U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Direct Access System Maintenance Planned
Direct Access (DA) will be taken offline for maintenance on Thursday, 27 August 2020, at 2200 (Eastern Time). They system will not be available for use until Friday, 28 August 2020, at 0200 (Eastern Time).
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.
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Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591
Web-TPAX https://webtpax.osc.uscg.mil/ (copy and paste into address bar, must be on a CG Workstation. Web-Tpax cannot be accessed via the internet)
Effective Monday, 11 May 2020, PPC's Call Center will resume taking live phone calls.
The phone number for PPC Customer Care is 1-866-772-8724 and the hours of operation are 0700 - 1600 Central Time.
All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!
The Coast Guard Pay Manual, COMDTINST M7220.29D, is now available at:
The new name of the Manual is the Coast Guard Pay Manual, COMDTINST M7220.29D. This Manual has been revised from its previous version, consolidating and clarifying repetitive or conflicting content, updated references, and reporting new policy and regulations. A review of the entire Manual is recommended.
R 041308 DEC 19
FM COMDT COGARD WASHINGTON DC//CG-13//
SUBJ: PROMULGATION OF THE COAST GUARD PAY MANUAL
A. Coast Guard Pay Manual, COMDTINST M7220.29D
B. Coast Guard Pay Manual, COMDTINST M7220.29C