U. S. Coast Guard Pay & Personnel Center

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Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591


(866) 772-8724
(785) 339-2200



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PPC Call Center Phone Contact Update

The Pay & Personnel Center Center will be closed on Monday, January 18, 2021, in observance of the Martin L King holiday. Normal business hours will resume on Monday, January 4, 2021. All applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled.

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Pay & Personnel News Updates from our Branches

New Idaho W-4 helps taxpayers estimate paycheck withholding


Active duty military income earned outside of Idaho by an Idaho resident is not subject to Idaho income tax. The full-time duty must be continuous and uninterrupted for 120 consecutive days or more. If you are not eligible for this exemption you should complete the new Form ID W-4 Employee’s Withholding Allowance Certificate to determine your Idaho filing status and allowances. This first-ever Idaho W-4 form is a new and improved tool to help make the payroll withholding process simpler, easier and specific to Idaho tax law. You can use Direct Access Self-Service to change your withholding status and adjust the number of Idaho allowances you are claiming. 

Visit the Idaho State Tax Commission's Military page for specific tax information that applies to servicemembers and their families.


BOISE, IDAHO — Jan. 8, 2019 — The Idaho State Tax Commission launched the first Idaho-specific W-4 form today to help taxpayers more easily calculate how much state income tax should be withheld from their paychecks. 

Copies of the Idaho W-4 form will be mailed out in the coming days to more than 70,000 Idaho employers with payroll withholding accounts. It’s already available on the Tax Commission website at tax.idaho.gov/w4.  

The goal is getting many thousands of Idahoans who have not yet updated their withholding since last year’s historic tax reforms to use the Idaho W-4 and more easily get their calculation right for 2019.

“The new Form ID W-4 gives us an important new tool for helping Idaho taxpayers properly calculate how much of each paycheck should be withheld to cover their Idaho individual income tax liability,” Tax Commission Chairman Ken Roberts said. 

The federal and state tax systems now diverge when it comes to individual income tax. No longer is federal withholding information applicable for use on Idaho tax forms. The Idaho W-4 form provides a better way for employees to calculate and update their withholding information. 

“While the federal W-4 form is still needed for calculating federal withholding, the Idaho W-4 is a shorter, simpler and far more accurate way of determining your Idaho withholding,” Roberts said. “We hope it encourages more taxpayers to update their W-4 and avoid unexpected tax bills.”

Taxpayers or employers can call the Tax Commission at (208) 334-7660 in the Boise area or toll free at (800) 972-7660 with any questions. 

Source: Idaho State Tax Commission News Release dated Jan. 8, 2019