U. S. Coast Guard Pay & Personnel Center

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)


(785) 339-3780


Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil


Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Where do I Send Claims for Damage/Lost/Stolen Household Goods?


Effective beginning 18 June, the Household Goods Military Damage Claims Office is assigned to the Legal Services Command located at 300 East Main Street,
Suite 400, Norfolk, VA 23510.

If you have any questions or would like more information on Household Goods Damage Claims, please email D05-SMG-HHG@uscg.mil or visit the Legal Claims Division’s website at {https://www.uscg.mil/resources/legal/LSC/LSC-Claims-Division].

Note: Continue to send claims for Personally Procured Moves (PPM/DITY Moves) to the Coast Guard Finance Center. See https://www.fincen.uscg.mil/dity.htm for more information on PPMs.