U. S. Coast Guard Pay & Personnel Center
Direct-Access Planned Maintenance Outage
Direct Access will not be available from Thursday, June 30, 2022 at 9:00 PM (CDT) until Friday, July 1, 2022, at 1:00 AM (CDT). This outage is necessary for system and server maintenance.
Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)
Customer Care - PPC-DG-CustomerCare@uscg.mil
Web Content Manager - PPC-SMB-PPC-PD@uscg.mil
Report broken links
or other website
Feb. 11, 2022
Issue With Tax Data on Direct Access Payslips for January, February, and March
2022 FSMS payslip improvement testing for January, February and March will show partially configured tax, allotment, and deduction data.
Jan. 20, 2022
Direct Access Orders Outage Status Update
Access to Reserve Orders (FSMS) will be available from 0900 to 1900 on Friday, January 21. Please note there will be a new DA menu item on the Reserve Administration pagelet to access these orders. The link title is: FSMS Reserve Orders. Access to other types of DA generated orders (PCS, Retirement, Separations, etc.) will not be restored until January 26. This lockdown is necessary to support the deployment of FSMS. During this period of read-only availability, all FY22 orders will be converted to utilize FSMS accounting data. This applies to all Direct Access orders types: ETQC, PCS, separations, and reserve orders. Units may issue orders via memorandum to authorize travel in urgent and emergency situations.
Dec. 5, 2021
Resolved: Reserve Leave Not Calculating Correctly
This issue was resolved on 3 December 2021.
Oct. 4, 2021
ETS First Logon and ADVTRAV Profile Data Transfer
Per ALCOAST 361/21, the entire Coast Guard workforce (military, civilian and reserve) will receive invitations via an email from email@example.com on 04 October 2021 to activate your account. These invitations will expire within 72 hours; failure to activate in the required timeline will create additional administrative workload on support staff. Commands should ensure all service members are provided adequate time to complete the activation process. Accounts will remain active for 90 days and members who have not logged on will receive a reminder to log in or risk the accounts being disabled.
Sept. 17, 2021
Known Issue: Direct Access Excel Spreadsheet Viewing- work around
If your computer has migrated to Office 365/ The Cloud, you may experience issues viewing certain excel spreadsheets from direct access (web pages or excel 2003 version).
July 15, 2021
Proper Usage of the Pay Corrections Action Request
The Pay Corrections Action Request is used to shutdown entitlements when necessary. These transactions require an End Date to be entered to STOP the transaction (do NOT use CANCEL to stop a previously authorized transaction – this will result in an erroneous debt to the member). Cancelling an instance of a pay element will reverse all amounts paid or deducted in prior finalized calendars.
April 26, 2021
Known Issue: PCS Leave Overlapping With Denied Absence Request
If PCS leave was erroneously requested through Absence Requests and then denied, it may cause an error when attempting to enter the leave in the Delay En route section of the PCS Orders. A Trouble Ticket with screenshots must be submitted to have the ‘Denied’ Absence Request deleted from DA before the PCS Orders may be completed.
Feb. 19, 2021
Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start
If a member’s PCS Transfer Job Data row is not built (should populate upon the approval of the PCS Reporting endorsement), the CGSMR will not automatically start. If this occurs, a help ticket must be submitted to PPC to have the PCS Transfer Job Data row manually added. The SPO MUST manually start CGSMR. The SPO does not have to wait for the Job Data row to be added.
Jan. 5, 2021
Travel Authorizing /Approving Official (AO) Course Offline
The AO Course contains Adobe FLASH Media and has been temporarily removed as Adobe FLASH Media is no longer supported and deemed a cyber-vulnerability by CG-6. Please submit your CG-7421a without any attachments and permissions will be granted. As soon as the course comes back online, we will update our website and require proof of completion of the AO course for new AO's or proof the tests have been completed for renewing AO permissions.
Oct. 30, 2020
October PPC Travel eNewsletter/Frequently Asked Questions
The October 2020 edition of the Pay and Personnel Center Travel eNewsletter/Frequently Asked Questions – Update is now available at https://www.dcms.uscg.mil/portals/10/cg-1/ppc/travel/ppctravelenewsletteroctober2020.pdf.
Oct. 2, 2019
Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)
An issue has been detected with Direct Access (DA) CONUS COLA transactions.
Sept. 17, 2019
Known Issue: DA Hostile Fire Pay / Imminent Danger Pay and Hardship Duty Pay for Location in a Designated Area Monthly Payout Limit
Direct Access does not allow a payment for Hostile Fire Pay / Imminent Danger Pay (HFP/IDP) and Hardship Duty Pay for Location in a Designated Area (HDP-L (DA)) to exceed $325 in a month. Direct Access will deduct any dollar amount over $325.
June 30, 2019
Reminder: BAH for Single Recruit, OCS, or Academy Graduates In-Transit
A Transit housing allowance (BAH-Transit) is a temporary housing allowance paid while a member is in a travel or leave status between permanent duty stations, provided the member is not assigned Government quarters, including dependents who may be assigned to Government owned or leased family-type quarters. The Transit rate continues during proceed time and authorized delays en route, including TDY en route.
June 18, 2019
Resolve Common Direct Access Menu and Page Errors by the Clearing Browser Cache
Clearing the Internet Explore cache may resolve these common Direct Access issues.
May 6, 2019
Direct Access Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start failure
Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start failure. If a member reports in TEMDU first and then to the cutter CGSMR doesn’t auto start and needs to be manually started via meal rate request