Base New Orleans Urgent Care

Coast Guard active duty members enrolled in T-Prime will need to obtain a referral from their assigned PCM when going to any Tricare-accepting network participants.

Base New Orleans Medical is equipped with a small urgent care for triage and stabilization. Emergency care beyond the scope of this facility will be referred to local Emergency Medical Services via 911. Also, members are reminded that any threat to life, limb, or sight is an emergency and does not require prior authorization from the clinic.

For after hours and weekend access to care, members are required to contact the Duty HS at 504-329-1447. You will be triaged and if warranted, either advised to call the Tricare Nurse Advice line or directed straight to the Closest Tricare Authorized Emergency Room. Anytime a member is seen outside of the CG Clinic, they must provide a copy of the visit to the CG Clinic for inclusion in their health record.

AFTER HOURS CARE ON BASE

We do not have a 24 hour HS on board Base New Orleans. If an urgent matter arises after hours, an HS can be reached by a Duty Cell Phone (504-329-1447). If an on base emergency arises after hours, 911 can be called using a land line only.

ACCESS TO CARE STANDARDS

Acute Appointment: Acute appointments are for medical problems that are 3 days or less in nature and meet access to care standards of 24 hours.

Routine Appointment: Routine appointments are for medical problems that are 7 days or less in nature and meet access to care standards of 7 days.

Established Appointment: Established appointments are reserved for follow-up. These appointments meet access to care standards of 28 days.

Wellness Appointment: Wellness appointments are reserved for physicals, ETOH, GYN, future follow-up and minor surgery. These appointments meet access to care standards of 28 days.

Specialty Appointment: Physical Therapy and Optometry meet access to care standards of 28 days.