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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

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(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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(785) 339-3780

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Separating or Retiring? Take Your Mandatory Transition Training

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All members are required to take pre-separation counseling on the Learning Management System (LMS) or a transition seminar. Members are authorized to begin their transition one year out from separation or two years out from retiring. Contact your local transition manager or visit the Transition Assistance Program (TAP) website at https://www.dcms.uscg.mil/CG1/Health-Safety-and-Work-Life-CG-11/Office-of-Work-Life-CG-111/Transition-Assistance-Program/.

Note:

Due to COVID-19, transition seminars (TAPS) have been cancelled for the foreseeable future.  Members that have either retirement or separation orders listed in the CGBI Personnel Separations Planning Tool, are emailed the online TAPS instructions.  Members separating at the expiration of their enlistment should download the online TAPS instructionsPDF.  Please read this document carefully, and line by line, as it provides specific guidance on what needs to be completed.

Note the following:

  • All proofs of completion must be sent in one email, along with your DOD ID number; separate emails with separate attachments will be deleted.  This is done to cut down on multiple emails when one will suffice.
  • Vist the Transition/Relocation Manager Contact List page for the name and email address of the Transition/Relocation Manager for your location.