U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Thursday, June 30, 2022 at 9:00 PM (CDT) until Friday, July 1, 2022, at 1:00 AM (CDT). This outage is necessary for system and server maintenance.
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2000 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
(785) 339-3780
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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milConnect
By CWO Benedict Q. Lizama
FINCEN is running into discrepancies with TLA and Advances submissions from the field. We ask that you please follow the guide that is available at the site linked below. A very important part of that guide is the funding in DA. Please see note below.
Note: If you are submitting TLA claims or Advances it will need to be funded in Direct Access before FINCEN will be able to process a payment. So if you could please do the funding before they forward it to FINCEN, that will make the turnaround time a little bit faster.
New Business Process for TLA submission to FINCEN: