., PCS report / depart dates, Surfman competencies, and Career Sea Pay start / stop dates). However, different rules apply as to when the "clock stops" with regard to periods of TDY away from the CSP eligible vessel.
Family Separation Allowance for Housing (FSH) Policy Clarification
The Office of the Assistant Secretary of Defense for Military Compensation Policy issued a memo on 12 August 2020 which clarifies the policy on entitlement to FSH when dependents are temporarily (e.g. Delay in processing visas by the host country due to COVID-19) prevented from accompanying the member with a PCS to a foreign country.
July 17, 2020
Available Now: PCS Quarantine Guide for TPAX
This guide covers most of the common scenarios involving quarantine/isolation periods during PCS transfer.
July 7, 2020
Enlisted Rating Advancement Training System Update
This message promulgates updated advancement policy and procedures related to the Enlisted Ratings Advancement Training System (ERATS) and provides updates to the Occupational Analysis (OA) schedule.
June 3, 2020
Direct-Access Password Reset Guidance
During a recent Direct Access (DA) system upgrade, the forgot password security question "What is your mother's maiden name?" was disabled in DA to reduce the possibility of a compromise of personally identifiable information (PII). For users who originally chose this as a security question, the hint question will now default to "What town were you born in?" but the ANSWER has NOT changed from what the user originally established for "What is your mother's maiden name?"
May 21, 2020
Meritorious Advancement of Enlisted Personnel
The Meritorious Advancement Program (MAP) is a talent management program designed to recognize superior performance and exceptional adherence to our core values that, in an Advancement Authority’s judgment, clearly warrant advancement. MAP provides the process to advance Petty Officers without participation in the servicewide examination (SWE) competition. Meritorious advancement is limited to pay grades E-4 and E-5 to the next higher paygrade
May 11, 2020
New Email Address for Reserve Officer Evaluation Reports
Effective immediately, RPM has established a new OER inbox for all IDPL OER submissions, questions, and waiver requests at HQS-SMB-CGPSC-RPM-OER@uscg.mil
May 8, 2020
A Friendly Reminder: Keep Your DEERS Info Updated
Did you know that not keeping your family's information current in the Defense Enrollment Eligibility Reporting System (DEERS) could delay their access to health care? Errors can also cause delays with your claims and delivery of your prescription. Now is an important time to check your DEERS records.
April 23, 2020
Inactive Duty Training (IDT) Subsistence Allowance While Drilling Remotely
ACN 054/20 promulgates policy regarding IDT subsistence allowance, formally IDT COMRATS, for enlisted reservists performing paid Inactive Duty for Training (IDT), Readiness Management Period (RMP), or Additional Training Period (ATP) drills remotely.
Coast Guard enlisted reservists who are authorized to conduct training remotely are not authorized a subsistence allowance for periods of IDT, RMP, or ATP performed at their home, regardless of the duration of those periods.
April 22, 2020
Servicing Personnel Office Contact List Update
Email Address Change for Base Detachment St. Louis SPO
April 10, 2020
New Military Records SPO Support Email Address
The Military Record Section has transitioned from Public Folders to the Shared Mailbox platform and will no longer utilize the Public Folder functions in Outlook.
April 3, 2020
Retirees/Annuitants/FSPA Payees Change your Federal Income Tax Withholding or Additional Withholding:
Do not use IRS W-4P (Withholding Certificate for Pension or Annuity Payments). Direct Access is configured to withhold federal income tax based on the information from the IRS W-4. Beginning on April 1, 2020, if you provide your information on a W-4P form, you will be asked to complete a W-4 instead so that the system will be able to recognize your request
March 24, 2020
The Armed Forces Retirement Home Offers Affordable Independent Living for Eligible Veterans!
The Armed Forces Retirement Home (AFRH) – which offers affordable independent living to eligible veterans in its Washington, D.C., and Gulfport, Miss. locations, is now accepting applications for residency in 2020!
Coast Guard Training (Including Class "A" and "C" School) Policy Updated
Select DoD Training Facilities and all CG Training Centers (TRACENs), with the exception of the Maritime Law Enforcement Academy (MLEA), remain open to conduct time-sensitive, mission-essential training. FORCECOM teams remain available to conduct other time-sensitive mission-essential readiness activities, including remote training options as requested by unit commanders.
March 23, 2020
Coast Guard Travel and Leave Policy Updated
ALCOAST 098/20 provides Coast Guard members with updated travel and leave policy guidance as it relates to the 2019 Novel Coronavirus (COVID-19). The intent of this ALCOAST is to assist unit commanders to preserve force readiness and accomplish CG missions. Please see paragraph 4, Domestic Travel, for important guidance regarding local leave.
March 10, 2020
Coast Guard Weight and Body Fat Standards Program Update
ALCOAST Commandant Change Notice (ACN) 033/20 modifies ACN 112/19, the one-year Body Composition Pilot program.
March 3, 2020
Drilling for Points Only - Guidance and Clarification Released
All CG Reserve (ALCGRSV) message 011/20 provides guidance and clarification regarding drilling for reserve points only.
Also visit PSC's website a memo template and more information.
Feb. 27, 2020
Authorized Housing Flexibility Options Increase for Service Members and their Families During PCS Moves
Policy concerning Basic Allowance for Housing (BAH) and housing assignment flexibility for certain members with dependents undergoing a permanent change of station (PCS) within the United States (including Alaska and Hawaii).
PCS: Inventory Your Belongings Now to Save Time Later
Taking inventory of your belongings is a good way to make your next PCS easier. Don’t depend on the movers to track your items. See these tips for creating an inventory that will save you time and effort when you unpack in your new home.