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USCG Pay & Personnel Center             

Procedures & Development (P&D) Branch

SOES Guides


VA SGLI Online Enrollment System (SOES) Overview and Frequently Asked Questions (FAQs)


Member Self-Service Guide/Training:

Administrators Guide/Training:

SPOs will designate an individual to serve as a SOES human resource administrator, and provide P&A Offices with status reports concerning members’ validations in SOES during the implementation period. The designated individual will submit a Form DD-2875, System Authorization Access Request to PPC via a Help Ticket.

SPO Combat SGLI Offset User Guides

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Servicemembers' Group Life Insurance (SGLI)
Online Enrollment System (SOES)

MilConnect Portal-https://milconnect.dmdc.osd.mil/milconnect/MilConnect Portal

Beginning in October 2018 members of the Coast Guard and National Oceanic and Atmospheric Administration (NOAA) can manage their Servicemembers’ Group Life Insurance (SGLI) coverage using the SGLI Online Enrollment System (SOES). Coast Guard and NOAA members join the Army, Navy Air Force, and Marine Corps in using the new system.

SGLI provides automatic life insurance coverage of $500,000 to Servicemembers upon enlistment. Members with SGLI also get automatic traumatic injury protection (TSGLI) and life insurance coverage for their dependent children and spouse under the Family SGLI program, unless the child or spouse is already insured under SGLI as a Servicemember. Servicemembers with full-time SGLI coverage will no longer have to complete a paper SGLV-8286 to make changes to their coverage or beneficiary elections. Instead, these Servicemembers can use the online system, SOES, to manage the amount of their SGLI and spouse coverage and to designate or update beneficiaries.

To access SOES, go to https://milconnect.dmdc.osd.mil/milconnect/, sign in, and go to Benefits, Life Insurance SOES- SGLI Online Enrollment System. Servicemembers can log in with their CAC or with their DS Logon using Internet Explorer as soon as they receive notice that SOES access is available. Servicemembers can then make sure their SGLI coverage and beneficiaries are up-to-date. Refer to the Member Self-Service Guide for more information.

Have questions about SOES? review answers to Frequently Asked Questions.

Who to contact for support


Support Topics Support Organization Contact
SOES use and navigation;

Incorrect SGLI/FSGLI coverage
information (e.g. coverage not displayed, amount incorrect);

DEERS information is incorrect (e.g. wrong spouse or marital status)
DMDC/DEERS Support Office (DSO)
DS Logon issues (e.g. can’t log in, forgot password);

Technical issues (e.g. site down or not responding)
DMDC Support Center (DSC)