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2019 Novel Coronavirus (COVID-19)

PPC Call Center Phone Contact Update

In observance of the birthday of Martin Luther King, Jr., our offices, including the Pay & Personnel Center’s Call Center, will be closed on  Monday, January 17, 2022.  All PPC applications will remain available during the holiday and payroll/personnel processing will continue as normally scheduled

All customers are encouraged to submit trouble tickets through electronic means, if possible. You can submit a trouble ticket by emailing PPC-DG-CustomerCare@uscg.mil. For those with CG Portal access, you can submit the online trouble ticket form found at https://cg.portal.uscg.mil/units/ppc/SitePages/Contact Us.aspx. Thank you!

Direct-Access PCS, TDY, & Reserve Orders Outage.

1. DA Orders Accounting Data Conversion to FSMS Standard (ALCGPSC 06/22):  ‚ÄčAt 2000 EST, Wednesday, 12 January 2022, availability to Direct Access orders will be read-only for all users. The scheduled reactivation of full access to orders in Direct Access is 0001 EST, Wednesday, 19 January 2022, and is based on the successful conversion of all FY22 orders. This lockdown is necessary to support the deployment of FSMS. During this period of read-only availability, all FY22 orders will be converted to utilize FSMS accounting data. This applies to all Direct Access orders types: ETQC, PCS, separations, and reserve orders. Units may issue orders via memorandum to authorize travel in urgent and emergency situations.

E-Gov Travel System  (ETS) Status (updated 1000 hrs. Jan 07)

1. Maintenance Completed:  Data migration is complete and the system ready for use. 

2. Vouchering: The ability to enter travel vouchers in ETS is now available.

3. Vouchering prior FY travel: As part of the cutover to FSMS, the Coast Guard migrated open travel obligations. Authorizations will appear in ETS for the member to voucher. Members will select the open authorization within ETS and create a voucher. Members will not need to select accounting information for the Project, Organization, Expenditure and Task (POET) because prior year TONOs were migrated to reimburse against the prior year expenditures. The vouchers should only require approval from an ETS approving official.

4. Current FY Travel: Please be aware that Training, PCS, and Reserve Orders from Direct-Access (DA) will not be available in ETS pending completion of the accounting data conversion during the DA outage described above.

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Contact Us

Mailing address:

Commanding Officer (Staff Symbol)
U.S. Coast Guard 
Pay & Personnel Center
444 S. E. Quincy St.
Topeka, KS 66683-3591

Telephone

(866) 772-8724
(785) 339-2000
For E-Gov Travel Sys (ETS) Call the 
hotline: 1-866-800-USCG (8724)

Fax

(785) 339-3780

E-Mail

Customer CarePPC-DG-CustomerCare@uscg.mil

Web Content Manager - PPC-SMB-PPC-PD@uscg.mil

Self-Service

Direct Access https://hcm.direct-access.uscg.mil
Log on to ETS/ETS Logo https://e2.gov.cwtsatotravel.com/

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Pay & Personnel News Updates from our Branches

Cutover Financial System (CFS) Sunset Guidance Update 1

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ALCGFINANCE 043/21

RTTUZYUW RHOIAAA0001 3432123-UUUU--RHSSSUU.
ZNR UUUUU
R 092116Z DEC 21
FM COMDT COGARD WASHINGTON DC
TO ALCGFINANCE
BT
UNCLAS
ALCGFINANCE 043/21
SSIC 7000
SUBJ:  CUTOVER FINANCIAL SYSTEM (CFS) SUNSET  GUIDANCE AND EXPECTATIONS UPDATE 1
A. COMDT COGARD WASHINGTON DC 302340Z 21/ALCGFINANCE 041/21
B. COMDT COGARD WASHINGTON DC 141601Z 21/ALCOAST 335/21
C. COMDT COGARD WASHINGTON DC 091642Z 21/ALCOAST 441/21
D. United States Coast Guard (USCG) Process Guide for FSMS Cutover Period
1. This ALCGFINANCE updates procedural guidance provided in REF (A) for the
transition from the Cutover Financial System (CFS) to the Financial Systems
Modernization Solution (FSMS). As noted in REF (C), the Coast Guard is
approaching FSMS Go-Live. Steps necessary to upload data from CFS and place
the application in read-only mode have commenced with the first data file being
pulled on 08DEC.
2. CFS Sunset Schedule: The following is an updated schedule relative to FSMS Go
-Live for the CFS transition to FSMS and subsequent actions required for
obligations made during the cutover period (Oct 1st - FSMS Go-Live):
 08DEC: CFS Team began pulling batches of obligations for migration to
 FSMS. The CFS Error report will be available on the CGCC for reference in
 making final
error corrections. All Obligation Approvers are highly encouraged to fix
errors as soon as possible to improve the success of migration and reduce
manual entry work following Go-Live.
 10-13DEC: Error correction efforts shall cease between these dates. CFS will
remain open for entry of obligation documents but will close for migration
purposes no later than 1600 (EST) on 13DEC. Obligations shall continue to be
entered in CFS up until FSMS Go-live but minimizing transactions after this DTG
to reduce manual entry workloads is recommended.
Go-Live: CFS will be closed to any further entries and placed in a read-only
status.
 + 1 Day: CFS Team will distribute the following reports:
 a. Full List of approved/migrated obligations to each Obligation Approver for
    verification of completeness.
 b. Full List of Projects/Task combinations without obligations to Project
    Managers for funds balance verification.
 c. Full list of obligations requiring manual entry in FSMS to Obligation
    Preparers and Approvers.
 + 7 Days: Obligation Approvers and Project Managers will have until midnight to
complete and return their signed lists (from para 2a and 2b above) to CG-83.
Following CFS data migration, CG-83 will publish deadlines for manual entry of
obligations that did not migrate to FSMS. Obligation preparers will have to
complete manual entry of valid non-migrating obligations from the cutover
period into FSMS. Manual entry priority should be placed on utilities, small
businesses, member payments, and large dollar contract payments. The remaining
entries should generally be processed in an earliest to oldest date order.  A
final due date to complete manual entry of all non-migrating obligations from
the cutover period into FSMS will be promulgated via future ALCGFINANCE.
3. Task Funding Tracking: Not all CFS entries will automatically migrate to
FSMS, which will create a difference in the amount FSMS shows for funds
available on a task and what was available in CFS. This will be the case until
all cutover period obligations are entered in FSMS (manual and migrated). To
avoid over obligating funds, project owners should refer to their closing task
balances in CFS as their opening balances in FSMS and maintain a local balance
ledger until all manual entries from the cutover period are completed in FSMS.
It is imperative that Funds Certifiers utilize the final CFS report as their
reference for actual available balances in each task while completing manual
entry and entering new obligations.
4. FAST: The FSMS Assistance Support Team (FAST) MS Teams page will remain
active following Go-Live and is a recommended resource for all requiring
assistance meeting tasking noted in paragraph 2.
5. In order to maintain funds balance oversight and avoid Anti-Deficiency Act
violations, it is imperative that all obligations continue to be tracked as non
-migrating obligations during the CFS transition. All processes outlined in REF
(D) shall continue to be followed until FSMS Go-Live.
6. POCs.
a. CDR Jesse Millard (CG-833), 202-372-3575, Email: Jesse.M.Millard@uscg.mil
7. CAPT W. A. Budovec, Chief, Office of Resource Management, sends.
8. Internet Release is authorized.
BT
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