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2019 Novel Coronavirus (COVID-19)

Direct Access (DA) Maintenance Outage

DA will not be available from 2100 hrs. (Central Time) on Thursday, December 2, 2021 until 0100 hrs. (Central Time), Friday, December 3, 2021. An outage will occur in order to perform server maintenance.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

PPC Customer Newsletter / Servicing Personnel Office Newsletter

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Issue 03/21 (March) of the PPC Customer NewsletterFile in Adobe Acrobat PDF format is now available.

This issue includes the following items:

  • Defense Travel Management Office allowances and regulations update
  • Enlisted Reserve Advancement Announcement
  • Enlisted Advancement Authorization (EPAA)
  • Reserve Supplemental Advancement Lists Updated
  • BM2 Active Duty Supplemental Advancement Eligibility List Posted
  • Yeoman in the spotlight: Petty Officer 1st Class Sean Stumpf
  • Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start
  • Coast Guard adopts DoD form for retired pay accounts
  • PCS Entitlements / Advances, TLE and Separation Leave Calculator
  • Direct Access Competency Dictionary Update
  • Updated study guide for Service Wide Exam
  • 2020 USCG Human Resource Management Achievement Award recipients announced
  • April 2021 military payroll processing schedule
  • Yeoman in the spotlight: Petty Officer 2nd Class Angel Sierra
  • Direct Access guide updates
  • Travel & TPAX guide updates