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2019 Novel Coronavirus (COVID-19)

E-Gov Travel System  (ETS) Maintenance Outage

ETS will not be available from 1600 hrs. (Eastern Time) on Wednesday, January 5, 2022 until 0300 hrs. (Eastern Time), Thursday, January 6, 2022 due to system maintenance.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Reserve Component use of Contracted Airline Fares for IDT

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ALCOAST 431/21

R 231615Z NOV 21
FM COMDT COGARD WASHINGTON DC
TO ALCOAST
BT
UNCLAS
ALCOAST 431/21
SSIC 1500
SUBJ:  RESERVE COMPONENT USE OF CONTRACTED AIRLINE FARES FOR
INACTIVE DUTY FOR TRAINING (IDT)
A. 10 U.S.C. § 12603, Attendance at Inactive Duty Training
Assemblies: Commercial Travel at Federal Supply Schedule Rates
1. This ALCOAST serves to bring awareness to and provide
instructions for using the General Services Administration's (GSA)
Airline City Pairs Program (CPP). This program, while not mandatory
but authorized by REF (A) lessens the burden for Reserve component
travel for IDT by allowing the purchase of contracted government
fares. An added benefit is CPP fares can be reserved last minute
and are refundable. Members are responsible for service fees.
2. Airfare costs can be researched on the GSA Airline CPP website
located at:
(Copy and Paste URL Below into Browser)

https://cpsearch.fas.gsa.gov/cpsearch/search.do

This site does not include fees or taxes.
3. In order to purchase government contracted fares, members must
possess and use the Government Travel Charge Card (GTCC).
Additionally, members must call to arrange the reservation with a 
live-agent at CWTSato Travel. The E-Gov Travel System (ETS) is 
intended for reimbursable travel using Lines of Accounting and will
not process CPP tickets for non-reimbursed Reserve travel.
4. When a member calls to reserve travel, the member should
identify as a Reserve member requesting use of the Airline City
Pairs Program for transportation for drill duty. The member will be
responsible for the airfare and any service fees. Members will not
submit an ETS reimbursement voucher.
5. Fees: Full service fee is $37.63 for domestic travel and $39.19
for international.
6. Members should ensure the GTCC limit is raised prior to calling
CWTSato Travel to prevent a card decline at the time of ticketing,
which is normally 72 hours prior to travel. Cardholders are reminded
that card use during IDT for anything other than the travel
reservation and fee will be considered misuse. Cardholders are
responsible for GTCC account profile updates, card registration,
and account management to ensure timely payment.  
7. Travel card managers should compare the date of purchase with
IDT scheduled in Direct Access to verify compliance when a reserve
member makes charges outside of active duty periods. Travel card
managers should follow guidance provided by the GTCC program manager
regarding card balances for Reserve members requesting to raise
limits for purchasing contracted fares for IDT periods.
8. POC: CDR William Suter, Travel Management Office Implementation
Lead, at (202) 475-5377 or William.W.Suter@uscg.mil.
9. RADM Eric C. Jones, Assistant Commandant for Human Resources
(CG-1), sends.
10. Internet release is authorized.