USCG Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)

*** FSMS TESTING - SUNDAY, MAY 11, 2025 - DO NOT APPROVE DOCUMENTS IN ETS OR MLINQS ***

On Sunday, May 11, DO NOT approve any documents in ETS or mLINQs, this includes all advances, authorizations, amendments and vouchers. During this time, FSMS will have testing performed that will impact the processing of these documents. Anything submitted to FSMS during this time WILL NOT be processed and NO PAYMENT will be made, these documents WILL NOT be recoverable in FSMS. Due to the nature of the testing, it will appear that the interface between ETS/mLINQS and FSMS is working correctly, and NO ERRORS will be received in ETS or mLINQs.

Both ETS and mLINQs will be up, running, and operational for data input. The systems will allow you to approve, it is the AO’s responsibility to NOT take the action in the travel systems. Failure to comply will result in delayed processing as trouble tickets for both SNOW and PPC will be necessary to try and fix the issues.

Duplicate Relocations Found in mLINQS from Unauthorized Manual Entries

There have been several duplicate PCS relocations found in mLINQS causing a plethora of issues.

AO’s and/or proxies should NOT be entering relocations manually in mLINQS without contacting PPC first (customer care ticket) as relocations should be processed from DA to mLINQS. Below are the steps to take if a relocation has not processed from DA to mLINQS.

If the PCS relocation has been put in a “ready” status in DA and is not found in mLINQS :

Contact PPC customer care via trouble ticket subject “re-submit to mLINQS” and PPC will manually re-submit this relocation over to mLINQS.
If PPC cannot process this relocation over to mLINQS due to a systems error, we will work with the AO on manual entry.
Relocations input using the legacy process should still submit a ticket to finish those claims using the legacy process calculator method. Only if they have already started using the legacy process.
Any manual input relocations into mLINQS outside of this process will require an AO/proxy re-training and possible revocation of elevated permissions.

DIRECT ACCESS

Direct Access (DA) is currently operational. Given the recent upgrades, the C5I Service Center is actively addressing residual access issues following the implementation of Multi-Factor Authentication (MFA) as announced in ALCOAST 105/25. Additionally, the C5I Service Center has assumed PPC’s previous role for DA password reset and other technical maintenance.

DA’s status will be updated accordingly on the logon screen once services are fully restored.

Common Access Card (CAC) users must login using their CAC. Username/password login is no longer available.
Non-CAC holders (Retirees, Annuitants and those without a CGOne account) should have received a password reset email from the C5I Service Center. If members have not received their password reset email or continue to experience issues logging in, they should contact the C5I Service Center Product Support Service Desk for assistance.

Product Support Service Desk can be reached by phone at 800-821-7081 (Mon-Fri, 6:30AM-6:30PM, EDT) or via email at SMB-USCG-KerWV-ProductSupportSD@uscg.mil for assistance with password resets, logon assistance or other DA technical issues. 

The Pay and Personnel Center (PPC) Customer Care Help Desk will continue to address personnel/administrative issues (not related to DA technical issues) and can be reached via email at PPC-DG-CustomerCare@uscg.mil or by phone at 866-772-8724 (Mon-Fri, 7:30AM-4:00PM, CDT).

RETIRED PAY

PPC is addressing a processing delay due to systematic issues and a shortage of personnel. This is causing a delay in response efforts for VA offsets, AEWs, CRDP, and CRSC disability. You remain our primary concern. We want to assure you that we are fully committed to resolving these issues promptly and handling your cases with utmost care and accuracy.

PPC Page Menu

PPC Customer Service Feedback

PPC Mailing Address:

Commanding Officer (RAS)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Customer Support Telephone:

PPC Customer Service

Personnel/Administrative Issues (not related to DA technical issues).

(866) 772-8724
7:30AM - 4:00PM (Central time) M-F

C5I Service Center Product Support Service Desk

Assistance with Password Resets, Logon Assistance, or Other DA Technical Issues.

(800) 821-7081
6:30AM - 6:30PM (Eastern time) M-F

E-Mail:

PPC Customer Service: PPC-DG-CustomerCare@uscg.mil

C5I Service Center: SMB-USCG-KerWV-ProductSupportSD@uscg.mil

PPC Web Content Manager

ALCGOFF 034/25 SUBJ: OFFICER ASSIGNMENT YEAR 2025 (AY25) FINAL REPORT

PRINT | E-MAIL

May 1, 2025 —

301606Z APR 25 MID120001906734U
ALCGOFF 034/25
SUBJ: OFFICER ASSIGNMENT YEAR 2025 (AY25) FINAL REPORT
A. ALCGOFF 032/24, ASSIGNMENT YEAR 2025 (AY25) OFFICER ASSIGNMENTS KICK OFF TIMELINES,
COMMUNICATIONS, AND OUTREACH
1. This message concludes the AY25 Assignment Season. OPM appreciates and thanks members and
commands for their patience and trust to align member desires and career goals with Service and unit
needs.
2. OPM employed assignment actions and processes to address Service requirements, meet unit needs,
and consider member desires to the maximum extent possible. OPM executed fleet-ups, extensions, and
geo-stable no-cost assignments when prudent to meet these requirements and desires. OPM also
supported Temporary Emergent Requirement Billets (TERBs) and Advanced Education tabs.
3. General summary of AY25 (AY24 numbers in parenthesis):
A. OFFICER ASSIGNMENT ORDERS ISSUED: 3462 (3517)
(1) O6/O6(SEL): 180 (178)
(2) O5/O5(SEL): 397 (379)
(3) O4/O4(SEL): 561 (543)
(4) O3/O3(SEL): 699 (790)
(5) O2/O2(SEL): 471 (553)
(6) O1/CWO: 1154 (1074)
(7) TOTAL NO-COST: 862 (900) of all orders issued or 25% (26%). This includes extensions, fleet-ups,
and orders to the same geographic area.
(8) ORDERS ISSUED TO MEMBERS NOT TOUR COMPLETE: 472 (198), includes reassignments for
command opportunities, Advanced Education, COLOs, and rank/billet mismatches.
B. PAY GRADE MISMATCHES RESULTING FROM AY25 ORDERS ISSUED:
(1) O6 BILLETS FILLED BY O5: 4 (2)
(2) O5 BILLETS FILLED BY O4: 31 (53)
(3) O4 BILLETS FILLED BY O5/O5(SEL): 24 (10)
(4) O4 BILLETS FILLED BY O3 AND BELOW: 88 (123)
(5) O3 BILLETS FILLED BY O4/O4(SEL): 25 (33)
(6) O3 BILLETS FILLED BY O2/O1: 159 (188)
(7) O2 BILLETS FILLED BY O4/O3/O3(SEL): 19 (14)
C. ACCESSION AND TRAINING ORDERS ISSUED:
(1) CGA CLASS OF 2025: 259 (222)
(2) OCS: 156* (173)
(3) DCO (C5I, AVIATORS, DCO, DCL, MARGRAD): 125 (160)
(4) CWO-LT: 20 (23)
(5) NEW CWO APPOINTEES: 238 (197)
(6) ADVANCED EDUCATION/INDUSTRY TRAINING: 169 (151)
(7) TO/FROM FLIGHT SCHOOL: 45/82 (84/78)
* See note in paragraph 4.
D. VACANT BILLETS BY RANK. INCLUDES DIRECTED VACANCIES AND REDUXES:
(1) O6: 2 (1)
(2) O5: 17 (5)
(3) O4: 79 (35)
(4) O3: 77 (92)
(5) O2: 37 (17)
(6) CWO: 7 (9)
E. VACANT BILLETS BY ASSIGNMENT ACCOUNT. INCLUDES DIRECTED VACANCIES AND
REDUXES. DOES NOT INCLUDE 06 VACANCIES:
(1) AFLOAT: 1 (1)
(a) Directed: 0
(b) Undirected: 1
(2) RESPONSE: 12 (3)
(a) Directed: 0
(b) Undirected: 12
(3) PREVENTION: 8 (5)
(a) Directed: 2
(b) Undirected: 6
(4) STAFF/SPECIAL: 72 (60)
(a) Directed: 19
(b) Undirected vacant: 53
(5) AVIATION: 101 (64)
(a) Directed: 9
(b) Undirected: 92
(6) ENG/INTEL/LOGISTICS: 12 (10)
(a) Directed: 3
(b) Undirected: 9
(7) CYBER: 4 (4)
(a) Directed 0
(b) Undirected vacant: 4
(8) CWO: 7 (9)
(a) Directed: 0
(b) Undirected vacant: 7
4. NEW ACCESSIONS: To meet the FY25 Officer Accession Plan (OAP) and guidance set forth in the Junior
Officer First Tour Assignment (JOFTA) policy, OPM will assign approximately 619 new officer accessions
from the CGA, OCS (including the new addition of a 3rd OCS class), and DCO Program in AY25. Increasing
officer accessions is a critical step to address multi-year workforce shortages. To accomodate the
significant increase, OPM continued the practice of overbilleting operational specialties (Afloat, Cyber,
Intelligence, Prevention, and Response) and also assigned Ensigns to primary officer specialties in the
mission support community (Civil Engineering, Cyber, Finance, and Naval Engineering.
Note: Approximately 79 assignments remain for OCS Class 03-35 graduating in July 2025.
5. OPERATIONAL CAREER PATH TRANSITIONS: OPM goes to great lengths to provide officers opportunity
to compete for service in specialties they are most passionate about, balancing those member desires
with service needs, unit proficiency, and qualification requirements. Of 245 officers completing their first
tour afloat, 85 were assigned to a follow on afloat assignment, 81 transferred to another operational
billet (includes Response, Prevention, Intel, and Aviation), 56 were assigned to a mission support
position (includes Civil Eng, Naval Eng, Cyber, C4IT, and Sector Logistics), 18 were ordered into a staff or
special assignment, and 5 were selected for Advanced Education.
6. The AY26 assignment timeline will remain consistent with recent years. May through July is the best
time for individuals to engage directly with their assignment officer for general career counseling and
initial guidance on AY26 intentions. For members anticipating re-assignment in AY26, now is the time to
begin preparations for the assignment season including updating your officer record, validating
competencies, completing a Record of Professional Development (Form CG-4082), verifying contact
information in Direct Access, registering for special needs, if necessary, and reviewing/updating your
employee summary sheet. Members can access their electronic record in real-time at
https://iperms.mymilrecord.uscg.mil.
7. Off-season assignment opportunities remain listed as 2025 on the Shopping List. The Shopping List is
available at the following link (https://uscg.sharepoint-mil.us/sites/psc_spo/psc-opm/OPM2/Officer%20Assignments/SitePages/Officer%20Assignments.aspx).
8. Throughout the summer months and into the fall, OPM-2 will continue to communicate through
traditional channels. The OPM SharePoint site is the online source for information on officer personnel
management issues and news. It contains the most up-to-date information through AO notes and
information on boards/panels, officer evaluations, and career management.
9. OPM-2 solicits Command Concerns through Preliminary Shopping List Validation and Command
Concerns. In AY25, OPM-2 solicited feedback for 2,884 positions and received comments for 78% of
these positions.
10. OPM continues to implement improvements within available communication mediums to enhance
process transparency. OPM greatly appreciates the professionalism and patience demonstrated by the
officer corps throughout this busy assignment year.
11. CAPT Joan Snaith, Chief PSC-OPM, sends.
12. Internet release authorized.

The U.S. Department of Defense is committed to making its electronic and information technologies accessible to individuals with disabilities in accordance with Section 508 of the Rehabilitation Act (29 U.S.C. 794d), as amended in 1998. DoD websites use the WCAG 2.0 AA accessibility standard.

For persons with disabilities experiencing difficulties accessing content on a particular website, please use the form DoD Section 508 Form. In this form, please indicate the nature of your accessibility issue/problem and your contact information so we can address your issue or question. If your issue involves log in access, password recovery, or other technical issues, contact the administrator for the website in question, or your local help desk.