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U. S. Coast Guard Pay & Personnel Center

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Subscribe to our E-Mail News Updates

Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

Self-Service

Direct Access Direct-Access
Log on to TPAXWeb-TPAX
https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)

Feedback button Portal Login

customer care Blended Retirement System Information
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PPC Call Center Holiday Hours

In observance of the Thanksgiving Day Holiday the Pay & Personnel Center (PPC) will be closed on Thursday, November 28, 2019.

Normal business hours will resume on Friday, November 29, 2019.

As always, we will receive your requests via the trouble ticket template at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact%20Us.aspx/ (CGOne CaC Access only) or via email to PPC-DG-CustomerCare@uscg.mil.

Pay & Personnel News Updates from our Branches

PPC Customer/SPO Newsletter

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October

Issue 10/19 (October of the PPC Customer NewsletterFile in Adobe Acrobat PDF format is now available.

This issue includes the following items:

  • Defense Travel Management Office Allowances Update
  • November 2019 Active/Reserve Payroll Processing Schedule
  • Personnel and Pay Procedures Manual, PPCINST M1000.2 (series), Updates
  • Enlisted Reserve Advancement Announcement
  • Enlisted Advancement Authorization (EPAA)
  • Known Issue: DA Cost of Living Allowance for the Continental United States (CONUS COLA)
  • Active Duty CWO Appointment Board Timeline
  • Open Season for FEDVIP Dental and Vision Coverage Starts Soon
  • Enlisted Evaluation System (EES) Review
  • TRICARE Pharmacy Copayments to Increase Starting Jan. 1, 2020
  • Training Quota Management Command Change of Address
  • Special Duty Pay and Assignment Pay - Policy Clarification
  • Direct Access Competency Dictionary Update
  • Direct Access User Guides and Tutorials Updated in October 2019