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U. S. Coast Guard Pay & Personnel Center

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PPC is aware of the Direct Access "Forgot Password" issue resulting in customers not receiving an email with the link to reset their password. Direct Access programmers are currently working to resolve this, but there is no estimated time to resolution. Because of this issue, we are currently experiencing an extremely high volume of password reset requests. Please be advised it could take up to 3 business days for PPC to reset your password.

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Subscribers to this list will receive notices and information on Coast Guard travel policy and procedures. Subscribers will also be notified of both scheduled and unscheduled outages affecting the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's web site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

Feedback button Portal Login

customer care Blended Retirement System Information
DMDC MIL CONNECT WEB SITE LOGO MilConnect

Travel (TVL) Branch

Web TPAX User Guides, Tutorials and Webinar Recordings

Web TPAX Sign in pageWeb-TPAX Sign in page (CG Network Users Only)

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Read these guides to learn how to log into Web TPAX for the first time, understand its features, and maintain your account.

Click the revision date (DD Mmm YYYY) to open the guide or tutorial.

Topic Procedure
Guide (PDF)

Tutorial
First Time Web TPAX User 03 May 2017 11 Feb 2017
Web TPAX Overview 03 May 2017 11 Feb 2017
Changing Passwords in Web TPAX 06 Oct 2017 11 Feb 2017
Updating your Profile in Web TPAX 16 Feb 2017 11 Feb 2017
Correcting Rank in Web- TPAX 06 Apr 2018  
Attaching and Viewing Documents in Web TPAX 07 Mar 2017  
Printing a Travel Voucher Summary 07 Jan 2017  
Reimbursable Expenses Listing 23 Apr 2019Updated  
Travel Audit Process Overview 10 Jan 2017  
Verify the Status of a Claim 06 Mar 2017  

 


 

 

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)

Tutorial
Travel Audit Process Overview 10 Jan 2017  

 


 

 

Click the revision date (DD Mmm YYYY) to open the guide or tutorial.

Topic Procedure
Guide (PDF)

Tutorial
Actual Expense for Lodging (AELP) 16 Aug 2018  
Changing Lodging Rates 31 Jan 2017  
Claims that Crossover Fiscal Years 13 Jan 2017  
Constructive Cost-How to Calculate 03 May 2017  
Correct or Change Order Dates in TPAX 10 Dec 2018  
Crossing the International Date Line 06 Oct 2017  
Currency Conversion for Travel Claims 13 Jan 2017  
Deducting Meals on a TDY Claim 09 Nov 2017  
Long Term TDY Authorization 21 Apr 2017  
Long Term TDY Settlement spanning the elimination of flat-rate per diem effective date (12/13 Aug 2018) 14 Aug 2018  
Long Term TDY Beginning Settlement (Authorization Not Completed First) 15 Feb 2017  
Long Term TDY Middle Settlement (Authorization Not Completed First) 07 Mar 2017  
Long Term TDY Ending Settlement (Authorization Not Completed First) 07 Mar 2017  
Long Term TDY with Leave or Additional TDY (Additional Procedures) 25 Apr 2018  
Local Travel Claim (SF-1164) 27 Oct 2017  
Missed meals for Essential Messing Units 06 Feb 2018  
Requesting a TDY Travel Advance 12 Jun 2018  
Reimbursable Expenses Listing 12 Mar 2019new  
Reimbursable Expenses When no Travel is Performed (e.g. Trip canceled but fees for reservations incurred) 14 Feb 2017  
Split Disbursement 15 Feb 2017  
TDY Authorization 15 Feb 2017  
TDY Back to Back Government Entitlements 06 Oct 2017  
TDY Back to Back Commercial Entitlements 16 Mar 2017  
TDY Settlement (Authorization Completed First) 11 Jul 2018  
TDY Settlement (Authorization Not Completed First) 15 Feb 2017  
TDY Supplemental Settlement 15 Feb 2017  
Travel Claim for Travel Less Than 12 Hours Duration 27 Oct 2017  
Invitational/Evacuation/Medical Travel/Family Emergency Leave  
 
Invitation Travel Orders (ITOs) ITOs Web Page  
Evacuation Claims in Web-TPAX 19 Apr 2018  
Evacuation Claims Assistance 18 May 2018  
Attendant Travel for Specialty Care Over 100 Miles Overview 24 May 2017  
Government-Funded (Emergency) Leave 04 Dec 2017  

 


 

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)
Video
Tutorial
Filing a Manual Travel Claim for PCS 07 Mar 2017  
PCS Claim for Member Only Travel 29 Apr 2019Updated  
PCS Claim for Member and Dependents Travel 29 Apr 2019Updated  
PCS Claim for Member Married to Member 20 Mar 2017  
PCS Claim for Patrol Forces Southwest Asia (PATFORSWA) 16 Aug 2017  
Adding Dislocation Allowance to a PCS Claim 20 Mar 2017  
Adding Temporary Lodging Expense to a PCS Claim 08 Apr 2019Updated  
Adding TLE for M&IE Only (No Lodging Cost) to a PCS Claim 26 Jul 2019New  
Consecutive Overseas Tour (COT) Supplemental Claim 10 Mar 2017  
Crossing the International Date Line 23 Feb 2017  
Currency Conversion for Travel Claims 13 Jan 2017  
Reimbursable Expenses Listing 12 Mar 2019new  
Split Disbursement 15 Feb 2017  
Civilian PCS Claim Procedures 09 Mar 2017  

 

 

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)
Video
Tutorial
AO TPAX Inbox 02 Feb 2017  
TDY Authorization Approval 13 Feb 2017  
TDY Settlement Approval 29 Jan 2017  
PCS Settlement Approval 23 Mar 2017  
Travel AO Checklist for Post-Travel Pre-Payment Approval (MS Word Format) 04 Dec 2017File in word format N/A
Verify Status of a Travel Claim
12 Dec 2017  


Travel AO Webinar Conducted on 11 April 2017

 

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)
Video
Tutorial
Designating/Removing Full Signature Proxy 17 Feb 2017  
Entering Authorizations or Settlements as Proxy or Full Signature Proxy 17 Feb 2017  
Requesting Travel Advances in TPAX 12 Jun 2018updated  

 

If you are assigned to a deployable unit and would like to take our guides with you, you can download a compressed archive (".zip" file format) using the links below.

 

 

The Military Human Resource Business Process Standardization (MHR-BPS)  site houses a set of high level (context) and related lower level (process) models, designed for the United States Coast Guard (USCG) Yeoman (YN), or designated staff, performing Unit Level Administration and/or Servicing Personnel Office (SPO) functions to reference when completing USCG human resource tasking.

The Military Human Resource Business Process Standardization (MHR-BPS) models are broken into two(2) categories: Context Models corresponding lower level Process Models.

 

 

MHR-BPS Context Model Definition
MHR-BPS Process Model Definition
Context Model is a high level depiction of the overall, end-to-end pay and personnel process for a given functional area (i.e. Entitlements, PCS,Reserve, Separations, Accessions, etc.).
Process Model is a lower level depiction providing the detail needed to guide a YN, or designated staff member, in processing and completing individual pay and/or personnel transactions as part of the process depicted in the overall context model.

Context Model:

Process Models:

 

Procedural Updates and Known Issues

This is a running list of known issues and procedural highlights for the past six months.

Also, be sure to visit our branch news page for travel-related news updates.

26 July:

1 May:

  • The April issue of the Pay and Personnel Center Travel eNewsletter/Frequently Asked QuestionsFile in PDF format is now available.

    This issue includes the following items:

    • We Pay What We Can
      BLUF: We will pay everything that we legally can and make sure it will pass audit
    • Decedent Affairs Officer (DAO) Communications with Pay and Personnel Center (PPC) Travel (TVL) Branch Chief
      BLUF: Call me! I will drop everything to assist you and the Casualty Assistance Calls Officer (CACO)
    • CG7421-A Form and Requirements
      BLUF: Memo is no longer required, just proof of Approving Official (AO) course completion
    • Tips for Travel Claim Processing
      BLUF: Some frequent errors resulting in kickbacks
    • Official Distance
      BLUF: Use T-Pax, don't bother with Defense Table of Official Distance (DTOD)
    • Supplemental
      BLUF: Tell us why, help us help you
    • Travel Order Number (TONO) to TONO Per Diem and Lodging
      BLUF: How to input to ensure you get all your money
    • Rental Vehicle Reimbursement Information
      BLUF: (AO)'s need to educate travelers and not approve unauthorized charges
    • Rental Vehicles and Government Administrative Rate Supplemental (GARS)
      BLUF: Rental Vehicles is the big one; don't set your people up for Falor, we mean failure
    • Privately Owned Vehicles (POV) More Advantageous
      BLUF: Be sure your traveler qualifies
    • Various Units on Orders
      BLUF: T-Pax (AO) must be from the same unit as orders (AO)
    • Travel Lodging Expense (TLE)
      BLUF: Clarification on policy. Joint Travel Regulations (JTR) takes precedence
    • Education and Training Quota Management Command (ETQC) Orders and AO's Signing Unauthorized Amendments
      BLUF: ALCOAST 343/18 tells you what you can and what you need approval for
    • Authorizing Official Requirements
      BLUF: Memo? What memo? And a test out option
    • Manual Claim Submissions
      BLUF: Guidelines that will help everyone
    • Permanent Change of Station (PCS) Advances/PCS Signature Proxy
      BLUF: More tools, less "It's not my job"
    • Post Audit Process
      BLUF: If we e-mail you, we need something
    • Shout Out!
      BLUF: Amazing work by YN2 Amato from Base Boston

    Download link: https://www.dcms.uscg.mil/Portals/10/CG-1/PPC/TRAVEL/PPCTraveleNewsletterApr19.pdf.

29 April:

23 April:

8 April:

26 December:

  • PCS Mileage (MALT) and TDY Mileage Rates

Effective 1 January 2019, the MALT (monetary allowance in lieu of transportation) rate per authorized POC (privately owned conveyance) is $0.20 (twenty cents) per mile. This rate is effective for all PCS travel that commences on or after 1 January 2019 (i.e., the initial travel is started).

TDY mileage rates changed on 01 January 2019. The new TDY rates are:

POC:
$0.58 - Automobile (if no GOV is available)
$0.20 - POC use instead of a government furnished vehicle (if a GOV is available) when use of a government furnished vehicle is to the government's advantage.
$0.55 - Motorcycle
$1.26 - Airplane

Current and previous PCS & TDY mileage rates are posted at https://www.defensetravel.dod.mil/site/otherratesMile.cfm.

18 December: What's new in Web TPAX 7.1

10 December: Correct Order Dates in TPAX User Guide added.

17 October: Updated PPC's Travel Evacuation Order Guidance 2018 (PDF) 

Last Modified

      7/26/2019