U. S. Coast Guard Pay & Personnel Center
2019 Novel Coronavirus (COVID-19)
Direct Access Maintenance Scheduled
Direct Access (DA) will not be available from 9:00 PM (Central Time) on Thursday, April 8, 2021 until 1:00 AM (Central Time), Friday, April 9, 2021. The system will be offline for routine server maintenance.
Subscribers to this list will receive notices and information on Coast Guard military pay and personnel policy and procedures. Subscribers will also be notified when active duty and reserve payslips are posted and of both scheduled and unscheduled outages affecting the Direct Access personnel system or the TPAX travel claim liquidation system. Additionally, subscribers will be updated when important information is posted to the Pay and Personnel Center's internet site. Click to subscribe
Commanding Officer (Staff Symbol) U.S. Coast Guard Pay & Personnel Center 444 S. E. Quincy St. Topeka, KS 66683-3591
(866) 772-8724 (785) 339-2200
PPC-DG-CustomerCare@uscg.mil
MilConnect
New Direct Access & WebNow Links
Per ALCOAST 069/21, here are the new web addresses (URLs) for Direct Access and WebNow/Perceptive Content:
New Direct Access link: https://hcm.direct-access.uscg.mil New ImageNow/Perceptive Content link: https://imgprd01.direct-access.uscg.mil/webnow (Note: CG network access required.)
The user names and passwords you use to access these systems have not changed.
Congratulations to Petty Officer 1st Class Sean Stumpf winner of the 2020 Coast Guard Chief Financial Officer (CFO) Awards for Excellence, Enlisted Personnel E-6 and below category. Petty Officer Stumpf, a yeoman, at the Pay & Personnel Center, in Topeka, KS, streamlined the Concurrent Retirement and Disability Pay (CRDP) process, creating a database and automating the associated Audit Error Worksheets, seamlessly integrating data from Veterans Affairs and Direct Access. These efficiencies improved processing times by 67%, facilitated clearing a year-long backlog, saved more than 10,000 work hours, and made it possible to complete over 4,400 cases totaling over $35.5M.
The Chief Financial Officer (CFO) Awards for Excellence and the Certificates of Recognition are presented annually to recognize outstanding performance or contribution in the financial resource management field.