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WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Im​aged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches
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Tag: Retirees

Sept. 22, 2021

Retiring From the Service? Get to Know Your TRICARE Options

If you're getting ready to retire from active duty or reserve service, your goal is likely to make a smooth transition to civilian life. TRICARE can help you do that. When you retire from active duty or retire from the National Guard or Reserve, you'll experience a TRICARE Qualifying Life Event (QLE). QLEs open a 90-day window where you can enroll in a new TRICARE health plan or change your coverage.

July 26, 2021

The Long Blue Line - Summer 2021

The Retiree Newsletter - The Long Blue Line, summer 2021 edition is now available at https://www.longblueline.org/

July 23, 2021

Does your Uniformed Services Identification (USID) card expire soon?

The DoD is providing extending the expiration date for some Uniformed Services Identification (USID) cards.

May 24, 2021

Available Now: Download Your Region's TRICARE Health Matters Newsletter Today!

Download the latest East Region or West Region newsletter at www.tricare.mil/publications.

May 18, 2021

Former Spouse – Annual Certification No Longer Required

The yearly certification that former spouses who receive division of retired pay pursuant to  the Uniformed Services Former Spouses’ Protection Act (FSPA) have completed in the past are no longer required.  Consequently, former spouses won’t be receiving a reminder to file their yearly certification forms.

May 7, 2021

How Much Do You Know About TRICARE Qualifying Life Events?

Did you know that certain life events may change your TRICARE health plan options? They're known as Qualifying Life Events (QLEs). Now, why are QLEs important to you? QLEs are the only times you can make changes to your TRICARE Prime or TRICARE Select coverage outside of TRICARE Open Season. If you're ready to learn more, the TRICARE Qualifying Life Events Fact Sheet can help.

May 4, 2021

The Long Blue Line Spring 2021 - Retiree Newsletter

The Spring edition of The Long Blue Line is now available.

March 16, 2021

Explore Your Provider Options with TRICARE Overseas Program

Are you looking for a doctor overseas? If so, the TRICARE Overseas Program can help you find one. Depending on your sponsor's status and where you live overseas, you may only be able to get care at a military hospital or clinic if space is available. But the good news is that you do have a wide range of civilian providers you can see for care.

Feb. 12, 2021

Disenrolled from TRICARE Select? Here's How to Reinstate Your Coverage

As of Jan. 1, 2021, TRICARE Select Group A retirees are required to pay enrollment fees each month. If you didn't set up your enrollment fees for TRICARE Select or TRICARE Overseas Program Select coverage last year, you were disenrolled from your plan effective Dec. 31, 2020. If you want to have TRICARE Select coverage this year, you must request reinstatement with your TRICARE contractor.

Feb. 10, 2021

TRICARE Select Group A Retiree Enrollment Fee Payments Due Now

The Coast Guard is now able to accept TRICARE Select fees by allotment directly from military retired pay. However, this allotment must be completed by contacting your TRICARE contractor.

Dec. 9, 2020

2021 Adjustments to Retired/Retainer Pay, Survivor Annuities and Premiums

The following Cost-of-Living Adjustments (COLAs) are effective December 1, 2020, based on the increase in the Consumer Price Index for Urban Wage Earners and Clerical Workers (CPI-W) through the third quarter calendar year 2020. The term "retired pay" includes retainer pay and the term "members" includes former members. COLAs for Retired Pay