U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200



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PPC Call Center Phone Contact Update

The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

Tag: Procedures

Jan. 12, 2021

Personnel and Pay Procedures Manual - Chapter 7: Continuation of Service Published

PPPM Chapter 7, Continuation of Service, is now available.

Dec. 29, 2020

2021 Coast Guard Meal Rates

This message establishes Food Service Meal Rates for CY21.

Dec. 17, 2020

Career Intentions Worksheet (CG-2045) Update

This is notification that CG-Form 2045, Career Intentions Worksheet, has been updated to allow members to electronically route through their command and submit via email through a "Submit Button" at the bottom of the page.

Dec. 11, 2020

Military Personnel Data Records (PDR) System, COMDTINST M1080.10 (series) Updated

Change 2 to Military Personnel Data Records (PDR) System, COMDTINST M1080.10 (series) has been issued.

Dec. 9, 2020

Direct Access Competency Dictionary Update

The dictionary is a spreadsheet which shows all authorized competency codes and descriptions.

Oct. 15, 2020

Distribution of Finalized DD-214

The implementation of electronic transmission of DD Form 214 data to the Defense Manpower Data Center (DMDC) is complete. The Veterans Administration, State Directors of Veterans Affairs, and the Department of Labor have access to DD Form 214 data. SPOs are not required to produce and distribute paper copies 3, 5, 6, 7, and 8. DMDC is the official distribution source of the Military Services authoritative and certified information for all periods of active duty that are completed on or after January 1, 2015.

Sept. 4, 2020

Change 11 to the Officer Accessions, Evaluations, and Promotions Manual

This ACN announces the promulgation of Change 11 to Officer Accessions, Evaluations, and Promotions, COMDTINST M1000.3A

Aug. 5, 2020

PPC Customer/SPO Newsletter July 2020

The July edition of PPC's newsletter is now available.

July 14, 2020

Coast Guard Correspondence Manual Update

The new Coast Guard Correspondence Manual (https://media.defense.gov/2020/Jul/14/2002456226/-1/-1/0/CIM_5216_4D.PDF) clarifies existing policies and incorporates new policies including content addressing technological considerations in correspondence such as electronic applications, electronic signature, and related accessibility requirements.

July 13, 2020

Uniform Regulations Manual Update

The new Coast Guard Uniform Regulations Manual (https://media.defense.gov/2020/Jul/09/2002451108/-1/-1/0/CIM_1020_6K.PDF) clarifies existing policies and incorporates new policies in addition to those changes resulting from Uniform Board #48.

June 24, 2020

Procedures for Processing Conscientious Objectors

COMMANDANT INSTRUCTION 1900.8A establishes policy, assigns responsibilities, and prescribes procedures governing conscientious objectors and processing requests for discharge or change of duty assignment based on conscientious objection.

April 10, 2020

New Military Records SPO Support Email Address

The Military Record Section has transitioned from Public Folders to the Shared Mailbox platform and will no longer utilize the Public Folder functions in Outlook.

March 10, 2020

Coast Guard Weight and Body Fat Standards Program Update

ALCOAST Commandant Change Notice (ACN) 033/20 modifies ACN 112/19, the one-year Body Composition Pilot program.

Feb. 19, 2020

Procedures and Development’s – On Demand

Got questions?  Don’t quite understand?  Is a topic a little fuzzy?  Would you like to see 20/20 in 2020?

Nov. 27, 2019

IT Procurement and Acquisition Support Site Launched

ALCOAST ACN 141/19 provides information​ on the updated information technology (IT) acquisition and procurement review process and announces a new IT Procurement & Acquisition Support Site (ITPASS). ITPASS is available for use to serve as the CIO’s “front door” for all IT procurement and acquisition requests. Within the ITPASS, users can access the new USCG ITAR Tool which automates the ITAR process and move workflows and communications from e-mail to the web.