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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Thursday, June 30, 2022 at 9:00 PM (CDT) until Friday, July 1, 2022, at 1:00 AM (CDT). This outage is necessary for system and server maintenance. 

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

Temporary Lodging Allowance (TLA) Advances and Claims CG Portal Site

By CWO Benedict Q. Lizama

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FINCEN is running into discrepancies with TLA and Advances submissions from the field. We ask that you please follow the guide that is available at the site linked below. A very important part of that guide is the funding in DA. Please see note below.

Note: If you are submitting TLA claims or Advances it will need to be funded in Direct Access before FINCEN will be able to process a payment. So if you could please do the funding before they forward it to FINCEN, that will make the turnaround time a little bit faster.

New Business Process for TLA submission to FINCEN: