U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Thursday, June 30, 2022 at 9:00 PM (CDT) until Friday, July 1, 2022, at 1:00 AM (CDT). This outage is necessary for system and server maintenance. 

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


(785) 339-3780


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Temporary Lodging Allowance (TLA) Advances and Claims CG Portal Site

By CWO Benedict Q. Lizama


FINCEN is running into discrepancies with TLA and Advances submissions from the field. We ask that you please follow the guide that is available at the site linked below. A very important part of that guide is the funding in DA. Please see note below.

Note: If you are submitting TLA claims or Advances it will need to be funded in Direct Access before FINCEN will be able to process a payment. So if you could please do the funding before they forward it to FINCEN, that will make the turnaround time a little bit faster.

New Business Process for TLA submission to FINCEN: