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U. S. Coast Guard Pay & Personnel Center

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Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site.

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Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2200

E-Mail

PPC-DG-CustomerCare@uscg.mil

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New Direct Access & WebNow Links

Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:

New Direct Access link: https://hcm.direct-access.uscg.mil
New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)

The user names and passwords you use to access these systems have not changed.

Pay & Personnel News Updates from our Branches

PPC Customer Newsletter / Servicing Personnel Office Newsletter

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Issue 03/21 (March) of the PPC Customer NewsletterFile in Adobe Acrobat PDF format is now available.

This issue includes the following items:

  • Defense Travel Management Office allowances and regulations update
  • Enlisted Reserve Advancement Announcement
  • Enlisted Advancement Authorization (EPAA)
  • Reserve Supplemental Advancement Lists Updated
  • BM2 Active Duty Supplemental Advancement Eligibility List Posted
  • Yeoman in the spotlight: Petty Officer 1st Class Sean Stumpf
  • Known Issue: Coast Guard Standard Meal Rate (CGSMR) Auto-Start
  • Coast Guard adopts DoD form for retired pay accounts
  • PCS Entitlements / Advances, TLE and Separation Leave Calculator
  • Direct Access Competency Dictionary Update
  • Updated study guide for Service Wide Exam
  • 2020 USCG Human Resource Management Achievement Award recipients announced
  • April 2021 military payroll processing schedule
  • Yeoman in the spotlight: Petty Officer 2nd Class Angel Sierra
  • Direct Access guide updates
  • Travel & TPAX guide updates