U. S. Coast Guard Pay & Personnel Center

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Mid-Month September (15 September Payday) Military Payroll Processing Complete End-Month August (1 September Payday) Military Payroll Processing Complete

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

For E-Gov Travel Sys (ETS) Call the
hotline: 1-866-800-USCG (8724)

E-Mail

PPC-DG-CustomerCare@uscg.mil

MilConnect

WebNow Upgraded to "Perceptive Experience" - New Link

Effective September 17, 2021, WebNow will be upgraded to "Perceptive Experience". This upgrade only impacts the “view only” or web version – which is currently called WebNow, but is being upgraded to “Perceptive Experience”. New user access requests do not need to be completed. Users who previously logged into the WebNow link will now log into the Perceptive Experience URL using their old WebNow user ID and PW. This upgrade does not impact Perceptive Content, which is used for uploading documents. The SPO Access to the Electronically Imaged PDR (EI‑PDR) user guide has been updated to reflect the upgrade. The URL for Perceptive Experience is https://imgprd01.direct-access.uscg.mil/experience. They system cannot be accessed outside of the Coast Guard network using the URL. The URL is not needed when accessing Perceptive Experience via Direct-Access.

Pay & Personnel News Updates from our Branches

New Military Records SPO Support Email Address

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April 10, 2020 —

The PSC Military Record Section has transitioned from Public Folders to the Shared Mailbox platform and will no longer utilize the Public Folder functions in Outlook.

The e-mail address is now: HQS-SMB-CGPSC-BOPS-MR-SPOSupport@uscg.mil

All requests to have items entered into a member's record should be sent to the new address. Additionally, if anyone needs an official copy of the Official Military Personnel File (OMPF- formerly known as EIPDR) they should refer to the webpage for up-to-date instructions at: https://www.dcms.uscg.mil/ompf.