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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

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Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

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Direct Access https://hcm.direct-access.uscg.mil
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Pay & Personnel News Updates from our Branches

PPC Customer Newsletter / Servicing Personnel Office Newsletter

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Issue 03/21 (March) of the PPC Customer NewsletterFile in Adobe Acrobat PDF format is now available.

This issue includes the following items:

  • Defense Travel Management Office allowances and regulations update
  • Enlisted Reserve Advancement Announcement
  • Enlisted Advancement Authorization (EPAA)
  • Reserve Supplemental Advancement Lists Updated
  • BM2 Active Duty Supplemental Advancement Eligibility List Posted
  • Yeoman in the spotlight: Petty Officer 1st Class Sean Stumpf
  • Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start
  • Coast Guard adopts DoD form for retired pay accounts
  • PCS Entitlements / Advances, TLE and Separation Leave Calculator
  • Direct Access Competency Dictionary Update
  • Updated study guide for Service Wide Exam
  • 2020 USCG Human Resource Management Achievement Award recipients announced
  • April 2021 military payroll processing schedule
  • Yeoman in the spotlight: Petty Officer 2nd Class Angel Sierra
  • Direct Access guide updates
  • Travel & TPAX guide updates