U.S. COAST GUARD
Pay & Personnel Center

Direct Access User Guides Retiree Self-Service E-Gov Travel System (ETS)
 

Travel (TVL) Branch

DIRECT ACCESS OUTAGE PREPARATION

Starting 2200 EST, Thursday, October 05, 2023, there will be no availability to Direct Access while tasks are being performed to support the upgrade. Direct Access is scheduled to be reactivated at 0600 EST, Friday, October 06, 2023.  ALCOAST 368/23

Starting 0600 EST, Friday, October 13, 2023, there will be no availability to Direct Access while tasks are being performed to support the Disaster Recovery Test. Direct Access is scheduled to be reactivated at 0600 EST, Monday, October 16, 2023. This outage is necessary to avoid the submission of self-service and SPO transactions during the test. ALCOAST 043/23

 

Divisions and Branches
Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
 

E-Mail

Customer Care - PPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-DG-CustomerCare@uscg.mil

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Report broken links 
or other website
issues here

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/


 

 

 

Evacuation Links
Web TPAX User Guides, Tutorials and Webinar Recordings

Web TPAX Sign in pageWeb-TPAX Sign in page (CG Network Users Only)

Travel Authorizing /Approving Official (AO) Course Offline

The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.

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 Basic Web TPAX Information for All Users

 

Read these guides to learn how to log into Web TPAX for the first time, understand its features, and maintain your account.

Click the revision date (DD Mmm YYYY) to open the guide or tutorial.

Topic Procedure
Guide (PDF)
Tutorial

First Time Web TPAX User

 03 May 2017  11 Feb 2017
Web TPAX Overview 03 May 2017 11 Feb 2017
Changing Passwords in Web TPAX 06 Oct 2017 11 Feb 2017
Updating your Profile in Web TPAX 16 Feb 2017 11 Feb 2017
Correcting Rank in Web- TPAX 06 Apr 2018  
Digitally Signing a PDF (Electronic Signature)  31 Mar 2020  
Attaching and Viewing Documents in Web TPAX 07 Mar 2017  
Printing a Travel Voucher Summary 07 Jan 2017  
Reimbursable Expenses Listing 23 Apr 2019  
Travel Audit Process Overview 10 Jan 2017  
Verify the Status of a Claim 06 Mar 2017  

 


 

 Calculators (Spreadsheets)Updated
 

Traveler - Audits

 

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)
Tutorial
Travel Audit Process Overview 10 Jan 2017  

 


 

 Traveler - Permanent Change of Station (PCS)Updated

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)		 Video
Tutorial
Requesting a PCS Travel Advance 
Use with: Interim Processes for PCS Advances and Vouchers		 12 June 2018  
Filing a Manual Travel Claim for PCS 07 Mar 2017  
PCS Claim for Member Only Travel
Use with: Interim Processes for PCS Advances and Vouchers		 02 Mar 2020Updated  
PCS Claim for Member and Dependents Travel
Use with: Interim Processes for PCS Advances and Vouchers		 18 Mar 2020  
PCS Claim for Member Married to Member
Use with: Interim Processes for PCS Advances and Vouchers		 20 Mar 2017  
PCS Claim for Patrol Forces Southwest Asia (PATFORSWA)
Use with: Interim Processes for PCS Advances and Vouchers		 16 Aug 2017  
PCS Using the Alaska Marine Highway System (AMHS) 05 Mar 2020  
PCS Quarantine 17 Jul 2020  
Adding Dislocation Allowance to a PCS Claim 20 Mar 2017  
Adding Temporary Lodging Expense to a PCS Claim 08 Apr 2019  
Adding TLE for M&IE Only (No Lodging Cost) to a PCS Claim 26 Jul 2019  
Consecutive Overseas Tour (COT) Supplemental Claim 10 Mar 2017  
Crossing the International Date Line 23 Feb 2017  
Currency Conversion for Travel Claims 13 Jan 2017  
Reimbursable Expenses Listing 12 Mar 2019  
Split Disbursement 15 Feb 2017  
Supplemental PCS Settlement 28 Aug 2019  
Civilian PCS Claim Procedures 09 Mar 2017  

 

 Approving Official

 

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)		 Video
Tutorial
AO TPAX Inbox 02 Feb 2017  
TDY Authorization Approval 13 Feb 2017  
TDY Settlement Approval 29 Jan 2017  
PCS Settlement Approval 23 Mar 2017  
Travel AO Checklist for Post-Travel Pre-Payment Approval (MS Word Format) 04 Dec 2017File in word format N/A
Verify Status of a Travel Claim
 12 Dec 2017  


Travel AO Webinar Conducted on 11 April 2017

 Proxy / Servicing Personnel Office (SPO)

 

Click the revision date (DD Mmm YYYY)  to open the guide or tutorial.

Topic Procedure
Guide (PDF)		 Video
Tutorial
Designating/Removing Full Signature Proxy 17 Feb 2017  
Entering Authorizations or Settlements as Proxy or Full Signature Proxy 17 Feb 2017  
Requesting Travel Advances in TPAX 20 Nov 2019updated  

 

 

Military Human Resource Business Process Standardization (MHR-BPS) Permanent Change of Station Process Models (CG Portal Links)

 

 

The Military Human Resource Business Process Standardization (MHR-BPS)  site houses a set of high level (context) and related lower level (process) models, designed for the United States Coast Guard (USCG) Yeoman (YN), or designated staff, performing Unit Level Administration and/or Servicing Personnel Office (SPO) functions to reference when completing USCG human resource tasking.

The Military Human Resource Business Process Standardization (MHR-BPS) models are broken into two(2) categories: Context Models corresponding lower level Process Models.

 

 
MHR-BPS Context Model Definition
MHR-BPS Process Model Definition
A Context Model is a high level depiction of the overall, end-to-end pay and personnel process for a given functional area (i.e. Entitlements, PCS,Reserve, Separations, Accessions, etc.).
A Process Model is a lower level depiction providing the detail needed to guide a YN, or designated staff member, in processing and completing individual pay and/or personnel transactions as part of the process depicted in the overall context model.

Context Model:

Process Models:

 
Procedural Updates and Known Issues

Please visit the ETS and mLINQS pages found in the Travel dropdown menu, located on the left, for the latest information and guidance. 

For assistance, please contact PPC Customer Care (uscg.mil).