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U. S. Coast Guard Pay & Personnel Center

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Direct Access Self-Service Password Reset Offline

PPC is aware of the Direct Access "Forgot Password" issue resulting in customers not receiving an email with the link to reset their password. Direct Access programmers are currently working to resolve this, but there is no estimated time to resolution. Because of this issue, we are currently experiencing an extremely high volume of password reset requests. Please be advised it could take up to 3 business days for PPC to reset your password.

Direct-Access Maintenance Availability

Begin date/time: Thursday, 15 August 2019, 2100 (CST)

End date/time: Friday, 16 August, 2019, 0100 (CST)

Reason: Direct-Access will not be available during this period in order to perform operating system and server maintenance.

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

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Pay & Personnel News Updates from our Branches

American Forces Travel - Leisure Travel Website

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20 MAR 19
BT
UNCLAS //N01710//
ALCGPSC 026/19
SUBJ: AMERICAN FORCES TRAVEL – LEISURE TRAVEL WEBSITE
1. Through a partnership with the DoD Services, Coast Guard Morale, Well-Being, and Recreation (MWR) is happy to announce the launch of the first and only military travel booking engine, www.americanforcestravel.com.
2. American Forces Travel is a new MWR program arising from a joint service initiative combining the efforts of the five branches of service. Because the Internet is now the most popular way to research and book travel, MWR chose to evolve their travel offering to bring this to the convenience to the patron base. DoD has contracted with a world leader in travel, Priceline, to deliver high value travel benefits to the U.S. military community. American Forces Travel provides online leisure services to our MWR patrons, empowering them to revitalize, reconnect, and most importantly, be mission-ready.
3. In addition to enhancing quality of life for the military community, American Forces Travel will return revenue to MWR programs by providing commissions from every reservation made. While there are many for-profit online leisure travel offerings marketing to the military today, American Forces Travel is the only official joint service owned online leisure travel program.
4. American Forces Travel is a full-service travel booking platform, including air fare, discounted prices for more than 70,000 hotels worldwide, major car rental brands, travel packages, and cruise vacations. American Forces Travel also features package booking options, a way for users to save even more when you travel. With this new MWR leisure travel website, you can be stationed anywhere in the world and still get the best available prices, no matter where you live and work. American Forces Travel offers a Best Price Guarantee, so if you find a lower price for the same product within 24 hours of making the reservation, they will refund 100% of the price difference.
5. American Forces Travel is currently open to all active duty military, eligible family members, and retirees who are eligible to use MWR programs. DoD will make it possible for appropriated and non-appropriated fund civilian employees, and the Coast Guard Auxiliary, to participate in the near future. To start your next trip, visit www.americanforcestravel.com and click “Get Started.” First-time users will be asked to verify their eligibility with the Defense Enrollment Eligibility Reporting System (DEERS) database. The verification process is secure and the requested information is not retained.
6. American Forces Travel is offering a Cruise Sweepstakes as an incentive to visit the website. The sweepstakes will have one, five thousand dollar Grand Prize and five, two thousand five hundred dollar First Prizes to use toward booking your next cruise on American Forces Travel. The best vacation is a free vacation, and it is simple to register for a chance to win one of these six prizes.
7. CAPT G. T. Prestidge, Commander, CG Personnel Service Center, sends. The Service Center for our most important resource – Our people.
8. Internet release authorized.