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U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Saturday, March 25, 2023, from 0600 (EST) until Tuesday, March 28, 2023, at 0600 (EST). This outage is necessary for an upgrade and modernization to Direct Access.  For more information see ALCOAST 057/23.

 

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Aug. 30, 2021

Joint Travel Regulations Update to Temporary Lodging Expense (TLE) - Flag Voice 556

As part of this change, TLE can be extended for up to 60 days due to the severe housing shortage brought on by the COVID-19 pandemic.  This JTR change, however, is not retroactive for expenses incurred prior to 25 August 2021. This change is not a blanket approval to increase all TLE to 60 days; it is intended to target those CONUS areas where the housing market is significantly stressed by the pandemic. 

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Aug. 26, 2021

Video: E-Gov Travel System (ETS) Training Begins on August 31

Master Chief Petty Officer Patricia Pilkington talks about the new travel system E-Gov Travel System, or ETS, coming on board Oct 1, 2021. Pilkington talks about training that users can expect to undergo prior to the new system going live at the beginning of the new fiscal year.

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Aug. 6, 2021

Leadership and Management School (LAMS) Completion Deadline for Servicewide Exam Waiver Process Guidance

PPC (ADV) has created a process guide which provides reference to policy, procedures and information on submitting Leadership and Management School (LAMS) completion deadline waivers to PPC. LAMS completion deadline waivers are available to allow for certain provisions where individuals are unable to complete LAMS prior to the Servicewide Examination Eligibility Date (SED).

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July 29, 2021

Got TRICARE Dental Program Coverage Questions? Here’s a Brochure for You

Are you looking for dental coverage for you and your family? If so, the TRICARE Dental Program (TDP) may be able to help. The TDP is for active duty family members, as well as National Guard and Reserve members and their families.

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July 16, 2021

2021 Master Chief Advancement Panel Cutoffs

​All Coast Guard Enlisted Message (ALCGENL) 113/21​ establish the initial advancement cutoffs for participants of the 2021 Master Chief Advancement Panel.

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July 16, 2021

May 2021 Servicewide Exam Cutoffs Established

All Coast Guard Enlisted Message (ALCGENL) 114/21 establishes the initial cutoffs for participants of the May 2021 servicewide exam.

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July 15, 2021

Proper Usage of the Pay Corrections Action Request

The Pay Corrections Action Request is used to shutdown entitlements when necessary. These transactions require an End Date to be entered to STOP the transaction (do NOT use CANCEL to stop a previously authorized transaction – this will result in an erroneous debt to the member). Cancelling an instance of a pay element will reverse all amounts paid or deducted in prior finalized calendars.

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June 21, 2021

May 2021 Servicewide Exam Advancement Eligibility List

The May 2021 Servicewide Exam (SWE) Advancement Eligibility List is now available on PPC's (ADV) CGPortal page or via this link: https://cg.portal.uscg.mil/units/ppc/Enlisted%20Advancement%20Lists/2021/May21SWEList.pdf

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June 15, 2021

Personnel and Pay Procedures Manual - Chapter Nine

This announcement promulgates chapter nine of the Personnel & Pay Procedures Manual (PPPM), PPCINST M1000.2 (series). PPC is in the process of converting the PPPM to Coast Guard Tactics, Techniques, and Procedures (TTP) format. New sections are promulgated as they are completed.

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June 8, 2021

COVID-19: Reserve Demobilization Guidance Issued

ALCOAST 210/21​ provides guidance for units and Servicing Personnel Offices (SPOs) on common issues and questions identified during the Release from Active Duty (RELAD) process for reservists recalled to active duty under USC Sec. 12302 or USC Sec. 12301(d) (contingency Active Duty for Operational Support (ADOS)). For purposes of entitlements and benefits, COVID-19 response is considered a contingency operation. ​

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June 3, 2021

November 2020 SWE Advancement Eligibility List Revised

Per ALCGENL 075/21, the revised November 2020 Servicewide Exam (SWE) Advancement Eligibility List is now available on PPC's (ADV) CGPortal page (CAC enabled, logon required).

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May 28, 2021

1-SWE coming soon

The active duty enlisted workforce will soon see a change in how often junior petty officers compete for advancement. Beginning with the May 2022 servicewide exam (SWE), the Coast Guard will move to an annual examination, eliminating the November SWE, for all active duty enlisted members competing for advancement to E5 through E8, an effort known as the 1-SWE .

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May 27, 2021

One-Servicewide Exam (1-SWE), Flag Voice 548

Please see RADM Nunan's attached Flag Voice regarding One-Servicewide Exam (1-SWE)

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May 18, 2021

Former Spouse – Annual Certification No Longer Required

The yearly certification that former spouses who receive division of retired pay pursuant to  the Uniformed Services Former Spouses’ Protection Act (FSPA) have completed in the past are no longer required.  Consequently, former spouses won’t be receiving a reminder to file their yearly certification forms.

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May 13, 2021

New Edition of the Family Separation Allowance Worksheet, CG-2035, Issued

The May 2021 edition of the Family Separation Allowance Worksheet is now available for use.

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April 26, 2021

Known Issue: PCS Leave Overlapping With Denied Absence Request

If PCS leave was erroneously requested through Absence Requests and then denied, it may cause an error when attempting to enter the leave in the Delay En route section of the PCS Orders. A Trouble Ticket with screenshots must be submitted to have the ‘Denied’ Absence Request deleted from DA before the PCS Orders may be completed.

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April 19, 2021

Long Term Care Benefits for the Uniformed Services

A long term care event can happen at any age, and the potential financial and emotional strain that comes with it can have an impact on you, your family, and your loved ones.

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March 16, 2021

Personnel and Pay Procedures Manual - Chapter Ten

This Email ALSPO message promulgates an update to the Personnel & Pay Procedures Manual (PPPM), PPCINST M1000.2 (series). This message promulgates chapter ten of the PPPM.

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March 2, 2021

Federal Long Term Care Insurance Program (FLTCIP) plan

FLTCIP 3.0 is the current Federal Long Term Care Insurance Program (FLTCIP) plan, available to new applicants. This group long term care insurance plan offers comprehensive coverage, including a stay-at-home benefit and informal care provided by friends and family*, with added premium stability.

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Feb. 19, 2021

Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start

​If a member’s PCS Transfer Job Data row is not built (should populate upon the approval of the PCS Reporting endorsement), the CGSMR will not automatically start. If this occurs, a help ticket must be submitted to PPC to have the PCS Transfer Job Data row manually added. The SPO MUST manually start CGSMR. The SPO does not have to wait for the Job Data row to be added.

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Jan. 14, 2021

Clarification of Continuous Duty On Board a Ship Required for FSA

ALCOAST Commandant Notice 004/21 implements the provision in Section 615 the 2021 NDAA that amends Subsection 427(a)(1)(B) of Title 37 U. S. Code to include the periods in home port before, during, and following a cutter’s deployment away from home port to be included in the 30 day qualifying period for FSA-S, so long as the with-dependent crewmembers (permanently or temporarily assigned) are ordered to remain aboard that vessel while in home port.

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Jan. 5, 2021

Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.

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Dec. 18, 2020

Separating or Retiring? Take Your Mandatory Transition Training

All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

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Dec. 15, 2020

Hardship Duty Pay-Restriction of Movement and other COVID-19 Pay and Allowances

ALCOAST 278/20 formally authorizes, as of 03 April 2020, HARDSHIP DUTY PAY-RESTRICTION OF MOVEMENT (HDP-ROM) and other temporary policy changes for several travel allowance, Food Service policy, and certain Special & Incentive (S&I) pays as part of the overall military effort to support our members and their families during the COVID-19 pandemic. The Pay and Personnel Center is now processing these claims in accordance with the following guidelines and procedures.

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Dec. 7, 2020

2020 IRS Forms W-2 and 1095C Information

ALCGPSC message 139/20 provides information on the availability of IRS Forms W-2 (Wage and Tax Statement) and 1095-C (Employer-Provided Health Insurance Offer and Coverage) for the 2020 tax year.

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