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U. S. Coast Guard Pay & Personnel Center

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Direct-Access Planned Maintenance Outage

Direct Access will not be available from Friday, December 2, 2022 at 21:00 (CST) until Saturday, December 3, 2022, at 01:00 (CST). This outage is necessary for system and server maintenance. 

Direct Access will not be available from Monday, December 19, 2022 at 23:01 (CST ) until Tuesday, January 3, 2022, at 22:59 (CST). This outage is necessary to ensure members' pay and benefits are updated to reflect the 2023 pay rates and other regulatory changes, which include COLA, BAH, and tax rates. See ALCOAST 455/22 for more information.

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E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches
Results:
Tag: Evacuation

Nov. 16, 2022

Authorization to Evacuate CG Civilian Personnel and Active Duty Dependents for Tropical Storm Nicole – Update 7 (Final)

This message provides the following updates - Evacuation Zone: Following post storm, and in consideration of local government evacuation plans, this messages terminates evacuation authorizations for evacuation zones listed below.

Oct. 20, 2022

Seventh Coast Guard District Authorization to Evacuate CG Civilian Personnel and Active Duty Dependent for Hurricane Ian (Update6)

This is the 6th and final update. A. Evacuation Zone: Following post storm, and in consideration of local government evacuation plans, this messages terminates evacuation authorizations for evacuation zones listed below.

Sept. 23, 2022

Government Travel Charge Card - Financial and Travel System Transition Guidance

This message cancels ALCGPSC 081/22. Restrictions on the use of the Centrally Billed Account (CBA) remain. The expanded use of the Government Travel Charge Card (GTCC) Individually Billed Accounts (IBA) to support travel until the Financial Systems Modernization Solution (FSMS) Incident Management Team (IMT) objectives are met as indicated in reference ALCOAST 096/22 are extended as well.

May 24, 2022

2022 Hurricane Season - Ensuring Personnel Readiness

Hurricane season begins 01 June and continues through 30 November. Given the past years' hurricanes and evacuations, it is critical we remain vigilant and be prepared this hurricane season.

May 23, 2022

Action Required: Preparing ETS Profiles Prior to Hurricane and Wildfire Season

ALCOAST 199/22 requires all personnel (active duty, reservists, and civilians) to ensure their ETS accounts are active, and their profiles are up to date with all dependent information added, by 01 June. This is critical to enabling processing of dependent claims in ETS and reimbursement payments via FSMS.

Feb. 26, 2019

Personnel Accountability System (PAS) Policy Requirements

Personal contact information must be kept current in the authoritative data sources of Direct Access (DA), Active Directory (AD), My Employee Personal Page (MyEPP), and the Defense Enrollment Eligibility Reporting System (DEERS).

Sept. 10, 2018

Tip! Bulk Evacuation Orders and Claims

With the recent evacuations on the east coast due to Hurricane Florence, CWO2 Jennifer Brown, CG Sector Delaware Bay, provided updated instructions and examples on how to produce bulk evacuation orders to include dependents. The "zip" file below contains the necessary files and instructions for using MS Word's "Mail Merge" function to take information from a spreadsheet and automatically populate the required fields on travel orders.

Aug. 24, 2018

TRICARE Access during an Evacuation or Natural Disaster

With wildfire and hurricane season underway, have a disaster preparedness plan for you and your family. Access to your TRICARE benefit, prescriptions, and medical resources may change during a disaster. Be informed and learn the best way to keep you and your family safe.

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