U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
Click to subscribe
Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
Web-TPAX https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)
Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.
The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
As announced in ALCOAST 283/18 President Trump has signed the National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2019, which includes an immediate repeal of the authority to prescribe a reduced flat rate per diem for long-term temporary duty (TDY) travel. As such, flat rate per diem for long term TDY (+30 days) shall only apply for travel through midnight on August 12, 2018. As August 13, 2018, normal per diem rules, including the following, apply:
Upon signature by the President, the Flat Rate Per Diem policy no longer applies as cited in the Joint Travel Regulations (JTR), pars. 020303 and 020309. An official change to the JTR is forthcoming and will be retroactive back to the date the NDAA was signed. Once approved, it will be posted to the DTMO website under “Immediate JTR Changes”. (https://www.defensetravel.dod.mil/site/changesjtr.cfm), on the “Notable Policy Changes” (https://www.defensetravel.dod.mil/site/Notable_Policy_Changes.cfm) webpage.
For more information, see the below resources.