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U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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Pay & Personnel News Updates from our Branches

New E-Gov Travel System (ETS) Replaces TPAX for TDY Travel

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R 011331Z OCT 21
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 361/21
SSIC 7000
SUBJ: NEW E-GOV TRAVEL SYSTEM (ETS) REPLACES TPAX FOR TDY TRAVEL 01 OCT 2021

  1. COMDT COGARD WASHINGTON DC 141630Z JUL 21/ALCOAST 254/21
  2. COMDT COGARD WASHINGTON DC 141601Z SEP 21/ALCOAST 335/21
  3. ALCGPSC 087/21 - GOVERNMENT TRAVEL CHARGE CARD (GTCC) PROGRAM: FINANCIAL AND TRAVEL SYSTEM TRANSITION GUIDANCE
  1. Per REF (A), the new travel system, E-Gov Travel System (ETS), goes live on 01 October 2021. ETS supported by CWTSato Travel is the Coast Guard’s all-in-one travel system that will assist our members with booking travel, creating and approving orders, and submitting travel claims. The link to ETS log on page appears on the CG Pixel dashboard and can be located by accessing the following website: (Copy and Paste URL Below into Browser)

    https://e2.gov.cwtsatotravel.com/
     
  2. The entire Coast Guard workforce (military, civilian and reserve) will receive invitations via an email from etravelservices@cwtsatotravel.com on 04 October 2021 to activate your account. These invitations will expire within 72 hours; failure to activate in the required timeline will create additional administrative workload on support staff. Commands should ensure all service members are provided adequate time to complete the activation process. Accounts will remain active for 90 days and members who have not logged on will receive a reminder to log in or risk the accounts being disabled. The E2 User ID is USCG-EMPLID.
     
  3. Unit Approving Officials (AO) will be granted administrative privileges to initiate invitations to members whose accounts have been deactivated, or whose email invitations have expired. Additionally, AOs will be given the authority to unlock accounts, which have been disabled after 90 days of inactivity.
     
  4. Unit Commanders, Commanding Officers, OICs and Supervisors with members having trouble accessing the system or unable to book travel should first direct them to their unit’s AOs. If the member is unable to resolve the issue locally, members should use the PPC Travel Assist Team hotline: 1-866-800-USCG (8724) during the business hours of 0800 - 2000 EDT Monday-Friday. The Travel Assist Team will be available through January 2022.
     
  5. ETS Training is a critical function for all service members who will be using the ETS system. ETS training is available through PPC’s ETS website located at: (Copy and Paste URL Below into Browser)

    https://www.dcms.uscg.mil/ppc/travel/ets/

    The website contains related messages, frequently asked questions (FAQs), ETS user guides and training information. In the near future, it will also contain videos for recorded training sessions. AOs and Funds Approvers for ETS are required to take a SATO facilitated approver course prior to system use.
     
  6. Cutover guidance: Funds Approvers in ETS shall follow guidance in REF (B) to document travel expenses during the transition to the new Financial System Modernization Solution (FSMS) using the Cutover Financial System and a CG Form 2070 from the member.
     
  7. Cutover impact to traveler: Members will be able to use ETS during the cutover period for TDY travel reservations. Members should continue to complete CG Form 2070 to submit to support staff. During the transition to the new financial system period ETS will not be able to provide travel reimbursement to members. Per REF (C), the Coast Guard will place all Government Travel Charge Cards (GTCC) without late balances in a mission critical status. Members will be able to travel using their GTCC or, when applicable, using the Centrally Billed Account (CBA). Members will be able to defer payment for accrued travel expenses charged to the GTCC from the period of 17 September 2021 until travel claims can be reimbursed after the cutover period. The anticipated end date for the cutover period is 17 November 2021.
     
  8. Contacting CWTSato Travel: For assistance using ETS, members must not contact SATO. Members with ETS concerns may contact the Travel Assist Team and ETS-trained AOs. Members with an immediate travel need, which occurs prior to receiving the activation invitation, may contact a CWTSato Travel Agent to make the travel reservation using their GTCC or CBA. Additionally, any member receiving training, mobilization or PCS orders from Direct Access during the cutover period will need to contact CWTSato Travel for booking reservations and will be required to submit orders via fax or email. If a member elects to email orders, they should remove PII or follow standard password protection features.
     
  9. Upon go-live, units should run a routing pool configuration report (Report RTG004R) in ETS to ensure Funds Approvers and Approving Officials are correctly identified to support travelers. Approver pools were created from responses to PPC requests for certifying TPAX Approving Officials and Funds Approvers from the legacy Finance and Procurement Desktop (FPD). Members without routing pool configuration access may contact the Travel Assist Team for assistance. PPC will send out a process guide with instructions to all AOs and Funds Approvers.
     
  10. Email inquiries regarding ETS, workforce training schedule, or general questions should be directed to the Travel Assist Team at HQS-SMB-CG-1332-TravelManagementOffice@uscg.mil. Please allow 24 hours for reply and feedback.
     
  11. For Travel Management Office (TMO) questions, please contact CDR William Suter, TMO Implementation (CG-133) at (202) 475-5377 or William.W.Suter@uscg.mil
     
  12. RADM E.C. Jones, Assistant Commandant for Human Resources (CG-1), sends.
     
  13. Internet release is authorized.