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U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Thursday, June 30, 2022 at 9:00 PM (CDT) until Friday, July 1, 2022, at 1:00 AM (CDT). This outage is necessary for system and server maintenance. 

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
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Tag: SITW

Jan. 21, 2022

Coast Guard Support Offers Online Tax Filing & Consultation

Coast Guard personnel, employees, and their dependent family members my file their federal and state taxes online for free.

Jan. 11, 2022

Indiana to Phase Out State Income Tax on Military Retirement Pensions and Survivor Benefits by 2022

Indiana House Enrolled Act 1010 will phase in a full income tax exemption for military retirement pensions over four years (2019, 2020, 2021, and 2022).

Jan. 11, 2022

Nebraska to Exempt Military Retired Pay from State Income Tax Beginning in 2022

On 26 May 2021, Nebraska Governor Pete Ricketts signed Legislative Bill (LB) 387 into law, allowing 100% of military retirement pay to be exempted from Nebraska income tax starting January 1, 2022.

Jan. 11, 2022

Utah Ends Tax on Military Retirement Pay

This story was published March 17, 2021, on Military.com, and republished here with permission from Military.com and the author Jim Absher. The state of Utah has become the latest to stop taxing military retired pay. On March 11, 2021, Gov. Spencer J. Cox signed Senate Bill 11 into law, providing an average annual tax savings to military retirees and their survivors of $1,315, according to the state’s budget office.

Jan. 11, 2022

North Carolina Eliminates Tax on Military Pension Income

Per NC Senate Bill 105, Section 42.1A(a), North Carolina allows residents to deduct amounts received from their gross income for retirement pay (for those who served at least 20 years or were medically retired) and/or payments received under the Survivor Benefit Plan.

Jan. 11, 2022

Arizona Exempts Military Retired Pay from State Income Tax

Military Pension Subtraction: For 2021 the subtraction for benefits, annuities and pensions as retired or retainer pay of the uniforms services has increased from a maximum of $3,500 to 100% of the amount received during 2021. This means that benefits, annuities and pensions as retired or retainer pay of the uniformed services are no longer taxable in Arizona.

Jan. 19, 2021

2020 Tax Statements (IRS Forms W-2, 1099R, and 1095)

Year-End Tax forms are now available via Direct-Access Self-Service.

April 3, 2020

Retirees/Annuitants/FSPA Payees Change your Federal Income Tax Withholding or Additional Withholding: 

Do not use IRS W-4P (Withholding Certificate for Pension or Annuity Payments). Direct Access is configured to withhold federal income tax based on the information from the IRS W-4. Beginning on April 1, 2020, if you provide your information on a W-4P form, you will be asked to complete a W-4 instead so that the system will be able to recognize your request

Jan. 24, 2019

New Idaho W-4 helps taxpayers estimate paycheck withholding

The Form ID W-4 is here! This first-ever Idaho W-4 form is a new and improved tool to help make the payroll withholding process simpler, easier and specific to Idaho tax law. The Idaho-specific W-4 form is on our website at tax.idaho.gov/w4form.