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U. S. Coast Guard Pay & Personnel Center
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2200 For E-Gov Travel Sys (ETS) Call the hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
https://hcm.direct-access.uscg.mil https://e2.gov.cwtsatotravel.com/
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ALCGFINANCE 051/22
ROUTINE R 071745Z NOV 22 MID200080423686U FM COMDT COGARD WASHINGTON DC TO ALCGFINANCE BT UNCLAS ALCGFINANCE 051/22 SUBJ: PERSONALLY PROCURED MOVE (PPM) PAYMENT DELAYS 1. This message provides notification of a temporary delay and expected payment timeline for the processing of PPM reimbursements. 2. Background: In order to pay a PPM claim in FSMS, a specific obligation line must be created with sufficient funds. The interim PPM payment process in FSMS commences when the claim is received at FINCEN. The funding estimate is provided to the CG-832 pay team who modifies the obligation in FSMS. When a claim matches the obligation and is approved by the Account Certifying Official, the payment file is submitted to U.S Treasury to reimburse the member. CG-1 plans to implement a new software tool in FY23 that will improve the authorization and obligation process. 3. FY23 Transition: ALCGFINANCE 047-2022 describes policy for use of funds for PCS orders. In short, PCS orders issued in FY22 require FY22 funds for payment of related PPM claims. The FSMS year-end cutover process prevented modification of FY22 PPM obligations between 01-17 October, causing a minor delay in the PPM payment process. Additionally, the Direct Access interface incorrectly charged FY23 PCS orders to FY22 POETs between 01 October and 01 November which exhausted available FY22 funds and prevented any additional modifications to FY22 PPM obligations. The interface was corrected on 02 November. As of 02 November, CG-832 has commenced modifying FY22 PPM obligations. Steps to correct PCS orders issued in FY23 prior to 02 November are in development. 4. The Finance Center service level standard for PPM payments is 30 days from receipt of PPM claim. There was a backlog in early FY22 due to the FSMS transition, and the 30 day standard was significantly exceeded. The FY21/22 backlog was cleared in June 2022. Both the FY23 transition and Direct Access error prevented the Finance Center payment team from receiving actionable obligations for which to pay PPM claims. Since obligation modifications have commenced, the process is fully in motion for FY22/FY23 PPM claims. There are over 800 PPM claims in the payment queue. Payments that have been on hold will likely exceed 30 days and in some cases will exceed 60 days. PPM claims received in November will be paid in less than 45 days. PPM claims received in December will be paid in less than 30 days. 5. CAPT W.A. Budovec, Office of Resource Management (CG-83), CAPT M.V Danish, Finance Center, and CAPT E.F. Klein, FSMS Transition Incident Command, send. 6. Internet release authorized. BT #0001 NNNN