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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
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Direct-Access Functional Roles

Introduction

Functional roles have been created to assist members with requesting user roles.  For example, instead of having to know which specific roles you need, you will select a “Functional Role”.  Examples:  CG SPO Technician, CG SPO Auditor, CG CGIS Investigator.

Position Based

Functional roles are approved based on the position you are filling.  If selecting CG Admin Supervisor you must be a YNC to PERS member assigned to an ADMIN (P&A) unit. CG Admin Technician is for YN assigned to an ADMIN (P&A) unit. If you do not fit this criteria, your request will be denied. For example, if you are a SPO Auditor, you would request CG SPO Auditor.  When PPC receives your request, we verify that you are in a SPO Auditor position and ensure any other criteria is met, and if met, approves the request.  If you are not in that position, or the PAL lists your position incorrectly, your request will be denied.  For example, you are a SPO Auditor but the PAL lists you as an Admin Yeoman.  All positions are verified through the PAL.  Do not select multiple functional roles that are related, for example, do NOT select CG SPO Technician and CG SPO Auditor.

Regulations

Personnel approving DA users roles must be properly designated in accordance with reference (a), specifically authorizing this authority.  Designation memo must be retained at the unit.  PPC will request this memo from the unit for any audits and/or investigations. Reference (b) provides additional information on DA user access.

References

(a) United States Coast Guard Regulations 1992, COMDTINST M5000.3 (series)
(b) Personnel and Pay Procedures Manual, PPCINST M1000.2 (series)

Available Functional Roles

The following functional roles are available:

Role Title Description
CG Admin (YN-PERS Only)  This role is for units that have NOT been approved for PSI integration.  We have one role for all of the YNs/PERS in this group.
CG Admin (PSI Enhanced) (YN2-PERS W/"By Dir" Only) This role is  for units that have been to authorized for PSI integration.  This role is for YNs/PERS that have “By Direction” authority.
CG Admin (PSI Enhanced) (YN3-YN2 Only) This role is for units that have been to authorized for PSI integration.  This role is for YNs that have NOT been given “By Direction” authority.
CG CGIS Investigator  Must be assigned to CGSI and CGSI Analyst position. Must be approved by CGIS: Mission Support Division Personnel Officer, P&A Division Chief, or Command Security Officer
Commanding Officer and OIC For COs and OINCs only. DA position data must show the appropriate position or the request cannot be approved. Functional role includes Training Officer, CGSSCMD, and Disciplinary Actions View Only roles. (Training Officer designation memo is not required for Commanding Officers & OIC role permissions).
XO/XPO/Gold & Silver Badge MC For XO/XPO or Gold & Silver Badge MC only. DA position data must show the appropriate position or the request cannot be approved. Functional role includes CGSSCMD and Disciplinary Actions View Only roles.
CG Command Security Officer

This role is authorized for personnel that have been designated as a Command Security Officer.  Designation memo must be attached to request.

CG DA Funds Manager

 

This role is for CG DA Funds Managers.  This role will be authorized for DXRs, PAC-13, PAC-15, DOL-1, ETQC, CG-R82, FORCECOM, PSC-EPM-2 (Dept. ID 010088) and CG-8.

CG Educational Services Officer Requires Designation Memo be submitted to PPC Customer Care (ppc-dg-customercare@uscg.mil) prior to submission of User Access request
CG Enlisted Evaluation Manager E6 and above that submits/approves EERs on subordinates
CG Housing Representative Access to needed information to manage housing eligibility
CG HS Medial Records Manager Allows Coast Guard medical personnel access to the Member Information Report. Role granted to clinic staff only. 
CG Legal Yeoman View access to member information.
CG Passport Acceptance Agent Requires designation memo be submitted to PPC Customer Care (ppc-dg-customercare@uscg.mil) and meet training requirements prior to submission of User Access request.
CG Manpower Determination (MRD) Office  This role is for personnel assigned to the CG Manpower Determination (MRD) office.
CG Mobilization Administration* DOL, AREA, PSC, and District personnel in charge of surge staffing. Access to Mobilization setup tables, components, reports, and ability to approve and cancel Mobilization requirements. *CG Mobilization Administration approval is on a case by case basis. Requires CG Mobilization Administration role request to be sent separately to LT Jonathan Newsom, PSC-PSD-SSS, Surge Staffing, as the approver, with justification listed.
CG Mobilization Approver Access to Mobilization components, reports, and ability to approve and cancel Mobilization requirements.
CG Mobilization Processor Access to Mobilization components, reports, and ability to approve Mobilization requirements.
CG Mobilization Resume Endorser Provides access to endorse Mobilization resumes.
CG Mobilization View Only View only access to the Mobilization components.
CG Mutual Assistance HQ Allotments Managers Provides the functions necessary to enter CGMA allotments in DA. Must be assigned to the CGMA HQ office to be assigned this functional role. 
CG-811 PAL  Must be assigned to CG-811 PAL Team position. 
CG PSC-EPM Assignment Officer CAC Provides the functions necessary to issue active component transfer orders and make initial assignments. Must be assigned to CG-PSC-EPM-2 to be assigned this functional role.
CG PSC-EPM Assignment Officer Provides the functions necessary to issue active component transfer orders and make initial assignments. Must be assigned to CG-PSC-EPM-2 to be assigned this functional role.
CG-PSC-OPM Assignment Officer Provides the functions necessary to issue active component transfer orders and make initial assignments. Must be assigned to CG-PSC-OPM-2 to be assigned this functional role.
CG PSC-RPM Assignment Officer-Enlisted Provides the functions necessary to issue reserve component transfer orders and make initial assignments. Must be assigned to CG-PSC-RPM-2 to be assigned this functional role.
CG PSC-RPM Assignment Officer-Officer Provides the functions necessary to issue reserve component transfer orders and make initial assignments. Must be assigned to CG-PSC-RPM-2 to be assigned this functional role.
CG Rating Force Master Chiefs - Supervisors  Provides access for CG Rating Force Master Chiefs.  Unit organization must be listed in description block of request.
CG Rating Force Master Chiefs  Access for CG Rating Force Master Chiefs.
CG Recruiter Must be approved by CG Recruiting Command P&A Branch Chief  or Chief (YNC).
CG Recruiter in Charge Must be approved by CG Recruiting Command P&A Branch Chief or Chief (YNC).. If DA position data is not showing as Recruiter in Charge, member must include a designation memo submitted to PPC Customer Care (ppc-dg-customercare@uscg.mil) prior to submission of User Access request?
CG Reserve Manager Any member that submits/approves IDT or reserve orders
CG Reserve Order Funding Approver DOL-1 and DXRs
CG Security Specialist (C5ISC)  This role is authorized for Security Specialist assigned to C5ISC.
CG Security Specialist (SECCEN) The role is authorized for Security Specialist assigned to SECCEN.
CG Senior Enlisted Reserve Advisor (SERA) Provides access to view and schedule drills, self-service command functions and the airport terminal.
CG Senior Reserve Officer (SRO) Provides access to view and schedule drills, self-service command functions and the airport terminal.
CG SPO Auditor YN1s and above in a SPO or YN2s in a SPO that have been given PAO authority.
CG SPO Auditor (CG Academy) YN1s and above at the CG Academy SPO and meet training requirements.
CG SPO Technician YN2s and below assigned to a SPO.
CG SPO Technician (CG Academy) YNs at the CG Academy SPO
CG Training Program Manager (TAS)

For managers of school lists (TRACENs, PSC-EPM (A-Schools), LDC, RFTC, ATTC, ATC, MLEA, SMTC, ICS Course Coordinators at COMDT-OEM-1, and CG-FAC-2).

CG Training Officer Requires designation memo be submitted to PPC Customer Care (ppc-dg-customercare@uscg.mil) prior to submission of User Access request.
CG TQC Scheduler

FORCECOM TQC Schedulers only. The following user roles are included:

CGROWSEC_CGAD
CGSSCMD
CGSSMBR
CGTRNTQC
CGUPDTNO

CG Urinalysis Coordinator Requires designation memo be submitted to PPC Customer Care (ppc-dg-customercare@uscg.mil) prior to submission of User Access request.

Work-Life Management System (WIMS)

Available roles are shown below:

Function Name
CG CISM Program Manager
CG CISM Specialist
CG Employee Assistance Program Manager
CG Employee Assistance Specialist
CG Family Advocacy Program Manager
CG Family Advocacy Specialist
CG Family Resource Specialist
CG Sexual Assault Program Manager
CG Sexual Assault Specialist
CG Special Needs Program Manager
CG Substance Abuse CDAR
CG Substance Abuse Program Manager
CG Substance Abuse SAP
CG Victim Witness Program Manager
CG Victim Witness Specialist
CG Wkpl Violence & Threatening Behavior Prgm Mgr
CG Wkpl Violence & Threatening Behavior Specialist

All requests must be approved by CDR Sarah Garrett, Work-Life Division Deputy.

 

 

 

The following roles are for PPC internal use only. 

Role Title
CG PPC DA Helpdesk
CG PPC User Access Final Approver
PPC MAS Pay Technician
PPC RAS Branch Chief
PPC Retired DEERS Accounting Technician
PPC Retired Decedent Pay Technician
PPC Retired Pay Auditor
PPC Retired Pay Super Tech
PPC Retired Pay Technician
PPC Retired Payroll Manager
CG PPC User Access Final Approver
CG PPC MAS Branch Chief
CG PPC MAS Bonus Team Auditor
CG PPC MAS Bonus Team Technician
CG PPC MAS Pay Team Auditor
CG PPC MAS Pay Team Technician
CG PPC MAS TSP Team Auditor
CG PPC MAS TSP Team Technician
CG PPC TVL Systems Team
CG PPC TVL Audit Team Supervisor
CG PPC TVL Audit Team Technician
Functional User Roles Guides

To Submit a Direct Access User Access request:

Sign into Direct Access, under Self Service Request, and submit User Access Request. 

Follow the procedures in the Direct Access Requesting New User Roles Self-Service User Guide for:

  • Requesting New User Roles

  • Withdrawing a User Roles Request

Command approvers: Refer to the Approving or Denying User Roles guide to process requests. 

Direct Access User Recertification: Follow the procedures in the Recertifying DA User Roles and Functions Self-Service User GuideNew to submit your request to retain access to other than self-service functions. 

About the Self-Service for Command (Command User) Role

The Command User role CGSSCMD is a powerful, multipurpose role, intended for use by trusted, mature and responsible members of the command cadre. Command Users must be designated by the unit Commanding Officer/Officer in Charge or Executive Officer/Executive Petty Officer. Each unit must designate at least one Command User. Additional Command Users should be designated based on the need to access the information listed above. E6 and below will not be authorized the CG Self Service Command User access.

Direct Access, based on the Operator ID, allows a Command User access to all command functions.  Any Command User has the ability to enter comments and approve an employee review, enter IDT drills, or view transfer information.  Commanding Officers should clearly define an individual's role when making Command User designations.

When you consider designating Command Users, you should first ask yourself these questions:

Does the individual have your authorization to:

  • View enlisted evaluations?
  • Initiate enlisted evaluations?
  • View pending transfer information?
  • Run reports and rosters?
  • Input reserve drill/ADT information?

Granting full command access may not always be necessary or appropriate.  Consider granting one or more of the above roles in lieu of full command access.